Big O Tires in San Mateo, CA, is known for its legendary friendly service, which keeps customers returning. The team offers early, late, and weekend appointments, making it convenient for everyone. They provide free alignment checks and carry a wide range of tire brands, including their namesake Big O Tires, Michelin, Goodyear, and many more. Customers appreciate the straightforward communication about various services, including tires, oil changes, brakes, and more. Many reviews highlight the exceptional service at Big O Tires. Customers have praised the staff's kindness and willingness to help, even when faced with challenges. For instance, one customer experienced tire warning lights and received immediate assistance, while another had a flat tire fixed promptly. The team, including staff members like Miles and Dante, is noted for making stressful situations easier, often going above and beyond to ensure customer satisfaction. Overall, Big O Tires is recognized for its honest and worry-free tire and auto service, making it a trusted choice for many.
Excellent support staff and great service. Has always been reliable for me.
June 2024
The service from the staff was great, they explained the pro's and con's of the tires they installed. Only downer is that they kept my car over night, but they did check the suspension, filters, fluids, and all that good stuff. This is my 2nd time here and I am coming back here again.
June 2024
Samuel was so helpful and polite, he made my experience pleasant
