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March 2024 by Thuy C.
This location is very well managed! It runs efficiently with how busy it is, the gentlemen working there are kind, knowledgeable, and helpful and do their best to get you in and out as quickly as possible.
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March 2024 by Micaela C.
Customer service was excellent. They found a nail in my tire and repaired it, saving me hundreds of dollars. They want to help you and not just make you buy tires if not needed. That is why they will continue to get my business. Thank you for the honesty.
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February 2024 by Matt F.
This is one of those reviews that talks about how a business handles itself when things don't go smoothly, which happens to everyone from time to time. I got new tires here a while ago, and when it came time to have the tires rotated, it was found that there was a cross threaded lug nut. Please don't hold that against discount tire, they have a lot of employees, do a lot of tires, and by the law of large numbers, every once in a while, stuff happens. Within maybe 5 minutes of me walking through the door and explaining that there was an issue, I had a written referral to a local mechanic to have the issue resolved. The repair cost me exactly zero dollars. Fast, friendly, and do business ethically. Couldn't ask for more!
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February 2024 by Matthew N.
I only buy tires from Discount Tire. This location is always very helpful and always install my tires really fast.
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February 2024 by Barbara Rowell
Came in late with an emergency. Tire on my rental car leaking air. They found a small nail. Quickly repaired free.
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February 2024 by Amir M. Fathi
I have been Discount tire's customer for more than ten years and I used to do tire rotation and balance for all of my vehicles every six months. I booked an appointment for tire balance and rotation at this store for the first time and for the first time ever they refused to perform the tire rotation and balance for me! At first, the guy tried to charge me for their free service by claiming he does not see the tire purchase in my account. After few minutes of pretending to search my account he went to inspect the car and surprisingly he said it is not recommended to perform tire rotation every six month so, no need to do that for you! I was like, okay then do the tire balance. The guy said it is not recommended unless your steering wheel is shaking very badly in your hand! Obviously this guy was trying to refuse performing the service by providing some nonsense excuses but I asked my final request to check one of the tires for leak. He surprised me again by saying "oh the leak is pretty normal for all tires so, you are good"! Seriously??? I am wondering if this is the new business model for Discount Tire in 2024 or if this guy was out of his mind????
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February 2024 by Amir M. F.
I have been Discount tire's customer for more than ten years and I used to do tire rotation and balance for all of my vehicles every six months. I booked an appointment for tire balance and rotation at this store for the first time and for the first time ever they refused to perform the tire rotation and balance for me! At first, the guy tried to charge me for their free service by claiming he does not see the tire purchase in my account. After few minutes of pretending to search my account he went to inspect the car and surprisingly he said it is not recommended to perform tire rotation every six month so, no need to do that for you! I was like, okay then do the tire balance. The guy said it is not recommended unless your steering wheel is shaking very badly in your hand! Obviously this guy was trying to refuse performing the service by providing some nonsense excuses but I asked my final request to check one of the tires for leak. He surprised me again by saying "oh the leak is pretty normal for all tires so, you are good"! I am wondering if this is the new business model for Discount Tire in 2024 or if this guy was out of his mind????
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February 2024 by Edward W.
They provided a great price and service for my truck tires. Having been a long term customer, they have never disappointed.
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January 2024 by Larry Castro
Good service, quick and reliable. They were careful and efficient. Best place for tires in San Marcos.
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January 2024 by Jon C Dixon
The staff at discount tire off of grand in San Marcos is amazing. Stop by to get air in a tire, without asking, they checked all of them and adjusted the tire pressure accordingly.
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January 2024 by Cervantes masonry Cervantes masonry
It was amazing quality of service 100%. They did the work super fast.
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January 2024 by David L.
I had a Costco purchased tire that was quickly going flat. I was out and about with my 5 year old granddaughter and needed HELP! Costco left me hanging for 2 hours with no commitment on when they would get to me. San Marcos Discount Tire removed a nail from the problematic tire and patched it free of charge in less than 45 minutes. I will be due for a new set of tires in about 6 months. I will not be heading back to Costco.
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January 2024 by M Imoto
I had bought 4 new tires less than a month ago and one of the tires exploded on the freeway. What should have been a manufacturer warranty repair. They charged me for labor mount and balance and a disposal fee. Unfortunate, I will never purchase tires from Discount again.
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January 2024 by Audrey Stetson
Always great service. Fast and efficient. Professional, yet friendly staff.
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January 2024 by Kevin Beckman
Discount Tire is newly refurbished and has an excellent and clean waiting room. My advisor Nick was very helpful and did not pressure me into anything. If you need a set of a spare tire, this is a great place to go in north county San Diego.
