-
September 2023 by Frank Guo
Nice staff, great service
-
August 2023 by A T.
While the service is good, the prices continue to increase every 6 months it seems, and they charge $60 extra for brushing/matting. That seems excessive for small dog. I'm paying double what I did a few years ago and my dog's size has stayed the same. Also, for the high price we're paying now, at least keep providing the free bow tie! They have not given the free bow tie the last few times now. I need to find a more affordable place now.
-
July 2023 by Lisa F.
They did an amazing job with my Ella a black cocker spaniel. She was recently adopted by me about six months ago and is extremely scared of being groomed. They had tremendous amount of patience with her. I would 100% recommend them..
-
May 2023 by Beverly Kennedy
I have been going here for years. Made an appointment. When I took her in they told me they had increased their prices for a wash for a short hair dog from $40.00 to $70.00. I walked out!!!
-
March 2023 by Wendy C.
It's sad that after more than 10 years at least that we will be leaving 5 Paws. I'm not even sure if Navida still owns the place. We haven't seen her for the past years. We have a Havanese which we keep it short but not short short. I've combed and brushed throughly the night before bringing him in. We asked for a trim and got him back like this (see photo). You can tell they used a clipper completely on him just like they would do with a matted dog. And to top it all off, this cost $95 (tip is not included) for a clipper service which they did not spend time styling him whatsoever. So disappointed! When we picked him up (obviously complained), the guy shrugged and said "it's best to keep him short".
-
February 2023 by John Dundas
We started with the first owner and were very pleased. We are totally displeased with current ownership s emphasis on threatening signs promising extra fees for almost every thing
-
December 2022 by Adriana Lorena H.
We took our dog to many different groomers and this has by far been the best experience. The staff is kind and our dog reacts so well to them. They do a great job with the grooming and they take their time with her. We have a labradoodle who is anxious and very energetic but this is her happy place. She is calm and ready to go in every single time we take her.
-
November 2022 by R.
My dog loves this place. ❤️
-
November 2022 by Linda A.
I have been taking my dog to Five Paws for a very long time and now take a 2nd dog. I don't ever take my dogs to a groomer that puts them in a cage. I understand it is hard to handle multiple dogs, just can't leave them in a cage. Navida and her staff are very caring and professional and kind to the dogs. My dog is very snappy with people but not with her. She minds very well !! I trust her very much she knows how to handle dogs and is excellent at it. I love everything about the shop. Clean friendly, and the dogs roam free. She has 2 sections based on their personality and temperament. They are separated by high plexiglass walls so both sides of the partition can look at each other. Even my dog likes to be there! While Navida was on leave I stopped taking my dogs there after about 6 visits the store was very dirty fur all over the floor in the office down to the front door. I now go to another salon.
-
August 2022 by David P.
I'm really selective about who I will allow to work on my dogs. After several bad experiences at local groomers, I found this place and cannot be happier. My dogs no longer come home with nicks on their ears or looking unkempt. They do a wonderful job - and more importantly - a careful job. They treat animals with respect and courtesy; they all seem very kind and caring. I will not take my Husky (Sasha) or my Yorkipoo (Nugget) anywhere else. Thank you guys for your outstanding service!!
-
May 2022 by Kevin C.
Five Paws has been grooming our dog for the last year and has been amazing. Our dog actually is excited when he arrives at 5 paws and we have never seen him with any injuries. I also really love the fact that he is willing to spend time with each customer explaining how to take care of their dogs in the event they can't make it to their next appointment.
-
May 2022 by Janel L
I'm always happy with their nail trimming service for my dog. I've been a long time customer here. Highly recommended!
-
January 2022 by Emily C.
I used to bring my puppies here all the time because I like that the owner loves dogs. But I am not anymore. Reason #1 : always go to voice mails Reason #2 : appointment is usually 3-4 weeks booked out. So I ended up groom my pup myself. Reason#3 : they keep changing opening hours and service details Reason #4 : they raise up the price too fast that my wallet couldn't catch ups If you still want to book an appointment with them, good luck. You will need it.
-
December 2021 by Mai T.
I have taken my 2 boys to Five Paws for 6 years and the staff are great and accommodating. They're very patience with individual dog's need and thorough. Every time I pick up my dogs from Five Paws they come out beautifully groomed and happy. The bonus of this facility is its cage free! Thank you Five Paws for an amazing job!
-
November 2021 by Melissa S.
They do a really nice job at Five Paws. I take my dog there every few months for a bath, nail trim etc and he always comes home so nice and clean. My dog does get a bit nervous at times, but they seem to be very sympathetic and gentle. Absolutely recommend them!
