CVS Pharmacy is a highly regarded business that offers a wide range of products and exceptional customer service. The staff takes the time to assist customers when needed, and they are knowledgeable and responsive. Customers appreciate the availability of FSA-eligible products and the ability to have their insurance coverage checked for COVID-19 tests. The pharmacy service in particular is praised for its amazing service, with staff members going above and beyond to address customer needs, such as providing feedback on alternative medication options. Customers also highlight the friendly, smart, and helpful nature of the staff, with one employee even intervening to prevent a customer from being scammed. Overall, CVS Pharmacy is consistently described as the best pharmacy experience by its satisfied customers.
I really like CVS as a pharmacy and as a company. The staff takes time to assist when assistance is needed, a wide range of products are available, and I really appreciate that I have never had my FSA card denied for any FSA-eligible product.
January 2023
Marianne at the pharmacy was very helpful. They were out of Covid test and she checked our insurance to see if we had some covered by insurance. We didn't even know that was an option. Thank you Marianne for going above and beyond!
December 2022
Best customer service ever Friendly, smart and helpful Sonia overheard me on the phone getting scammed at the gift card section and told me to hang up my phone. She explained the scam and saved me. This was 191 woodland parkway store.