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August 2023 by Jo M
Customer service is awesome, always greeted when entering. The selection of clothing is great, wish they had more of a selection of shoes.
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June 2023 by Ashton K.
I needed a bra for my bridesmaid dress and Phoenix (I hope I spelled that right) was sooo patient and helpful with me. I also lucked out that it was the semi annual sale and Phoenix and I ended up finding about 9 other cute bras that worked for me and I didn't break the bank! Also I got lane Bryant cash for July which I call a win! I also want to mention that I overheard her talking to a sweet woman who is on dialysis and she was the epitome of gracious with her. I was really lucky I got to meet her and have her help me. And the woman who checked me out miss Leticia?(I probably am remembering her name wrong) but she was so wonderful as well. Thank you all!
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May 2023 by Susie Curiel
I visited yesterday, both me and my daughter left with satisfied purchases. The service assistant was very welcoming, helpful and was very accurate on my daughter's bra measurements she even pulled items out the back for my size.Thank You Esmeralda!
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February 2023 by Zuri H.
Being a top heavy woman has always made it hard dFor me to find good quality bras that fit me. When I walked into the store I was in heaven and to make it better the staff was sweet as sugar. Especially Vanessa she helped me find the perfect bras and even ordered one in my size for mw that I really wanted . She is my new bra auntie and thank her for making my birthday weekend a success . My girls and I thank you so much Vanessa. Love Zuri
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February 2023 by Hannah R.
The manger is very rude. Every time I go to that store and she's working it's nothing but negativity and side eye from her. She talks s*** about customers once they leave when other customers can hear her. That women should not be working with people if that's how your going to act.
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November 2022 by Stella L.
37.00 late fees on the credit card i got at your store!!!!! Not impressed at all now that I see how huge your late fees are this is thievery. not some thing that you mentioned when you asked me to purchase a credit card at the counter at your store.
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November 2022 by Rosa Aviles
Excellent customer service. Very informative, patient, and polite staff. I will for sure be coming back.
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August 2022 by Miriam Lopez
Such nice and courteous employees. Kim was very nice, helpful and polite. Thank you Kim for all your help.
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May 2022 by Dixie
I had a return. I had managed to lose my receipts and the ladies were do helpful in doing everything they could to make sure I was given the correct dollar amount for the purchase. Patience was an absolute virtue for the sales staff. I for one will return in the future. Thank you ladies in the San Marcos, CA store.
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January 2022 by Sharon Hulten
Visiting from out of town and these women helped size and fit both my niece and I for new bras (no easy feat) We both went home with new comfortable undergarments and they even shipped the ones they did not have in stock directly to my niece. She received them within the same week. Highly recommend for full figured women. Wonderfully patient and knowledgeable staff.
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December 2021 by Carlos Cortez
My wife likes this store
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November 2020 by Julie Freistat
Very helpful and friendly staff. Its not my favorite thing to go bra shopping, but the employees at the San Marcos location make it a great experience.
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September 2020 by Jennifer Stanton
I love this store ?
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July 2020 by Patricia Crowley
This store is located in a good location near the 78 freeway. The shopping center has a wide variety of stores and there is plenty of parking. The staff is fantastic. I received a bra fitting (pre COVID-19) and was very satisfied with the process. I have used their style services for putting together outfits for job interviews. I was made to feel comfortable and felt that they listened to me carefully when making suggestions. I tend to look for bargains and they can be found here. I also use the ship to store option because I can return item easily and not pay a shipping fee. I have visited since the reopening and was able to make a return quickly and easily when the items did not fit. They are currently open limited hours. Hand sanitizer is available on entering the store and all employees wore masks properly. I was able to get in and out quickly. I appreciate the vibe of the store.
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March 2020 by Jennie Harlow
Worst customer service. I've literally never felt more like a fat girl that doesn't belong somewhere.
