-
February 2022 by Tom V.
Out with the old, in with the new. The wife had had enough of the trundle bed in our spare room, being a pain the a** to to set up for guests and taking up way too much floor space. Grant it, it was in good shape, comfortable and we never received any complaints; but it was time to go. She wanted to replace it with a Murphy bed. Walked in and was surprised how well stocked the floor was. Our first choice we were honestly told we would be unable to acquire until around June (4 months away). Our second choice could be delivered within 10 days. It was pricier, but more beefy; so it was a good thing we opted for the second choice. The employee (owner?), Jeff, was helpful, but not overbearing as some sales folk can be. The Murphy bed arrived within the time frame noted, in excellent condition and was quickly assembled by the delivery personnel. The two gentlemen gave us a refresher on how to open and close it up. If I have any real complaint it would be that it cost us an additional $200 to have it delivered. OUCH! We were told that local, in-county, was $150. I guess with the price of gasoline pushing $5 a gallon in our State, along with the high inflation kicking us all in the balls, it is what it is. If looking for a Murphy bed check this place out. They also had quite the assortment for smaller dining room and kitchenette sets, for those having smaller homes, apartments or condos.
-
June 2021 by Kristen Kelly Montague
Horrible experience, worse company. Our salesperson, Kevin, lied repeatedly about delivery, which was more than 6 weeks behind schedule. They required full payment prior to delivery—basically holding customers hostage after not delivering their end of the deal—although there is NOTHING about this in their contract. Do not recommend!
-
May 2021 by Pat Mazzacane
Mr. Jeff Hughes was most helpful. Allowed us time to explore the options and when we were ready he answered all our questions. He made us aware of the options and provided a sheet of installation gotchas we never thought about. In the end we made choices I believe we will be happy with for years to come! Thank you Jeff!
-
January 2021 by Kevin Dickerson
Waited over 3 months for the bed and still told, “they don’t know.” I have to initiate all communication. They don’t return emails, calls, etc.
-
January 2021 by Birgitta Hufnagel
MB of SD helped me redesign our kid bedroom into a stylish office/ bedroom. Interior design measurements were on spot and installation (on second floor) went smoothly incl no dings and clean up
-
September 2020 by Joseph M.
I was promised a delivery date that never happened, then we reached out to ask for a update. 3 days later we were updated that they have no idea of anything. They took thousands, they don't communicate at all. And I have been waiting over 8 weeks and have no idea if it will ever show or when it will. $2400 waisted so far! Don't pay anything down. Wait till you received. This is a joke and no way to run a business.Update: owner called out it on track and scheduled a delivery date.
-
August 2019 by Cleo P.
Customer service was exceptional!!! Jeff was very helpful and took the time to explain the difference between the style and manufacturers. He demonstrated how easy it is to set up the Murphy bed. They have good competitive pricing! He was very pleasant to work with. He made our Murphy bed purchase an easy one. We will definitely recommend this place with our friends and families!!!
-
May 2019 by Lisa G.
Joan is amazing! Very personable and knows her stuff about these beds! I ordered one last week and can't wait to get it! I would defiantly recommend Joan to friends and family! Received our Murphy bed it's beautiful and was installed by very professional staff and it is amazing! We love it!
-
May 2019 by Ned C.
Murphy Beds transformed our second bedroom from a jumble of mismatched bedroom stuff and temporary office paraphernalia into a beautiful sitting room/Office that is a great place to work, relax and use as a bedroom when needed. It has completed our beautiful home and is the envy of our neighbors and friends. Our sales person Joan was extremely helpful. Their designer got everything absolutely right! And the installation team was totally professional. I give the whole process and the end result 5 Stars!
-
March 2019 by Neil Souza
My wife and I stopped in to the Miramar store, people were very helpful but when I tried calling back to confirm our potential purchase and a few additional questions, no one would answer the phone or returned calls, we called the San Marcos store and Jeff instantly gave us the attention we needed and sold us cabinet bed. We needed the bed by a certain time and we were cutting it close, Jeff made sure we had a loaner if our bed wasn't there in time and even drive the correct upgraded mattress to our home, amazing person, amazing service, when we recieved our bed, it was in perfect condition, thank you Jeff!
-
March 2019 by Eileen Monarez
Jeff was awesome. We needed a Murphy bed asap and he made it happen even after the one we selected had been sold. Good quality beds. Highly recommend this place!
-
March 2019 by Norm and Lucy Testerman
Very knowledgeable, answered all our questions, and did not rush us which we appreciated it. Can't wait to get our Murphy bed!
-
March 2019 by Brian McMahon
Interesting store with different mix of furniture
-
March 2019 by Patti Roebuck
I have wanted a Murphy bed for my craft/bedroom. I walkin in knowing what wanted and got it! Installation took less time than quoted. Installers were friendly and professional. The bed and installation area were flawless. I couldn't be happier
-
March 2019 by Matt Rambo
Salesperson was friendly and knowledgeable. Great experience all around!!