Costco Tire Center is known for providing reliable tire services and excellent customer care. Customers often visit for tire repairs, such as fixing leaks or replacing tires when necessary. While service times can take a couple of hours due to the busy nature of the location, the staff consistently deliver great customer service, taking the time to explain procedures and ensure customer satisfaction. Notably, employees like Chuck and the young men who handle vehicle repairs are praised for their professionalism, courtesy, and willingness to go above expectations, even when faced with being short-staffed or busy. Their helpful attitude and dedication leave customers feeling appreciated. The location's hours are convenient, allowing early morning visits for gas at the best prices, avoiding long lines and saving time and money. Customers appreciate the ability to stop by during quiet hours, especially for essentials like gas. However, some reviews indicate that the store can sometimes be disorganized, with issues such as frequent mix-ups with orders, insufficient staff to assist customers, and a lack of wireless scanning for larger items at checkout. These frustrations highlight the need for better organization and workflow. Despite occasional operational challenges, many customers value the friendly and attentive employees who are willing to help with unexpected issues, like locating a lost vehicle. Overall, Costco Tire Center is appreciated for its dependable tire services, affordable gas prices, and staff commitment to customer needs, making it a trusted choice for members.
I've gone here a few times for tire issues and they always repair the leak or recommend a new tire if needed. It usually takes a couple of hours since they are always busy, but great customer service.
June 2025
This place is hectic. But it seems all Costco tire shops are like that. Keep an eye on the techs to make sure they do all you need them to do. They're always rushing through the work so they miss things. I had a flat tire which they fixed but did not inflate it properly. I got home and it was at 20 PSI with the TMPS light... read full comment
November 2024
I had some issues, but Chuck there went out of his way to give me great customer service. He took the time to explain everything. Thank you.
