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August 2023 by Christopher Anderson
I went to this store and was educated by Ray about mattresses materials.. I was instantly impressed by Ray’s knowledge. After purchasing my mattress from Ray and this store, I’ve slept like never before.. so comfortable.. I recommend this store to anyone who needs a mattress..
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August 2023 by J Price
Just had my first night of sleep on my new mattress & I LOVE IT! Ray was very helpful & provided a lot of education about the industry that I wasn’t aware of; I felt my purchase was an informed one & a great investment. The whole process of buying through delivery was very smooth. Every mattress is made to order & ours was delivered 8 days after our purchase. Would highly recommend - great product & even better customer support! Thank you Ray!
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August 2023 by Joe Garcia
Today we purchased a new mattress from the Comfort-Pedi Mattress company. Initially, we had only planned to do some comparison shopping to include Costco. Upon entering this store we were welcomed by VP Sales representative Ray Elmashaly. His genuine friendly demeanor made it easy to converse with him and consequently we were able to discuss our needs and expectations with regards to purchasing a mattress. Additionally, his knowledge and expertise with the various mattresses they sold was impressive and very informative. If your looking for a quality mattress at a reasonable price as well as a stress free enjoyable shopping experience check this place out. Highly recommended! ?
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August 2023 by Oscar Hernandez
Ray was super helpful. Really knowledgeable and friendly (really interesting lesson on the history of memory foam). We're loving our new mattress, and
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June 2023 by Dennis B.
Ray was very helpful in explaining how to judge quality of mattresses after visiting several other stores.Thank you
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June 2023 by A D
I have been using Comfort-Pedic mattress for years and all of my friends are shopping here too (after they tried mine).They have the best quality of mattress with good price. Firm, organic cotton, never brings you back pain. I can never find the same quality else where. Delivery is super fast and on time. Don't look further, this is the place for your best dream!
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April 2023 by Vero Z.
I had went to purchase 3 twin size mattresses. Ray was so informative. He gave me so much information to know. Thankful for Ray taking his time to inform me of things i never knew about mattresses. I purchased 3 twin size mattresses and box springs. I had it delivered within the week. Very well impressed with the delivery service as well. My kids love their new mattress. Will definitely be back in the future. I highly recommend this place for your 1st stop for a mattress
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March 2023 by Janelle C
Funny enough we stopped here by accident the first time, but decided to come back because of the excellent service by Ray and of course, they have the best product around. We can confidently walk away knowing we got a really good price for a mattress of great quality. Thanks Ray!
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February 2023 by Jose M.
We made a fifth stop at Comfort Pedic Mattress Factory San Marcos, California on a full day mattress hunting! Ray E. met us at the door with a what can I help you with today? Asked what exactly the purpose of our mattress hunt and what kind of use would it be getting! Based on our answers he proceeded to inform us of what kind of things we should be looking for while on our mattress search. Ray showed us some floor displays all while explaining how they are made and structured for comfortable long lasting use. Ray was cordial and informative and we narrowed our search down to a select few. Asked about delivery, financing and time we could expect to have it in our home, for which he answered every question! We said we needed to discuss it with each other and ran a few more errands discussing the quality and service at Comfort Pedic and returned after our errands. Again we were met at the door by Ray. Saying our purchase would be at this store because they offered everything we asked for. Ray showed us a few more choices that he thought might interest us and he called to see if the mattress could be made in the time frame we were trying to accomplish and within 4 days we would have our custom made mattress exactly the way we wanted and even arranged a temp mattress to meet our out of town family needs while waiting for our new mattress! While at the store another prior customer stopped by the store to mention how happy she was with her mattress purchase and it happed to be the very mattress we were purchasing! Ray was exceptional above and beyond and an asset to you company! Kind, considerate and accommodating! Thank you Ray we will stop by to tell you how well we sleep on our Cinderella!
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February 2023 by Janelle C.
We're glad we stopped into this place and met Ray. He shared his extensive knowledge of mattresses with us and helped us find the perfect one! We are so excited for it to be delivered. Definitely recommend checking out this store on furniture row before you make any mattress purchase.
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November 2022 by Emilie Morales
First time purchasing a mattress, had an amazing customer service. Explained everything to detailed, all questions were answered. Mattresses are high quality with a reasonable price! Amazing place to purchase mattresses.
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October 2022 by Joe Sheridan
I had a good experience with these guys. Purchased an expensive mattress from them back in 2011. Recently, the mattress was feeling softer than in the past and there was some sagging in the areas where we sleep.I called Comfort-Pedic and spoke with Mina. He was very helpful and offered to replace the top quilted panel and the foam supporting layer. With pick-up and delivery and a loaner mattress, the cost was $750. So I pretty much got a new bed that should last another 10 years or more. Would definitely purchase from them again.
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October 2022 by Jon Leese
A couple of years ago I bought a mattress from Ray at Comfortpedic . I had four other mattress prior to purchasing from Ray, none were firm enough after six months or a year. I have just purchased a second mattress for our guest bed room. The mattress I purchased earlier is still very firm and great for my bad back. Ray you are the greatest. Thank you!
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September 2022 by Lily B.
Structural back issues that have developed over the past half dozen years of my life have robbed me of good sleep. No sleep? No healing. So: time for a new bed. I first met Ray at Comfort Pedic many years ago when I was shopping for a mattress for my daughter. I was AMAZED at how much this man knew about beds! Construction, materials, why shopping by price was not a smart move (and he could SHOW you and explain to you the solid reasons!) ~ so there was no place else I would even think to go for this significantly important purchase. And Ray did not let me down. He led me through various options -- explained the benefits of one choice over the other -- and helped me recognize where I would gain the greatest VALUE for my money, but with no pressure and with complete respect for my budgetary constraints. So did I buy a cheap bed? Nope. But I know beyond shadow of doubt that Ray led me to a decision I will not regret. Every aspect of my purchase, from the custom design of my bed (i.e. what type of material on the top, what firmness of mattress, etc. all special ordered -- not just pulled from stock sitting in a warehouse) to the arrangement for special interest-free financing if paid off within a particular time frame -- was clearly explained. Bottom line: I have total and complete confidence in the integrity of Ray, the man who IS Comfort Pedic! He will LISTEN to what you need and won't pressure or oversell you -- because he truly wants you to be happy with your purchase. I've referred many of my friends to Comfort Pedic ~ and those who have done business with Ray have all be pleased and satisfied with both their purchase and the transaction.
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September 2022 by Karen Bodenhorn
Do not buy from Comfort Pedic Mattress Company. This company’s marketing in the San Marcos, CA salesroom is misleading. The VP of Sales promises excellent customer service and a 20-year warranty. This is misleading since when the quality of the mattress does not meet expectations, the customer must PAY the cost of shipping the mattress back to the manufacturer as well as the costs of the materials if needed to repair the mattress. There is no exchange or refund—only the request for additional money. In short, the company has no interest in ensuring customer satisfaction; there is no protection for the consumer. Our expensive mattress sags after 3 months and the support boxes squeak. In addition, both telephonic and written communication with the company’s President are unhelpful and unprofessional.
