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November 2023 by Rob T.
I went in for notary service, and things couldn't have been better. Fazil was very helpful and friendly. I really appreciate that. Highly recommended!
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September 2023 by Janice B.
There should be a negative rating instead of a 1 star. The staff who just worked today is not very friendly,helpful and doesnt know what she's doing. I will never come back here again.
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July 2023 by Jill N.
Pretty sure this location stole the item my daughter brought to ship which was a large crochet bag she made herself and sold. My daughter is a minor. She walked the bag to this store, a 3 mile walk in each direction and paid to send usps. The package never was scanned by usps, it never left this store. Unfortunately she didn't insure it, she didn't know better. The owner manager was rude about it to my daughter over the phone and hung up. My daughter was respectful and nervous to even confront this. We drove over there. I was polite until the man there was rude (same tall skinny rude guy others have mentioned). He basically said too bad. It's just an overall weird situation. We will never go here again. I miss the good old days where at least people would be polite and try to provide good customer service.
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April 2023 by Will Douillette
The gentleman behind the counter was rude for no reason at all. If you hate your line of work then change it, don’t make other people unhappy because you made poor life choices.
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April 2023 by Sunny Wu
Yesterday April 12th at 2:30pm I came to this place for passport renewal, and told him that I need expedite. I paid him all for expedited delivery . He said it will take 1-3 days. This morning when I tracked the package, it showed it will arrive by 15th@9pm. It meant that it is gonna be 4 days or 5 days(12th-15th@9pm). He is not honest. Don’t get fooled!!!???
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March 2023 by Abril P.
I went to use their notary services for my minors passport and the gentleman pulled out a blue ink pen when in all of the passport forms it clearly stated use black ink only, good thing I had my own black pen and I even told him black ink pen was needed and then he took out his own pen. I went to my passport appointment today and they advised me that the notary work was done incomplete as they did not even provide me with a copy of the ID which was needed for the other party involved in the paperwork to get my minors passport renewed.He has no idea how to do his notary job and his attitude it's just not it, I was there before 9am which is the time he has to open and since he was late 2 customers left due to him been unpunctual.Do not recommend this location
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October 2022 by Mario r.
The employee at the postal annex is a complete POS. He's highly incompetent and rude possibly one of the worst people I've ever had to do business with in my life if you can avoid this place at all cost unless for some reason the day you go there the tall slender POS isn't there. would definitely give -5 stars.
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September 2022 by Peggy O.
Please do not use this postal annex. The postal annex employee Catherine Piper in correctly wrote done my ATI # on my live scan fingerprinting scan. When I was unable to retrieve my results I called the PA. Fazel answered and said that's the wrong number. He gave me correct number. When I went in to the store to have him resubmit with the correct number he arrogantly said it's done correctly. He refused to resubmit with the correct number. He had a terrible attitude and was quite arrogant, repeatedly saying, I did nothing wrong. I'm extremely frustrated since I need these results to receive employment. He was unwilling to correct or help. I paid $75 for this service. Please use another postal annex or fingerprinting service. I don't even wanna give them a one-star but there wasn't a my a negative start to give him in this day and age I think everybody should be a little more kind and understanding. Obviously this was not the case at the store with this man.
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July 2022 by comeert mustafa
Excellent Service and so professional , Thank you..
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July 2022 by Jailen T.
This location is so convenient for me. I stop by here maybe once a month. The employees are so helpful and always try to get me the cheapest price when shipping large items. They are friendly and more accommodating than USPS. Plus if they say they're open till 6pm, actually are. I have walked in once at about 5:59 PM and they still accepted my package for drop off.
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March 2022 by Marc H.
The usual woman that works at this Postal Annex is rude very unprofessional.
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March 2022 by Samuel Anderson
Excellent service!! I am new at sending items and I had a shipping error. They helped walk me through every step of the way. Great service!
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January 2022 by Linda R.
I prefer to go to the post office but this location is so convenient. Maribel is mostly helpful and the only employee there. She's a notary and at times, tries to help ship things at a lower cost if she's in a helpful mood. Other times, she's happy to charge you for a more expensive option without asking. I also arrived when they opened and the doors were closed. I waited and sure enough, she comes rolling in at 9:09am. Not sure if this was just an off day or a regular occurrence but keep that in mind. Parking lot is small but I usually find a spot in front, even during the lunch hour rush.
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December 2021 by Yogi Yo
Pathetic service, the lady doesn’t know how to laminate documents and she damaged my original certificate document. Aweful lamination service.
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November 2021 by Kathy M.
I hate to leave a 1 star review but I'm hoping the business owner will see this and will come up with a better process in how they organize and sort their parcels so that the appropriate parcel carriers receive them successfully. I dropped off an expensive 1800's vintage item to be shipped out to a buyer and even told the owner to be careful with it when packaging, charge me probably way too much for the packaging materials, but that was okay, it was worth the peace of mind. 10 days later, I receive a notice from the buyer to cancel because of non-shipment. I clicked on the tracking number and found out FedEx NEVER received my package. IMO, my package was stolen. So disappointed...I'll never trust this store location again. Like the other reviewers mentioned, don't waste your time.
