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March 2024 by Kennedy Layne
Tried to place a print order online for over 2 hours, but kept getting an error message. I called the store to see if my order had gone through and they said it hadn't but if I emailed my graphics to them they could print it for me, no problem.I received an email response back saying it would be $102 + a $35 priority fee for my exact same order (50 standard postcards) that would have been $32.99 if there online platform was working?
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February 2024 by Top Flight
3 stars because it's close to my job. Always get overcharged tho. First time I was charged in two separate transactions which meant I had to pay two 2.50 transaction charges unnecessarily.Second time after printing about 30 copies of a document, the printer printed the last 3 copies on 11 by 17 paper making them unusable but was still charged for it.I am a teacher. This nickel and diming stuff is getting old.
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December 2023 by Jason Shotwell
Eric was amazing. This location was able to do a quick print turn around for posters. Will absolutely come back due to this amazing service.
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October 2023 by Erin Nenow
I use this FedEx office a lot for printing for my business. The staff is always helpful and happy to help. I appreciate their service
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October 2023 by Rachel
The staff here is great! I came in to get invites printed & cut and everyone was so easy to work with and super friendly. Eric got super busy running the show but stayed calm and friendly despite all the stuff going on with other orders & the printer breaking down. Dante took over when Eric got tied up fixing the printer & helping additional walk ins. When they couldn’t find an immediate fix to the printer situation, they helped me find another location who could do what I needed- and they did the leg work to make sure everything was sent over to that location and would be ready for me. Wow, I just can’t say enough great things about this FedEx location, the customer service, and how well they worked as a team and under pressure. Thanks so much!
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May 2023 by Sunny Wu
I came to this place for printing for 7 years. Because of inflation, the prices have been soaring !! Exactly same thing and same pages used to be cost few dollars($3 or so); now more than $20( plus FS surcharge, never had this fee before)…. It is not reasonable ??
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April 2023 by Allyson McKenzie
Eric was so helpful! The staff is always kind and greets those who walk in. Plus the wait to be helped is never too unreasonable. I recommend this FedEx location
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March 2023 by M L
Incredibly rude manager at this location. Counter employee was OK, but the manager on duty has zero customer service skills. By coming in to ship a package on two separate occasions we somehow managed to inconvenience him. We’ll be going over to the UPS store across the street from now on.
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February 2023 by Yaseer H.
Worst FedEx ever they are liars they should've mentioned there was a 2.50 surcharge for anything it's only 1 paper it would've been appreciated if they said to print it it's 2.50 extra it's cheaper to do it yourself but he didn't mention anything his name was Donte W. next time instead of taking money from people please mention every single option that's available in the store not all of us are millionaires
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February 2023 by Diane C.
I've used this location several times and it's been a pleasant experience. Whether I was shipping, receiving or returning, the staff were very pleasant, professional and helpful.
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February 2023 by C. Lee Varner
Worst service ever!! Went in looking for some assistance with getting my Drivers License faxed properly to a bank and got shrugged at and shown how to use self service which required purchasing a prepaid card or using my debit card. How did something so simple become so complicated? I walked across the street to UPS Store and they helped me copy my license so it would fax well and faxed the document for me and I paid cash. No struggling to do it on my own, no huffy attitude, no shugged shoulders and no pointing to the self service area. Thank you UPS Store.
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January 2023 by Lawrence Kopp
Rude staff! I brought in three packages to get shipped and the person behind the counter told me that I need to learn how to pack boxes right because I didn’t do it the way he wanted it done. He offered zero help or suggestions. Terrible customer service, zero people skills and no sales skills because he could have offered to sell me filler.
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December 2022 by F45 Training Bressi Ranch
I like coming here. They have lots of area to work and printing is reasonable compared to other places.
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November 2022 by Ryan Martinez
It’s 8am and this store is still closed with no one in sight. It’s 10/26/22 8:13. Several people are waiting outside . I have to deliver this before leaving for the airport at 9:15
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August 2022 by Toni DeCarlo (Nico Grandma)
Called them at 6:45 and no one answered the phone. Called back several times for about 10 mins and the last call they said they were closed. Posted hours that they were open until 7:00
