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February 2024 by Jimi M.
Made a purchase based on a tennis coach at Bayclub's advice. The online website is slow and unresponsive. It took me multiple tries to just submit the order, and process payment. Maybe the website works better on a computer than a mobile device. Secondly, I placed an order for items that shows as in stock and picked FedEx 2-day shipping. I placed the order 10 days ago, and when calling today, customer service couldn't tell me why it hadn't shipped yet. There has been no order status communication over the last ten days, and when calling them today, 10 days later they said "we'll check". I'm now waiting to see if they are actually going to ship what I ordered. The same rackets are slight more expensive on Amazon, but you know when you'll get your stuff.
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February 2024 by Dani Chew
I have three rackets from different brands and I am delighted with the delivery and quality of their products. Super memorable keep working like this
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November 2023 by Ed S
I ordered pickleballs from this company through Walmart+. The picture shown in its advertising is a sleeve of 3 Penn pickleballs. I received 3 loose Wilson balls and when I wrote to Do It Tennis, I was told this is how they are shipped. YOU CAN NOT BE SERIOUS! This is deceptive, bait and switch selling.
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October 2023 by Ed S.
I ordered pickleballs from this company through Walmart+. The picture shown in its advertising is a sleeve of 3 Penn pickleballs. I received 3 loose Wilson balls and when I wrote to Do It Tennis, I was told this is how they are shipped. YOU CAN NOT BE SERIOUS! This is deceptive, bait and switch selling. The excuse I received by email: Penn 40 Outdoor Pickleball Balls-USAPA Approved (3-Ball Sleeves), Yellow ...apologize that it did not meet your satisfaction. This is the only item sent this way.
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October 2023 by April B.
My order from Do It Tennis arrived very quickly and was much cheaper than everyone else. I highly recommend them.
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August 2023 by Daniel R.
Sent my wife to buy a luxilon natural gut strings. she purchased the strings and she had them string the racket with the natural gut on the mains and a cheaper poly string on the crosses. when she picked up the racket they gave her strings back, and when I looked at them later they had kept the natural gut for themselves and given back the cheap poly strings. that is extremely dishonest.
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August 2023 by Aloha Plumeria
I play tennis 5 times a week, and Do It Tennis is an awesome shop for all my tennis needs especially for racquet upgrades, stringing and accessories. The staff is knowledgeable, upbeat, friendly and always eager to help. They are led by expert management and leadership with great enthusiasm. Happy to support small business! Do It Tennis rocks!
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August 2023 by Tyler Reed
I ordered a tennis net kit. And it took over a month to finally get all the parts. Then they tried saying that the kit doesn't come with the missing parts anymore but clearly states on the link that it dose. Very frustrating experience so be ready.
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June 2023 by M U
Had some issues with my order for 3 weeks, but all resolved thx for Micah ext 1004
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May 2023 by Reihaneh Amini
Terrible online experience! Ordered last week and it was supposed to come by in tow days and they cancelled my order!
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May 2023 by Andrew S.
Had an issue where order racket ordered was not actually available. Took a while to get resolved but they made good on it and found me something, expedited shipping and sent some free stuff.
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May 2023 by Gbd M.
Very poor customer service. I placed an order online and one week later was told they made a mistake with their inventory and did not have it in stock. I asked for the order to be canceled and a refund issued. I then received an email that they had actually found what I ordered and were going to ship it. More than 2 weeks later I have not received. I have emailed customer service and they told me it is not their problem, they shipped the order with USPS and if it wasn't delivered it is not their fault. Will never again shop with Do It Tennis. They are disorganized and unhelpful.
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January 2023 by T.S. L
They never answer the phone or call me back! ??I ordered a tennis bag from DO IT TENNIS online on December 10, 2022, for My friend's Birthday present. And it was said, it will be delivered in 2 days by FedEx but it was delivered on December 16, 2022.Aw, My friend doesn't like the material and color of this new tennis bag. So, I was searching about how to return the item but could not find it online. So, I have been trying to call DO IT TENNIS and trying to get in contact with them so many times. And also I left voicemails and even sent an email too. But They never answered my phone calls and either call me back, yet.This is so ridiculous!Hope they answer my phone call or call me back ASAP.Because I don't want to waste my money and my time here. ??
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December 2022 by Diane Reynolds
Buyer beware. This company will lie over and over again. Trying to get confirmation order cancelled and credit card credited for charge since 11-29. Dec 5 lied again.
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October 2022 by Barbara Gordon
Excellent!! I highly recommend DO IT TENNIS....Easy purchase and fast shipping. I love my racquet! Thank you!!!
