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January 2024 by Dave D
Check their Yelp reviews to be sure, some fake ones here maybe. Horrible customer service from Brooke, very rude and unprofessional as well, uncaring and unhelpful. He just helped me decide to commit my business to their competition, me being a new gamer. Thanks for making it easy for me to decide.
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January 2024 by Z D.
Horrible customer service from Brooke, very rude and unprofessional as well, uncaring and unhelpful. He just helped me decide to commit my business to their competition, me being a new gamer. Thanks for making it easy for me to decide.
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January 2024 by Austin Snow
Horrible customer service.Made a purchase yesterday, had the receipt, in the original box. No defects just changed my mind for the Quest 3 elite strap. It's an accessory no electronics or anything.The two guys start questioning me, looking up and down the receipt, examining the headset and packaging, then tell me they will have to try and see if the system lets them return the electronic.Like what the hell kind of customer service is that, the attitude and zero lack for customer service or understanding, or even giving me any benefit of the doubt as the consumer.Please reach out to me, if you want more input but it's just depressing to see when should be energetic and drive some other promotions or sales or offer solutions that could solve my problem.
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November 2023 by mike lubin
Rudest employees ever
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September 2023 by Joe L.
Fuck this place. I use to go here all the time and never had any problems until today. I came to buy shirt but the two cashiers kept on staring at me making me feel uncomfortable. I've stolen from their or anywhere for that matter so I don't know why they had to watch me like a hawk. Honestly felt like I was being profiled.
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July 2023 by Jonathan Kueker
Dissatisfied that controllers don't come with batteries... 59.99 for a used controller and nobody said anything about a battery until I went to play with my kids for their birthday.Thank God new ones are available for less than they want
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July 2023 by Calvin Jay B.
This review is specifically for Brooks who helped me on 7/21/23. Provided the upmost top tier customer service, super chill to talk to and is very helpful. Thank you for helping me get an amiibo that I was searching all over the place for. We need more people like you in customer service!!!
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May 2023 by Victor Brunko
Kind of an iconic place.
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May 2023 by A C.
This store and the Vista store are so awesome! Brooks is the manager at both and he will help you with anything! He is so knowledgeable,friendly and helpful!
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March 2023 by Tiara A.
Very cool employees! They heard my concerns and helped me with my issues. These guys went above and beyond to help and I appreciate the great customer service! Came in on 3/31/23 at about 6pm. Praise the guys working!
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January 2023 by Alexander L.
Quentin rocks! He's so helpful and customer service oriented, both on the phone and in person. He helped me find my game right away and had such a helpful attitude when I came in to pick it up.
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November 2022 by Ali N.
This GameStop has by far the rudest worst employees of any GameStop I have ever been to. I went in to try to place a preorder and the refused to place it for me saying it wasn't available, they didn't even bother looking it up in their system , earlier that day I had placed the preorder at another GameStop so I know it was available for preorder, so I know the employees were just lazy and rude. Second this GameStop the employees refuse to do returns , I bought something and they refused to accept the return saying their system wouldn't allow it , again they didn't even try , again I went to another GameStop and they did process my return. The employees here frigging suck and won't do anything for you ever
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August 2022 by Tina R.
It was good service everything went well I liked the pro thing and I got it I think it's worth it I just don't like the spot this GameStop is at
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May 2022 by Benjamin Hromadka
I knew the cashier and he told my Dad I was too young for Dark Souls. Based
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April 2022 by Mateo O.
I recently bought a copy of 'Family Guy: the adventures of Herbert,' and I really loved it! This game has the best graphics of all time and the Pedophelia is super realistic! I just love the part when Chris gets molested and the level when Herbert becomes a registered sex offender!