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July 2024 by Jenna J.
My parents recently used Pacific Mobility to install a chairlift in their home, and they couldn't be happier with the experience. From the initial contact with Brian, the lead manager, to the installation by Chris and Steve, the customer service was exceptional. Brian was friendly, professional, and very knowledgeable. He took the time to answer all of my parents' questions and helped them choose the perfect chairlift for their needs. Chris and Steve, the technicians who performed the installation, were also very professional and courteous. They arrived on time, completed the installation efficiently, and explained everything thoroughly to my parents. My parents are thrilled with their new chairlift. It has given them back their independence and peace of mind. They highly recommend Pacific Mobility to anyone considering a chairlift installation for their staircase and for their home. Thank you Guys again!
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July 2024 by David P.
I called this business a week ago asking to get a new remote for my golden recliner. Business of mine was so unimportant to this group. They never called me back thank God for Google. I was able to find the remote through Amazon for $50 less and it's an original part. Thank God these people didn't want my business it save me $50 if I were you I would take my business anywhere but here.
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March 2024 by Arnie Rheingold
Highly professional start to finish. Brian Connor was very resourceful and did a great installation. This company is very highly recommended.
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February 2024 by Arnie R.
Brian Connor from Pacific Mobility provided me with excellent service, start to finish installing a chair lift. His price was the lowest and he completed the work the same week I ordered it. A most highly recommended company
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February 2024 by Dean Rosenberg
Solid company from start to finish. Sales process was fair and honest, measurement of my home for a stair lift was very professional, system was installed exactly as promised, and when I needed help after the install, they were quick to respond, including going above and beyond to find a creative solution to my unusual need. Great company overall!
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December 2023 by Jon Held
We had Pacific Mobility install a Chair Lift so that my mom’s caregiver could get her up the stairway. It certainly was an easy process. Brian arrived to measure the space and give us an estimate. What a pleasure it was to speak with him. He was straight forward, gave us his honest opinion regarding options, and made no effort to up-sell us options that would be of no benefit.When they came to do the install Brian and Phil (I hope I got his name right) were professional, quiet and efficient. Five Stars and a glowing recommendation.Jon
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December 2023 by Dona Alpert
This company is wonderful to work with. The Mac's Lift is exactly what we need. Brian and Louie were very professional and efficient in the installation. Made sure we knew how to operate everything. We are very pleased.
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December 2023 by suzette prokopin
We are very pleased with the Bruno Stairlift that we had installed last month. Excellent customer service, very good people to work with. Steven came to install it and was great. I highly recommend this company if you are in need of a stairlift.
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November 2023 by Debbie Delucia
We are so grateful for Pacific Mobility Center! The stairlift they installed for us has been a wonderful blessing to my mother in law who can no longer use the stairs safely. We no longer have to worry about her falling! Thanks, Pacific Mobility for a job well done!
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October 2023 by Devona Franklin
Purchased a chair lift 2 years ago and recently had to have it serviced and the service guy came out promptly . He was amazing. Made minor adjustments, cleaned it up very happy with this company, would highly recommend.
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July 2023 by Debra Z.
I just wanted to say that the owner and the owners son are amazing. I didn't know at the time when they came and had to replace a chairlift in my townhouse for my mom working with him was truly a gift. Thank you so much I totally recommend them to anyone looking for honesty, integrity, and the good product. Thank you guys so much. I really appreciate you.
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October 2022 by Paul K.
A great attitude. Very customer friendly. Will return when need arises. Good Attitude
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October 2022 by Kurt T.
Had a Bruno Stairlift installed, worked fine till recently and stopped working. My wife needs to move up and down stairs. They finally made time to correct problem, but I had to leave the house to take my wife to treatment, having a neighbor watch the house. Technician replaced circuit board, tested with controls on chair as sat. I needed to move chair with remote, chair did nothing. Tried both remotes, changed batteries, no not working. Contacted PMC and was told I will be put in line when they can get to us. So the work to replace the board was done, but no testing of the remotes was completed.
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September 2022 by Jim Bonaparte
I looked into stairlifts several years ago. The first and cheapest quote was about what I felt was affordable. The next quotes were from a company that sold and installed several brands. They pointed out all the bad reviews regarding our first quote and told me that a better unit was going to be about $5000 to $8000. At the time this was unacceptable.As time passed my wife, who suffers from COPD and early Parkinson’s was at the point where we needed a lift or a new residence. So I shopped again and was directed to Pacific Mobility.The entire process was straight forward and we had our lift installed in about a week. We purchased the up graded model since I am a big guy. The wife no longer dreads those trips up and down the stairs. Should we not need it in the future it can be removed with virtually no impact on our home other than compressing the carpeting on the stairway in a few spots.According to Pacific Mobility we have purchased a made in America product, another plus.
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May 2022 by Kenneth R.
Phil and Steven came on time, got to work right away, and finished installing our three Harmar stair lifts in just a few hours. Chris estimated our job a couple of weeks earlier. All three were friendly, efficient, and patient with questions.I asked for quotes from three companies. One didn't even send an estimator out and asked me just to text photos of our stairs; I eliminated them. Of the two companies that sent an estimator, Pacific Mobility had the better price and was able to do the job more quickly.We're happy.