United States Postal Service

Most Recent Comments

• September 2025 by James Monley
  They're under staff and they have long lines.
• September 2025 by Marina Chow
  TERRIBLE POST OFFICE! Stood in line to be helped at the counter for 20 minutes to be refused service because I have a QR code. They have the audacity to say that you need to stand in line for the kiosk instead, which was probably another 20 minute wait!😡😡They shouldn’t have refused to service me at the front counter especially when they only have 1 kiosk to self service! EXTREMELY FRUSTRATING, DISAPPOINTING AND DISRESPECTFUL!!!
• August 2025 by Tamara Brotherton
  This place is ridiculous. I’ve never been here when the wait is less than 20 minutes. And I have the unfortunate task of having to go there on Saturdays. Today the line was 20 people deep and they had one worker my total wait was 43 minutes. This is ridiculous it is the worst run Post Office I’ve ever been to
• August 2025 by Laci Amber
  this is seriously the worse post office do not come here to send anything out
• August 2025 by Jacqueline Johnson
  It’s a typical of post office, long lines, one person working, and the inability to retrieve packages if delivered after 11am. I think management puts a huge burden on their employees and community by understaffing. Either that or more efficient systems need to be established that would direct customers online for simple tasks like change of address. This place operates like we’re still in 1950.
• August 2025 by Dmitri M
  The Older white lady at the front desk has the WORST attitude I’ve ever experienced in customer service. Extremely rude with snotty remarks after questions.
• July 2025 by Reena Pousui
  My experience has been fairly great because there is one worker named Juana who goes above and beyond. Every time I come in she has a smile on her face, always greeting and good energy. Willing also wanting to help literally goes the extra mile. I was having trouble with not receiving my mail or another worker who wasn’t as willing to help but she stepped in and her name is Juana. We love Juana!! I honestly thought she was a supervisor at first because of her professionalism. Thanks for making our experience every time such a great one. We appreciate the service and the good energy Juana!
• June 2025 by Ismael Navarro
  We had an incredible experience with Juana Soto in the San Marcos location!! After having a frustrating time with another location in Oceanside (off Rancho Del Oro) with terrible service, Juana made everything seamless. She was extremely patient, took the time to explain everything thoroughly, and did it with a smile. We're so grateful for her professionalism, which made a huge difference. If you're looking for top-notch service, Juana Soto is the way to go! Thanks again, Juana, for making our experience possible. I hope her boss is reading this, please give her a raise. We need more people like her work to serve the community.
• May 2025 by Noe Primo
  I received two packages that they already been delivered but it seems that someone on the delivery usually mistaken or doesn't deliver at all until the next Day they wrote a note saying sorry and two headed delay trip...
  It's says clearly on my eBay app my package has been delivered why no one on the post office do their job.
• September 2024 by Miguel Rodriguez
  Steven is the worse, he was on a bad mood just because “he wanted to take his break”, when I had an appointment at 12:45, you are a public server meaning you will deal with people, change your career if you don’t like it
• September 2024 by Alfredo Antoine
  This place is an absolute disgrace. Losing things, delivering things to the wrong place, and all the workers do is shrug their shoulders and say “sorry, deal with it.” To make matters worse the line is always half an hour long, there’s nowhere to park and the workers move at the same pace as Sloth in Zootopia. Whoever runs this place should have been fired yesterday.
• August 2024 by Tyson Smith
  As a veteran with over 22 years of service and postal operations experience during combat operations in Iraq and other locations. it's very disappointing how customers treat the employees at this location. I own a business of which I visit this post office daily. I have witnessed so much disrespect to all of the staff members from customers foreign and domestic. If they all quit what will you do san marcos? Its time to support them!
• August 2024 by Mason Dick
  Best Post Office in San Marcos!
• July 2024 by G G
  SUCKS calling 800 number. Why can't I call post office in my area???
• June 2024 by Joel Duran
  I send out a ton of mail through here and Catherine was so sweet, and kind! Got a quick experience, was in and out in no time.