-
September 2023 by D H.
Excellent service today! Friendly and skilled young man helped me navigate the copier. He was kind and patient showing me the steps to follow. Unfortunately I left my original set of docs in the copier and when I returned hours later the staff had them behind the counter. Thank you for being pleasant, helpful and knowledgeable!!!
-
July 2023 by Mark M.
I got there at 7:02. They close at 7:00. People still in the store, the 'open' light is still on. But they had locked the door. I knocked, and said I really needed to get the package out cause I was leaving town tomorrow. They said no. Please? They said no, but you can drop off down the street. I said OK, that's fine, but this box needs to be taped shut, can I please come in and use some tape so I can mail it? They said no - they wouldn't even let me in to get some tape, even though the store was still full of patrons.
-
April 2023 by Veronica S.
Dan helped me with printing my legal sized documents that didn't work at the printers. She printed them at the computer in her work station. Everyone else was friendly, professional, asked if I was being helped while I waited. Service at this location has improved much from my previous visits.
-
March 2023 by Alexandria S.
Bikram gave beyond amazing customer service today 3/28/23. Thank you for all of your help
-
February 2023 by Dee C.
we have had good print jobs in the past. I CALLED and asked if they did shredding. Sure, come on down. Arrived and they had changed their mind. I had too much ? and so i high tailed it to 4th ave before closing time and they took four boxes of records
-
November 2022 by C L.
Had to get my passport picture taken and this FedEx center was close by and reasonably priced (~$16.50...cheaper than Walgreens). I called ahead to see if they offered the service and the guy who answered gruffly wasn't the friendliest which made me a little nervous. When I arrived, there was no line and a woman with "Dan" on her nametag immediately greeted me. I told her I needed a passport photo...she took my picture, uploaded it to their system to ensure it met the requirements, print and cut to size all the while helping another employee. I was in and out in less than 5 minutes. Dan was clearly a seasoned employee so was very knowledgeable/quick while being friendly and nice. Zero complaints.
-
October 2022 by Vidya K.
Super helpful staff. Pretty empty. Easy access to self print your documents and mail.
-
October 2022 by Stacie N.
I worked on a special project for a friend for funeral program and prayer cards. We worked with Alex and he was amazing. He was totally responsive and helpful. He made sure it turned out perfect and correct. Alex is an amazing employee who cares about the customer and provides a high level of customer service
-
July 2022 by Crystal P.
Every time I've gone to ship something off, I've had a good experience. There's rarely a line of more than 2 people, the process is pretty streamlined, and the staff is helpful enough. I always have my sending address information on my phone so I can just show the employee where the package is being shipped to. I think that has helped make things easier. My only gripe actually has to do with parking. There's not great lines in the asphalt indicating where different parking lanes end and begin and the parking lot is a little tight.
-
July 2022 by Jack R.
The worst Fed Ex I've ever seen. They are absolutely out of everything which my be due to supply shortages so I'm not giving them two stars just for that. I'm giving them two stars because of their horrible customer service. They didn't help people like us trying to Mail our packages and they didn't provide garbage cans for the people who were printing stuff. They seemed to be busy joking and laughing and ignoring everyone who needed help. After 20 minutes of waiting and trying to get their attention I and another person walked out.
-
May 2022 by Satyajit D.
Tried delivering a package without signature confirmation to a nearby place. The site claimed it was delivered with a signature. However, the package was not delivered at the expected location as per the recipient. There was a long delay to understand what happened to the package. The package was eventually found by the recipient after searching through the premises. Wish they had a photo of the delivered packages to avoid the lengthy tracking process, which could have made the delivery much smoother.
-
March 2022 by Dante J.
Fabrizio was great for communicating the correct information. Thank you for your help!
-
March 2022 by Leslie T.
I highly recommend working with Floria at FedEx San Mateo near hillsdale. I had a complicated poster with multiple images and text blocks. The files were set up incorrectly and she was instrumental in identifying the issue and getting the project back in track.
