Hassett Ace Hardware, a family-owned business since 1957, has been a trusted part of the community for over 60 years. Customers appreciate the store's friendly and helpful staff, who provide excellent customer service every time. The store offers a wide selection of products, including paints, hardware, and propane tanks, all at reasonable prices. The staff go above and beyond, assisting with tasks like finding screws, helping with propane exchanges, and even delivering and assembling grills, making shopping convenient. The store has a warm, welcoming atmosphere that reminds visitors of a classic hardware store, with a friendly vibe and a good variety of items. Customers enjoy the personal service and feel valued, often mentioning how staff members like Tom and Jorge go out of their way to help. Whether it's fixing up a home or just browsing for essentials, Hassett Ace Hardware is known for reliable, knowledgeable service and a community-focused approach, making it a favorite neighborhood destination for all hardware needs.
Told product would be in on Thursday. came back Thursday but no product. Told they could order and will be here tuesday. I paid for the product and told they would call me on tuesday. No call, so I called on wednesday. Was told the product was not ordered. I t has been two weeks, had to ask for refund.
May 2025
Love this store. And Ace. From the popcorn to EXCELLENT service. Wish I had my old tumbled down house to fix up! Still--will come to ACE for everything I need. (And lots I probably don't.)
June 2024
Did propane exchanges effortlessly. I left the empty tank by the propane storage cabinet. Entered and paid the cashier and an associate came and helped me with the exchange Putting the tank in my suv. Great service.