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February 2024 by Ana Esquivel
Jacob was very kind and professional when drawing my blood. It was almost painless. Thank you Jacob!
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January 2024 by Kathryn Washington
Prompt service. Always polite and effective
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November 2023 by Jennifer Valente
I had an excellent experience at WestPac Labs, where the staff demonstrated professionalism and a remarkable ability to put me at ease. As someone who tends to feel uneasy during blood draws, their comforting approach made all the difference. Despite my initial flustered state due to running late and forgetting my paperwork at home, the staff went above and beyond. They efficiently accessed the necessary information and swiftly attended to my needs, ensuring a seamless and quick visit.
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November 2023 by Dale Masten
The staff at each location are friendly, but WestPac Labs is a poorly run company. On the whole, they are inefficient, slow and and unreliable. Further, their customer service line is unhelpful in correcting their below average business practices. Avoid using this company, if possible.
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November 2023 by Angela Viles
We just had a very good visit With Jacob. The staff are very nice and helpful. there was no wait at all.
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November 2023 by Randy Schuldt
Pleasant and professional. Easy parking. I was seen imediatly.
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September 2023 by Kymberly Sulamo
For having to have blood drawn , I honestly had a good time . So much faster than I thought and my tech was amazing ! So sweet , listen to me about my baby vagina, poor her. 1 quick poke and outta there . Loved her office , she decorated herself and its very calming. She obviously put a lot of thought and care into it. So comforting just like her ❤️
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September 2023 by Ronald Garcia
I liked being able to make an appointment online. I would have liked it better if the lab would have been ready for me when I showed up on time for my appointment. Fortunately I had time to wait for them to finally call me in later for my lab draw. The lab tech missed my vein on the 1st try & had to draw my blood from my other arm on her 2nd try.
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July 2023 by Nick Forselles
Smoothest lab that I've ever visited. Was in and out in less than 20 minutes of arriving. Very kind techs and the waiting lobby is nice and open, not congested like most places. Will definitely be going here for all lab/test needs in the future.
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June 2023 by Andrea Latham
Easy check in, no waiting, Leslie was wonderful to both my husband and I. Leslie Thank you for being awesome!
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April 2023 by Sunny H.
The place is easy to find, staff are very helpful . Doesn't take long at all.I have been going thru West Pac LabsFor over 10yrs. & intend on till I drop. My go to Lab.
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March 2023 by Judy
My bloodwork was out of the ordinary. The phlebotomist double checked every step with the manager to be certain it all was done correctly. FedEx tracking confirms both sample were shipped as required today. Thank you for a job well done with friendliness and professionalism!
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February 2023 by Crystal T.
Every time I have come into this San Luis lab location, there has been long wait times, and nobody at the front desk to help assist the elderly and others with issues. I came in for results and waited 1hr. This company needs more phlebotomists and a receptionist. It makes everyone feel it's about money and greed when they can not provide costumers with the basics.
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February 2023 by April Robbins
No one is helpful, just sit in the chair forever, appointments don't matter. Been here 30 minutes and asked four people to confirm my appointment and not one will help.
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January 2023 by T & J
Walked in today and was quickly and efficiently cared for by LeToya. Such a professional and friendly person! Completely pain free blood draw with 4 sample tubes drawn. Please give LeToya a raise and a promotion! AAA+++!!!!
