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August 2024 by TThrifty
Be cautious of the location. My calibrated scale weighed my item at 2 lbs 11 oz. I received an adjustment weight correction fee stating the item is 3 lbs. Not sure if this was racially motivated because of other things i notice when doing business with this location. I will no longer use this carrier. My lawyer will also contact corporate to address other concerns.
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July 2024 by Axcion Jaxcion
Manager is rude and staff is clueless to how to do there job
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December 2023 by Amrit
they were helpful and tried to find me a better option. I went to another Fedex branch i think in Oceanside, they didn’t care and was not willing to help me. Glad at this one, the employees were welcoming
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December 2023 by Pradeep
Not too knowledgeable on some of the basic things. I had to go to another FedEx store to ship.
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October 2023 by Justin Cox
Honestly Madison and Sequoia totally made my day. I came in with a weird-sized package to ship, and they were super patient and helpful and worked through all the possible solutions until we found the best option. Plus they were absolutely delightful from the moment I walked in, warm and friendly and funny!
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October 2023 by Dion Perez
Bad bad bad customer service I was there for a few Minutes and I just left 2 employees no customers just me never ask me how can I help or anything
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August 2023 by JUSTINE SERRANO
Stopped in on Saturday 8/12 to drop off equipment that I was returning to the cable company. I had an email with a bar code so they could scan for shipping. Sounds easy enough well Ruthie helped me and she was extremely rude and was having the hardest time "finding my account" in the system. She tried for about 15 mins until she finally gave up and told me she could not ship my items. I thought it was really strange so I went to the UPS Store two lights down from this location and within 2 minutes the guy asked for my last name, scanned the items and printed my receipt of the shipment. Terrible service at this Fed Ex office & they don't even care. While I was there getting terrible service from Ruthie the other Fed Ex office employee was arguing with a customer!! Don't go to this Fed Ex office. There's a UPS store down the street 310 S twin oaks valley Rd.
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August 2023 by Sky Chaser
Go somewhere else for printing. Customer service is horrendous. Tried to print something and the lady behind the counter couldn’t be bothered. She was telling instructions from across the store and didn’t help either one of her customers.I left and went to UPS.
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June 2023 by Marakristine M
This place is the best. When I need to have fast and quick printing services done, Alex and Torrie are the most amazing! They go above and beyond to get any of my printing needs done. They are so helpful and can’t say enough about how great they are!!
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June 2023 by Frank Ogwaro
Oh my goodness. Alex, that works there is just awful. 3 customers were all treated very poorly. FedEx, this guy should definitely be terminated.
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June 2023 by Rin B.
Alex went above & beyond with helping me pack & ship my item! I'll definitely be back to this location.
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May 2023 by Daniel Durand
I had an extremely unpleasant encounter with a worker named Alex at this FedEx Office location. Not only was he unhelpful, but he was also rude and condescending towards me. When I approached him with a question, he interrupted and responded with an impatient tone. When I asked for clarification he spoke to me as if I was an inconvenience. His overall demeanor was completely unprofessional, and I was left feeling frustrated and disrespected. Needless to say, I won't be returning to this location and cannot recommend it to anyone.
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May 2023 by Thyuna Rock
I needed to custom print a large document and was very unsure how to do any of it. I came in and was warmly greeted and expressed what I needed. The gentlemen (Donte (I am sorry if I spelled this wrong) and Alejandro) took care of me and printed the papers and even sized them correctly and cut them for appropriate measurements. This was amazing customer service and I would recommend this FedEx to everyone. Thank you!
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February 2023 by Victor Sanchez
Thanks to Ari for his professionalism. He was very helpful, and respectful. Ari went above and beyond to help me and I appreciated his patience!
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December 2022 by Tony A.
I have never been so pissed off and upset the same time. This place has absolutely nothing but disrespectful people working here!!! the young lady that attempted help me turned into be the biggest smart a** in the world, her name tag says she's been here since 2021 but yet she's got no respect to their customers at all! I would definitely not recommend this place, if I could give less than one star, I would.
