“I had on going issues with my previous phone carrier, so i decided to stop at T-mobile here in my city, not really thinking about switching or anything specific just to check it out. When entering the customer service was beyond friendly and were very knowledgeable about their companies benefits. I decided to switch carriers and the experience went smoothly! it has been a week or two and i could not be any happier! I appreciate associate Marco for helping me answer my questions and make the switch an ease. As of now i haven’t had any issues with my phone so i am very satisfied :)”
“These guys care & it shows!! I've dealt with other providers before & must say, these guys are obviously thorough professionals who strive to keep their customers satisfied at all times! Eli(Eleazor) of customer support always goes out of his way to resolve issues & also follows up to ensure continuous service. I'm aware that there might be other providers coming up with superior technologies, but end of the day, customer service is EVERYTHING !! I'd strongly recommend this company to any potential customer!”
“I came in to switch carriers and Esperanza was the absolute best. She demonstrated excellent customer service skills and knowledge and I enjoyed everything about the experience.”
“I bought pokemon cards from him when I was 10 years old and now I am buying one piece cards at 20. He is a great part of this North county community and really love supporting this man. He's honest and kind. Hope to experience some tournaments and really grow tighter knit with the regulars!”
10:00 AM - 8:00 PM
133 S Las Posas Rd, San Marcos“Went in to trade in my IPhone 7. Joe H was a big help. Discussed several replacement phones as well as service plans. Ended up with a IPhone 13 and saved on my service plan. Also helped with installing a new screen shield. Saved me 30 minutes. Professional, helpful, and patient. Thanks Joe!!Michael P”
“I highly recommend this Verizon corporate store location! Austin helped us resolve several issues that we experienced from going to an authorized Verizon retailer (Victra) previously. He was super understanding of our situation and made sure every issue was addressed. If it weren’t for Austin, my husband and I would have switched providers due to our bad experience at Victra. But Austin is the reason we decided to stay with Verizon. Thank you so much, Austin!”