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December 2023 by Robert Shinskie
I'm pleased to share a 5-star review for Caliber Collision of San Marcos. Their service was truly excellent; the staff was not only polite but also thorough in explaining the entire process. Regular updates on repairs made the experience seamless. The work on my vehicle was exceptional, leaving no trace of its previous accident. Highly recommend their top-notch service.
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December 2023 by Brandon Zapata
I was recently in a car accident and had my vehicle taken to caliber collision they kept me up to date on everything and let me know the next steps for my vehicle. Everyone was very friendly and polite especially Brie when i needed to get things out of my vehicle or needed an update about my vehicle.
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December 2023 by Faith Masica
Alexa helped me and she made my experience so great. She was very professional, funny, and knew her stuff!! If you go here, ask for Alexa, she’s great!
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November 2023 by Gabe F
I’m going to keep it short and simple. They did a good job with the paint repair , but did some unnecessary repairs ultimately making everything cost so much more. Also couldn’t put my bumper back in to place properly so there’s a gap between my front fender and bumper, but i’m not gonna bother bringing it back in I can do that myself.Service: Painting
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September 2023 by castro c
3 weeks to get it back the first time only to find my rims weren't matching and my spare was used for, I have no idea what. Dropped off my vehicle to get the rims fixed and small paint correction. It took 9 days. They paid for the rental, but I paid almost 300 for the protection for 9 days. They fixed the issues and issues I had afterwards, but left my car looking streaky on what they tried to buff out. Looks like im going to have to go buff those out somewhere myself. I'd rather not go back for more ha, but overall it wasnt a pleasant experience whatsoever.......
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August 2023 by Evelyn Orlando
Over the years I have used Caliber a lot, particularly the one on Grand Ave in San Marcos. Their customer service is amazing. They helped me pick up my rental and even took it back for me. Had my car done earlier than they said and communicated updates every day and sometimes more than once. LOVE them!!
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August 2023 by John L
Awesome experience at Caliber Collision San Marcos. Michael told me what to expect and kept me informed about the progress on my car every day. Great communication with me and my insurance company as well. The techs did a fantastic job and the car looks as good as new. Quick turnaround and they even finished a day faster than they predicted. Highly recommend!
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August 2023 by Lori Gorzynski
I highly recommend Caliber Collision in San Marcos. From the moment I brought my vehicle in to get repaired to when I picked it up I experienced great customer care. Alberto, who repaired my Mazda 3 kept me constantly kept me informed. He completed job three days early. The parts replace were Mazda parts. I am very satisfied with work. I recommend Caliber Collision 100%.Services: Painting
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July 2023 by Lindsey M.
I couldn’t be happier with the quality of service. The ladies at the front desk were pleasant, patient, and helpful. The technician texted me updates every other day and even finished the repairs a day early. They even washed and detailed my car! I never expected that, it looked much better than when I brought it in. And luckily for me I didn’t have to pay a dime because I was rear ended and 100% covered. Caliber Collision made it all worth while and I’m so grateful for all of their hard work.
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July 2023 by Paul Kendrick
Great service. The front desk attendant, Bre, was very helpful. She removed the pain from my debt free of charge. She was very professional and knowledgeable. I returned to get my repairs done as well.
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June 2023 by Guillermo Melendez
Caliber Collision team are one of the best if not tje best team I've worked with. From the beginning up to the completion of the work they were absolutely professional. Happy to doing business with them. Highly recommended.
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June 2023 by Maggie Strasser
Alberto kept me informed at every step of my vehicle repair after a collision, plus repairs were completed a few days earlier than expected.Services: Steering & suspension repair
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June 2023 by Andrea Escalante
My car was hit in a accident ( not my fault)- and I was relieved when I got to Calibur Collision where Phillip was there to help, direct and make my situation a breeze. His knowledge and friendly approach was appreciated and made my whole ordeal smooth. Ruby also helped and she was kind understanding and always smiling. Thank u for helping in my time of need.Service: Painting
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June 2023 by Jay Sotelo
Took my car in to get the front bumper and some cosmetic issues fixed on my car and Mike and his team did a great job. Thank you all!Service: Body & Trim
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May 2023 by Richard Holladay
Brought my car in after being hit by an 18-wheeler and found their work to be excellent. My Service Adviser, Phillip Maurice is an excellent communicator and provided me with daily updates during the entire process. His ability to stay on top of his team along with his attention to detail, and personal concern for me was truly outstanding. Even more important: he was able to get my car done weeks before the initial estimate. I am so glad that I brought my car here! They turned what I feared could have been a dreadful experience to a wonderful, and totally professional one!Thanks guys!Services: Painting