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December 2024 by J H K
I left Bevmo for TWM about a year ago and so happy I did. Prices and choices are better and it's always a really good experience when I pick up my online orders at the San Marcos store.
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November 2024 by Shelly LaPointe
Excellent selection of soju! Really pleasantly surprised and can't wait to come back for more š
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November 2024 by Garry Choi
I believe the g manager named ryan was very rude and inconsiderate. I asked if they priced match and was told only grocery stores and mainly bevmo. I asked about wal mart and he states that I need proof, documentation, and slim chance that they would honor it. Another assist manager Becca was also rude. I traveled there twice from temecula looking for a special jack daniels. Arriver there 8 am hoping to be the first person there. When they opened the doors and asked if they received the bottles that morning they replied I don't think so. OK. "Do you mind checking if they received delivery from the distributor but they denied." I think I am done with total wine. Temecula total wine is great. G manager Rosie is awesome. Always takes time to check and follow up. My mom.and I are grand reserve members. But time to move on. COSTCO is cheaper and they are so polite.
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November 2024 by Mitch Curtis
Great selection of bourbon in San Diego County
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November 2024 by Khadijah
I recently was at Winco foods looking for a bottle of brandy. During the holiday season I use brandy for holiday drinks and such. They were out of remy VSOP. so someone suggested I try this location. I googled, saw they had the brandy and proceeded to the store. Once there I asked for assistance, the lady there took me to the brandy section, then the guy who worked there came along to look in a locked case of liquor. I dont drink often, so I am unfamiliar with hard alcohol. He says you want Hennessey? Noo not at all, as I keep telling him the specific item I'm looking for. But because I'm African American I guess he decided I needed Hennessey ! I do not nor have I ever drink Hennessey liquor. Needless to say, they did not have the brandy I needed. I felt insulted and disrespected. It's becoming par for the course in San Diego county , their discreet and not so discreet biases and racism are becoming hard to ignore. Why are all the products that black people buy frequently in locked cages in this establishment? 69 percent of shoplifters are white. Just so you guys are informed. I will never shop here again.
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October 2024 by Gabriel Marshall
Great selection and amazing employees! Very kind to military!
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October 2024 by Michael Rios
Unprofessional and Discriminatory Experience
Every time we visit Total Wine weāre faced with the same frustrating experience. Thereās an employee (Carson) who repeatedly tries to push us toward other bottles without additives, despite us clearly stating that weāre not interested and we are there for a specific product. It feels like heās not listening and insists, making the whole shopping experience uncomfortable and awkward.
Yesterday, things took an unacceptable turn. When I asked for a Don Julio bottle, the employee Carson made a discriminatory remark, saying, āJust so you know, the money doesnāt go to Mexico.ā This was said in front of a cashier and customers. We found the comment not only inappropriate but offensive.
We did report it to the manager, but after dealing with this ongoing issue and the discriminatory tone of the interaction, we felt the need to share this review. Previous to the experience we had yesterday, total wine was a place we shopped at very often. Customers should be able to shop without facing such unprofessional behavior or discriminatory remarks.
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August 2024 by Jacob Hayes
If you havenāt yet please order the red white and blue beatbox variety pack
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July 2024 by Josh S
Definitely check this store out if youāve never been before, they have an amazing selection! Iād love to request you guys carry the new beat box red white and blue variety pack though!
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June 2024 by Raju Singh
Prompt in car deliveries
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May 2024 by CAT Cook
I love Total wine & More. I got a really great coupon because I signed up for the emails. So I bought some Karl Strauss Red trolley which is my favorite beer. Also got some wine, and it was delivered curbside to my car because I had my dog with me. The girl who delivered it was in love with my dog lol. Very nice place!
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May 2024 by Phillip Raupp
Knowledgeable staff makes selection easy and they have reasonable pricing compared to others
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May 2024 by Paul B
Great selections. Employees are always friendly and willing to help. I wish they would approach customers a little bit more often though.
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May 2024 by Cristina Morales
The cashier's here know their way around the store, they are very helpful thank you we had a great experience here and so many things to choose to drink I got a sheelin which is very tasty
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April 2024 by Joe Mendoza
DāAnne, Devin, and the TW & More staff are the most amazing hosts for my recent event! Perfect venue! Nice and clean! They were very welcoming to all my guests. The wine tasting was icing on the cake!
