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“I was introduced to Home Street Bank about a year ago. Specifically the San Marcos location! Most big banks have lost the art of customer service, of caring about every customer who walks through the door, no matter their bank account balance. Home Street - San Marcos, in my opinion, has definitely not lost this. They should actually write a book on how to properly treat customers. They are beyond accommodating, so friendly, make you feel like family and help you with every banking need you have. It's worth switching banks if you are not happy with how you are being treated! Visit Home Street Bank in San Marcos!!”
10AM - 6PM
306 S Twin Oaks Valley Rd, San Marcos
Banks
“I want to share my wonderful experience at this branch inside Ralphs. Ms. Mary Hansen was wonderful! I had an issue with a check and her costumer service was OUTSTANDING, not only I feel she really wanted to help and I was an important costumer, but she resolved the issue. I wanted to recommend her and I hope US Bank have more employees like her.”
“This was my first time coming to this branch. I was a bit nervous upon entering as the interior decor made me question what year I had stepped into as it has a 70's vibe (and not in a good way). It seemed dark and dismal and I half expected the staff to be dressed in ugly brown suits and dresses. There was a rather long walk down the roped path to the tellers, plenty of time to take in the heavy darkness of the bank. It was a bit foreboding however I was pleasantly surprised when I had only a few minute wait to be assisted by a smiling teller that was from this decade:) The teller was quick, kind, professional and my deposit transaction was handled quickly and painlessly. Moral of the story is don't judge a bank by it's throwback decor.”
Open 24 hours
709 Center Dr Ste 102, San Marcos
Banks
“Easily one of the best locations for the last 8 years. Except I went in today and experienced my FIRST rude experience. "Mamie" a teller was rude and has terrible customer service, I won't be going to her again.”
9:00 AM - 5:00 PM
333 S Twin Oaks Valley Rd, San Marcos
Banks
“I had the pleasure of working with Jonathan at my first visit. The branch was SUPER busy and the line seem to last forever. The first thing that stood out to me was that Jonathan acknowledged me in the line and let me know he was aware I was there. When it was my turn he gave me his undivided attention while answering all of my tedious questions. He provided service that made me feel like family. TRULEY exceptional service from my other visits at other locations. He turned an ordinary experience extraordinary! Please feel free to reach out if you have any questions!”
9:00 AM - 5:00 PM
1000 W San Marcos Blvd, San Marcos
Banks
“I had the pleasure of working with Jonathan at my first visit. The branch was SUPER busy and the line seem to last forever. The first thing that stood out to me was that Jonathan acknowledged me in the line and let me know he was aware I was there. When it was my turn he gave me his undivided attention while answering all of my tedious questions. He provided service that made me feel like family. TRULEY exceptional service from my other visits at other locations. He turned an ordinary experience extraordinary! Please feel free to reach out if you have any questions!”
“I was looking for a personal loan. Rod was an absolute pleasure. I hope Cal Coast knows how awesome Rod represents you. Fantastic experience. I would highly recommend this Credit Union. I financed my truck through Cal Coast previously. Cal Coast was the lowest interest rate overall including San Diego County Credit Union!”
“Everyone here was super nice. I was treated warmly by a gentleman who had a conversation with me about my dog. Did I mention they're dog friendly?! The woman behind the counter was very sweet and helpful. Even wearing a mask, I knew she was smiling at me which was a nice feeling. I felt like a j*** for having a question as they were closing up, but they didn't make me feel like a bother at all. They actually had me sit down and helped me, and told me how I was not a bother at all. I definitely recommend this bank, especially this branch.”
“Decade of experience. Have had nothing but fast, efficient, pleasant service here. I do not understand all the negative reviews, it is not Wells Fargo or Citi which prey on poor folks. This is an EXCELLENT supermarket branch with free parking always available and good hours. Staff turnover is what you would expect but everyone is effective.”
Open 24 hours
1531G W Mission Rd G, San Marcos
Banks
“Thank you Michelle and Alonzo for a seamless experience in opening a business checking and savings account. I've never been to a bank that felt so much like a family-run neighborhood small business, even with a big name like Citibank. I definitely felt like my patronage mattered to them and never felt like just a number. Conveniently located in the Mission Valley Ralphs/CVS parking lot, so get all your errands done in one location by banking with Citibank!”
“Everyone here was super nice. I was treated warmly by a gentleman who had a conversation with me about my dog. Did I mention they're dog friendly?! The woman behind the counter was very sweet and helpful. Even wearing a mask, I knew she was smiling at me which was a nice feeling. I felt like a j*** for having a question as they were closing up, but they didn't make me feel like a bother at all. They actually had me sit down and helped me, and told me how I was not a bother at all. I definitely recommend this bank, especially this branch.”
“I'm new there but everyone so far has been very nice with me and professional. I never wait too long and I always sort out what I need. It's also conveniently located for me.”
Open 24 hours
1000 West San Marcos Boulevard, San Marcos
Banks
“I had the pleasure of working with Jonathan at my first visit. The branch was SUPER busy and the line seem to last forever. The first thing that stood out to me was that Jonathan acknowledged me in the line and let me know he was aware I was there. When it was my turn he gave me his undivided attention while answering all of my tedious questions. He provided service that made me feel like family. TRULEY exceptional service from my other visits at other locations. He turned an ordinary experience extraordinary! Please feel free to reach out if you have any questions!”
“Best guy there is to help is Eddie Albarran he was amazing ! First time getting a credit card and he made me feel comfortable and helped me distract my 3 year old while we got this done ! Amazing helper will only ask for him from now on !”
“Gary Bond is an awesome small business banker. Took the trouble of sorting out a few issues with my business account and LOC. Highly recommend talking to him if you have any issues with your business accounts”
Open 24 hours
578 E Mission Rd, San Marcos
Banks
“I am a client at Citi Bank, San Marcos, and I would like to recommend a teller by the name of Rochelle Tamaura. Rochelle helped me to navigate a 'tricky' transaction, and I was very impressed with her patience, expertise, professionalism, and integrity. No question seemed too small, and Rochelle displayed all the excellence that you would expect from a Citi employee. I really appreciated her help...she is a credit to Citi Bank, and a definite blessing to me. Try Citi Bank...Rochelle makes it worth it. Well done, Rochelle!”
“I have been a long time member and I really appreciate the welcoming environment and friendly staff. I can tell that the team at this location is happy and I really enjoyed my last visit. My sister and I had a great time together with the teller as she was helping us with the transaction and she introduced us to their new manager. I can honestly say that this place makes you feel at home and i trust that they have my best interest at heart.”
“The Best Bank everThe only Bank in San Marcos that you want , no you need to do business with .Fernando the super Professional and knowledgeable Bank Banker really helped sue from Sue Thai Om set up her Business account. She got the great app . He spent the time to help her with all her questions. The people here are soo helpfull . The staff is amazing . Monique is prob the best teller there hands down . Angela is an even better Teller. Well they are all good tellers. They make me feel at home and explain things to someone like me who is not as knowledgeable with Banking and money . But it felt different here. Like they really care. We will be shifting alot of our accounts here.We plan on going back for a Home Loan and get a safety deposit box. Fernando spoke fluent spanish and helped me understand all the rules and conditions. They made sue happy that she had a bank with someone she can talk to . ive been to many banks. But to be honest. Us. Bank is the . i will be doing all my currency exchanges here for quite some time... I feel it is that personal service and the local ties to the community that makes this bank.. The Best bank !!!!!!,”
“I just visited our local Chase Bank in Twin Oaks, San Marcos by the Ralphs pharmacy to open up a savings account for our minor son. The bank representative name Maria R. was so helpful, and answered all of my questions. Thank you Maria for an exceptional service, and for taking care of our family's banking needs!:)”
“Great customer service at the San Marcos CA branch by a young gentleman named Jose. He was patient, caring, professional, and informative. He helped me solve my issue and I finished my business happily. Hope SDCCU hires and trains more people like Jose.”
9:00 AM - 5:00 PM
601 S Rancho Santa Fe Rd, San Marcos
Banks
“I went there broad daylight on a Saturday afternoon and wanted to look into getting a credit card and how to open a business checking. They mentioned a 1-1.5 hour wait. I was in and out in less than 30 mins. The lady guided me and was bery helpful”
9AM - 5PM
601 S Rancho Santa Fe Rd, San Marcos
Banks
“Surprisingly good experience as a business client without a scheduled appointment.Earlier that day we failed to get help at a different location, 2704 Loker Ave W, Carlsbad, CA 92010. The staff there was not knowledgeable nor friendly. So we tried this location instead.When we first walked in, there were no greeters or staff to direct personal versus business clients. We waited by the front area for about 10 minutes before an employee spoke with us. After we identified ourselves as a business client, we were asked to wait for a member of the business team to finish their scheduled appointments before we were helped. We waited another 15 minutes and were helped by Armando Ortiz, Business Solutions Advisor.Armando was professional, friendly, and efficient. He did not push any products or services on us, and addressed our needs. Armando also seems to be fluent in both English and Spanish which is fantastic. Armando did a great job and we appreciate him!”
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“We’ve been at this NavyFed several times and it has always been a very pleasant visit. Always greeted at the front; welcoming staff, friendly tellers and speedy service. Very clean inside as well.”