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November 2023 by Ross Stevenson Hunter
Pool supply with friendly staff.
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August 2023 by Ryan Rusnak
The Sunday crew is absolutely terrible. I showed up this morning at 10:15, an hour after they opened, and no one was there. This is unsurprising considering the usual Sunday experience. I try to only go on Saturday when Patrick is working. He is the only guy that knows what he is talking about.
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July 2023 by Mina D.
I would give them zero stars. Says they're open right now. Didn't want to drive all the way over there on a Sunday if they didn't have what I need (phosphate remover) after reading all the reviews that they don't carry a lot of basic supplies, always out. No one answers the phone. Tried a few times. No answer. I called the one in Carlsbad, a very helpful man answers and says they carry it and even says if I bring in a sample of my water, he can show me exactly which potency I need. Thanks goodness for Carlsbad. I'll drive an extra 15 miles out of my way. Thanks for nothing, asan Marcos Leslie's. Useless.
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July 2023 by Natasha Harper
Will never go back to this store. We brought some supplies back to return them and the guy there couldn't process the return because we didn't have an account (we had a receipt and the items were unopened). The kid working there (Weston? Wesley?) had no idea what to do. He texted his manager but didn't hear back so we had to leave. We went back the next day and a lady was working and said she also didn't know how to do the return. She had to call the manager and after about 30 minutes of going back and forth, we were able to return the stuff. The manager needs to train the staff.
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June 2023 by John Madison
There's only ever this one dude who has no idea what's going on or what pool supplies are. Anytime he can't find anything he says his phone is dead and can't contact his manager. Once maybe but 3 days in a row is wild. Just use any other store
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June 2023 by Brian McCutcheon
Kid at the desk couldn't find a form them claimed he could call his manager cause his phone was dead after I watched him answer the office landline
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June 2023 by Toby O.
I didn't want to leave a bad review. It's just frustrating that I make a special trip out here to get pool chemicals and about 5 times out of the 10 times I've been here I've had a problem. The staff is nice and helpful. Although they did load me up with a ton of chemicals that was super confusing and my pool was still growing algae. My pool service guy came and solved the problem in 1 visitI've come here 2 times and the person working was on break. The doors were locked in the middle of the day. I came another couple times and they could not do any sales because the computers were downI've come here today to find out they are out of chlorine. It's just let down after let down. I'm trying to do business with your store and your management is making it really hard. I'll be going to find another way to get my pool stuff now. I can't waste another drive out here.
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April 2023 by Pat D
Always helpful, lots of knowledge if you have any questions, the manager can answer them. He owned a pool business for years and helps save your money and pool.
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January 2023 by David M.
i had to come here to get few spa products and i also had few questionspatrick the store clerk was very nice and did not try to sell me the kitchen sink.he found the couple things i needed and i was on my way.
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August 2022 by Michael Mills
The gentleman working there is very honest and extremely helpful. New to taking care of a pool and he answered the million different questions I had. Thank you
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July 2022 by El I.
Disregard the hours, this store closes whenever they want. Posted 7pm and its closed ar 5:30.. waste of time to drive down here.
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July 2022 by Steve R.
This place is hands down the biggest letdown, I waited outside the store, for 29 minutes, when the sign said "be back in 10 minutes" I saw the working inside the store on his cell phone, running around, I thought what an complete idiot, especially it's a Friday at 1:30 in the afternoon, and why in the world would they be closed at all !!!!! No more of this ...
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July 2021 by Bryan D.
I ordered a spa lid from them since they said it would only take a few days and they were a National company and they had a local store. It has since been 8 weeks and there is no sign of update from them except and email from an overseas outsourcer saying that it should arrive by 7/20 which was a week ago. Poor poor service.
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April 2021 by sillydawni B.
Very Disappointed with this store! Won't take back new unused products! Had problems with pool water went to them for help seemed to be very helpful told me what to purchase, I wasn't sure if I should get the chemicals at that time, we talked more and I decided to get it. We ended up not needing chemicals went to return items and I was then told no returns accepted. I'm stuck with chemicals we don't) need! I'm more upset that not one sales person ever informed me that they don't take returns! No signs posted of that either. So 1 star only!!!!! Had I known, I would not have purchased items.
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February 2020 by Rick C.
I recently took my pool vaccum to Leslies because it kept wrapping the hose up and was unable to go around like it should. Brian was so polite and profesional with us. A stellar individual who has helped us on several other ocasiones too. He has lots of experience working on Hayward products. He does what he tells us he will do. Thanks Brian
