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April 2024 by Sharlene Hower
Ordered sofa and love seat and new rug. Patty helped us and it looks great.
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April 2024 by Bill J
Buying our new furniture (couch sectional, ottoman and accent chair) from Bassett in San Marcos was a great experience. We worked with both Jewels and Donna on three different days as my wife and I continued to refine exactly what we wanted. Throughout this process they were extremely patient with us as we switched from one couch type to another, one fabric to another.The delivery of our furniture was good, too. The delivery guy called me about 45 minutes before my delivery window to make sure it was ok to arrive a little early. The delivery guys were very professional and put down protective pads on the door threshold.
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March 2024 by A. K.
Sales representatives were very patient and helpful when we purchased our sectional, rug and table. They came out to see our home and the space for the furniture. So happy with our upgraded family room style!
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March 2024 by Stephanie Graves
Excellent customer service, great quality pieces and Patty had all the patience in the world for me. Thank you Bassett for making this experience such a fun and pleasant one!
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March 2024 by emily schuster
Bought bedroom furniture after having my previous set for 24 years. It was pretty emotional given the fact that it will most likely be my last so I wanted to make sure it was something I would love for years to come, but also be able to hand down to my Daughter one day. I know the quality will stand the test of time and can't wait to receive it and decorate my bedroom around it. I just wanted to give a shout out to Marilyn and Tiffany for being so helpful, knowledgeable and patient with me. They were a pleasure to work with.
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March 2024 by Hannah Hunt
My husband and I had such a wonderful experience at Bassett. Donna was so patient, knowledgeable, and experienced. We went to several other furniture stores and Bassett was far superior. We have purchased a beautiful sectional sofa and will be coming back to Bassett for future furniture needs. Recommend 100%.
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March 2024 by mary cline
I recently down sized and wanted all new furniture. I had used Bassett in the past and was very happy , so once again I went to Bassett for my furniture needs. The staff was wonderful in heping decorate and making sure everything would fit in my smaller home. My furniture looks fantastic and fits perfectly in my new home. The delivery people were very prompt and courteous. I'm extremely happy and highly recommend Bassett.Mary Cline
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February 2024 by Jeri Suzuki
I am a long time customer of Bassett because they provide quality products, design services, and stand behind their products. I had an issue with one of their drawer sets and they picked it up and ended up sending another line of drawers. Their customer service was very responsive too. The designer, Donna, at the San Marcos, CA is very knowledgeable of their products and recommended what was best for me as a customer. I appreciate her services and will continue to purchase future products at Bassett.
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February 2024 by sharon Paulen
The delivery gentleman were polite and were prompt
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February 2024 by Karen Van Riper
We recently purchased a wood dining room table with a leaf and six chairs at Bassett Furniture. It took about six weeks to receive our order. Our sales person/design coordinator, Patty, was very helpful. We liked that she was easy-going and not at all pushy. The delivery team was great as well. They expertly assembled the table and were very careful of our home and new furniture. We did find one flaw in the leaf. Because of the distinct pattern, Bassett wanted to replace the entire table top and leaf. It took a few more weeks to get the new table top, but we are extremely pleased with our Bassett dining room table and chairs set.
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February 2024 by Isabel Kuver
Just bought a beautiful leather recliner at Bassett in San Marcos at a fantastic price! The quality is amazing and the sales lady Patty was so helpful! Bassett has amazing quality and to find such a beautiful chair at such an great price made my day!!
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February 2024 by Patricia Spacciapolli
Ordered beautiful dining table. Patricia in sales was helpful. Delivery was on time, polite and professional.
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February 2024 by Wayne Hamburger
Patti was very friendly and extremely helpful. We were able to find a perfect coffee table to go with our new couches.
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February 2024 by Tony Hughes
Great experience from start to finish. Extremely friendly and professional employees (Kathryn?) and we would recommend anyone looking for new furniture to visit Bassett in San Marcos!
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January 2024 by Issabella Moreno
Kathryn was extremely helpful, accommodating, and kind. We will definitely return for further business.
