CVS, a popular pharmacy and retail chain, has received mixed reviews from its customers. While some customers have praised the exceptional customer service and kindness of employees like Gabriela and Nathan Watts, others have reported slow service, difficulty finding help, and rude behavior from employees in the pharmacy and clinic services. The reviews highlight the store's strengths, such as the quick and efficient checkout stands, the calm and helpful demeanor of the gentlemen at the checkout, and the friendly employees who make finding items easy. However, the reviews also point out the store's weaknesses, such as the slow service at the registers, the difficulty in finding assistance on the floor, and the poor attitude and insensitivity of some employees in the pharmacy and clinic services. Overall, the reviews suggest that CVS provides a mixed experience for its customers, with some positive interactions balanced by negative experiences, particularly in the pharmacy and clinic services. The store's success seems to depend heavily on the individual employees and their level of customer service and sensitivity.
Gabriela at San Marcos CVS displays extraordinary patience and kindness to help my mom and I with a complicated purchase !!! Please give this employee a raise !!! This is what builds customer loyalty!!
October 2023
Thank you gentleman at the checkout stands. You were quick and efficient. You have excellent customer service skills!! And so calm. You give an air of, "No job too tall, no job too small" you've got this. Thanks again
September 2023
Thank you gentleman at the checkout stands. You were quick and efficient. You have excellent customer service skills!! And so calm. You give an air of, "No job too tall, no job too small" you've got this. Thanks again
