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July 2024 by Barbara Magie
Great place
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June 2024 by Nancy Labadie
Dr sent prescription to wrong CVS they immediately got it ready for me in minutes just amazing and always so friendly and caring
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June 2024 by Jennifer Jeffers
Lewis “the store manager” is completely unprofessional. Asked to speak to his boss, tells me to call customer service, then hangs up on me. Great customer service there buddy! ? Get it together CVS, hire people that actually care. And show the customer service paying customers deserve.
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September 2023 by Alycia Tuohy
The most horrible customer service I have experienced. I called to check status on my medication, after a week of my medication being in ‘process.’ The tech, Jessica I spoke to was rude both times I spoke with her. I called back a third time and spoke to someone different to inform them my doctors office was waiting on them for information, she spoke over me and was just as rude, would not let me speak. When I asked to speak to the manager, she claimed to be the manager, after telling me she wasn’t when I first started speaking to her. I am appalled by the customer service I have received today. This pharmacy literally treated me as a number, as if they are herding cattle.
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January 2023 by Yessenia A.
Marianne at the pharmacy was very helpful. They were out of Covid test and she checked our insurance to see if we had some covered by insurance. We didn't even know that was an option. Thank you Marianne for going above and beyond!
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January 2023 by Sherry G.
This is a rating specifically for the pharmacy . Amazing service . They actually care . I have had conversations with at least 4 different people on different occasions . All were on top of it . Mary Ann is of course amazing and responsive . I have a number of prescriptions where dosages change , new and existing . I do use the app as well but there are gaps and frankly if I am going to drive down there and I don't get the text confirmation for every prescription I will call and , get this , they pick up ! Confirm and then drive down there . I asked once if there was a better tasting powder and they gave me one and asked for feedback . This is the best CVS I have ever had . Frankly , the best pharmacy . I hesitate to tell everyone especially because the one at 318 w El norte is soooo bad and I am afraid everyone will go to this one .
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December 2022 by George L.
Best customer service everFriendly, smart and helpful Sonia overheard me on the phone getting scammed at the gift card section and told me to hang up my phone.She explained the scam and saved me.This was 191 woodland parkway store.
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November 2022 by Charles Feland
Grateful place managers don't care on making the place filled up products. The pharmacy is the best great people that try hard everyday.
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July 2022 by Cydney Litt
Katie was amazing and super sweet. Helped me get my photo order done promptly. Thanks so much!
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July 2022 by L Zager
David is a new employee as we go there all the time and he is super helpful and nice. We love him.
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May 2022 by Mary W.
This pharmacy is terrible. They get my prescriptions mixed up, except the 2 that are quite expensive. Their phone message continually asks about Covid tests and vaccinations for various maladies without transferring you easily.To be honest, I have second thoughts about baring my skin for a needle there. It's doesn't look very clean and, as much as I'd like to do business with them, I'm considering another pharmacy.
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March 2022 by Karlie P.
Store manager Luis is a complete a******* Couldn't get a barcode to scan and just made me leave. Was condescending and rude the whole experience and then when I asked to change registers to try he told me to leave.
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January 2022 by Cynthia Kirwan
This is the BEST CVS Pharmacy ! Evelyn in the pharmacy treats ever patient with great professionalism and care. She never puts you on a long hold , always ready and willing to help. I drive an extra 15 miles just to get my prescriptions from her. My doctors office can't say enough positive things about Evelyn . She is so good that they are recommending her location because they know they will receive great patient care. Thank you Evelyn for being so awesome!
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January 2022 by L Metzger
David is a new employee as we go there all the time and he is super helpful and nice. We love him.
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January 2022 by S A.
When I had my covid vaccine, I asked the technician administering it, to please aspirate; her name is Evelyn K. First she asked me "what is that?" I explained how to do it, and she said she doesn't usually do that, but she would do it for me. (I already knew it was not usually performed with IM injections, but I had done extensive research about the covid vaccine, in regard to blood clots and risks associated with injections without aspiration, so I wanted it done). The technician (who's tag read "pharmacy manager"), gave the injection and then aspirated AFTER she gave it. Yes, literally AT THE END, AFTER INJECTING ALL OF THE MATERIAL. I am still in disbelief. Please please please... if there is any take away from this, I would like for staff to be trained to aspirate for injections that have a small risk of forming blood clots. Other countries are aspirating, and when a patient asks for it as a precaution, then it should be performed.
