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May 2024 by Rachel Lugo
Customer service/trainee A exceptional.
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February 2024 by Roxanne Kotzman
Don't buy from this company. They don't care about their customers. They want to charge $12 to return an item that cost $14.95. It does not say that anywhere on the website, until you try to return. Shame on you.
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January 2024 by Scott
The parking stinks, why bother going and paying ridiculous prices for parking to buy kitchen stuff. Bed Bath & Beyond was a better option until they closed that beautiful store. Going downtown is just not worth it, so driving to Santa Maria with more stores and free parking is just better period. Also Fordans that used to be across the street is gone which used to be a great store closed and now there's this ridiculous restaurant there. The old charm of the downtown is gone, it's horrible now
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October 2023 by Trudy Jarratt
We tried to shop at your SLO store yesterday to buy several items seen on the web! No parking close by! Finally found a 30 minute spot a block or so away. $4/hour for parking to buy at your store! Almost left then, but To top it off, the meter did not work. The three of us drove away and bought our items on line from another store! UR better off moving out of downtown SLO.
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May 2023 by Ryan Morgan R.
My fiancé and I were shopping around and decided to check the store out knowing it's an expensive store and we don't shop here often. The employees were amazing that where making pizza at the moment and gave us slices and it was amazing!! They were also demoing their coffee machines and we got an espresso and it was super good!!! We decided to buy some of these nice bee plates and dishes and then we were offered more pizza while checking out! We will be going back tomorrow lol seriously though great experience
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March 2023 by Linda Ray
Store was outstanding! Products were well displayedand sales personnel where very helpfull especially Leanne. We will be back!
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October 2022 by Jeannie H.
Absolutely the worst customer service I ever have experienced! Rude, very misinformed on there services, and make the customer at fault. Talked to 7 different customer service representatives and only one person named Monica was nice and polite.I do not recommend this company and any stores affiliated with them. I was a customer and account holder since 1992. so many other companies like crate and bar or Sur la tab to switch my business too!no stars for me! ( in order to post this I had to select a star)
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September 2022 by Karen R.
What a pleasure to have had associate Mary Pat handle an exchange. Brutal to say the least frommy local William Sonoma at South Coast Costa Mesa. Thank you again for your kindness it does go along way !
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August 2022 by Shelly Dalton
I would give 10 stars if I could ❤
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August 2022 by Virginia Rodgers
This is my first stop when looking for anything related to food prep or presentation. Love this store.
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July 2022 by Hunny Bee
Most people go into WM to windowshop, "looky loos" or just to be seen there. I go in there to BUY. I love their inventory and the staff is always helpful. Need to stop by again.
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February 2022 by Steven Long
Very friendly staff and great selection
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February 2022 by Felina Fenderson
Nice fancy and clean store
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January 2022 by Neil Thomas
Very helpful staff, found a broiler pan for our kitchen
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January 2022 by Zahrah K.
Great products but horrible customer service. I was visiting San Luis Obispo for the first time and decided to visit Williams-Sonoma since I needed to purchase a couple of pans that I needed. An employee was assisting me but she spoke to me in a very belittling, condescending tone as if I was a child who lacked any knowledge about their products. I was very close to buying a set of pans, but her in-genuine attitude and demeanor drove me away from the store empty-handed. I will be looking to purchase a set of pans from another store that doesn't have patronizing employees.
