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March 2024 by Josiah Liardon
good wifi until a starts sprinkling. then wifi cuts out constantly
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February 2024 by Kevin McManus
A+ Internet service and provider. Anytime I had to call in my questions were answered quickly. Installation went smoothly! Never had any internet issues. Received emails well in advance if they ever had to work in the network. Highly recommend south valley internet.
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February 2024 by Kelly Cox
Really poor service, internet will regularly go down for hours at a time.
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December 2023 by robert mark
The only time the internet goes down is when the power goes off. It’s easy to find if the internet is working with a simple phone call, and South valley internet also supplys my land line phone.
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October 2023 by Julie Cardoza
Fast, friendly and professional. They took great care to make sure that our needs were met and that we were completely satisfied with our service.Thanks!
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September 2023 by William Swope
I live near Morgan Hill, CA, in a remote area at the bottom of hills and have always had problems getting affordable and reliable internet service. After using several providers and technology options, I switched to South Valley Internet. They placed a wireless receiver on my roof. I have used their service for about 10 years. Their knowledge, personal service, and equipment reliability have been outstanding. Unscheduled down time has been rare (always weather related) and down time due to maintenance and service upgrades is usually scheduled days ahead of time. They have offered me service upgrades as new technology comes available. They have worked with me to diagnose performance issues, usually caused by my own setup. The staff has also been polite, eager to help, responsive to phone calls and email. I highly recommend this company.
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September 2023 by Christine Botelho
We have been customers of South Valley Internet for 2+ years and have had an excellent experience thus far. Our internet is always up and running at our designated speeds. They are always very helpful and return calls promptly if we ever need anything or have questions. They provide excellent customer service and truly care about keeping customers.
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September 2023 by Karen Crane
Over the years I have tried several Internet providers, without much satisfaction. Changing to South Valley Internet was a significant improvement. I got their Optical Fiber service. The installers (Dan & Joel) were great, and the service is faster, and continuous, as opposed to my prior providers. When you call them, instead of reaching a worthless menu system, someone answers. Their staff is GREAT!I am VERY happy with their service.
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September 2023 by JAF
I'm surprised more people don't use this company. It was here when we moved in six years ago and we just kept the service. I read on Nextdoor how people have nightmares with the big name ISPs. South Valley never faltered during the pandemic when our usage skyrocketed including important virtual meetings, and more entertainment streaming. Good fast reliable service. Responsive when there are interruptions.
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August 2023 by Joe Csabanyi
I've tried a couple of wireless internet solutions for my property in San Martin and as far as I've seen South Valley Internet is by the far the best. Their sales and installation team was extremely friendly and had my internet up and running the next business day after contacting them. And I've had no speed or reliability issues in the 6 months or so I've been using them.
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August 2023 by Sonny and Any Linscott
I have used SVI for about 30 years from all over the US and in Europe. I have always been pleased with their service and responsiveness to problems/questions.
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July 2023 by Jessie Jacobs
Excellent support. The team always responds when I have issues or questions. Speeds meet spec. Really nice to have a local company that cares about customers.
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July 2023 by Stephanie Rocha
Excellent, excellent customer service and good performing internet. Brandon and Mark really went out of their way to ensure I had good functioning internet in my barn in addition to my house in time for a farm event I hosted. I was really impressed. Thank you!
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July 2023 by Javier Gomez
South valley Internet is the best bang for your buck, believe me I've tried them all and if you live in Gilroy CA they treat you like family with friendly service and you talk with real pro's not a mechanical AI. I've been with SVI for over ten years happy as a jaybird on a worm farm...if you don't have access to fiber internet like a lot of country folk round here SVI in my opinion is the best choice....God Bless.
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July 2023 by Bill Mitchell
I’ve been a customer of South Valley Internet for many, many years now. Their staff are knowledgeable, friendly, and I feel like a valued customer — not something I can say about the other providers in the area! Thanks SVI!!
