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October 2023 by Vasquez Clinical Services
The staff was very friendly and helpful. Excellent service and easy check in and out services (first time checking out electronically and it was a breeze). Thank you! I highly recommend this site.
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October 2022 by Guinevere Simko
Extremely rude in the phone. Then she had the nerve to hang up on me!
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February 2022 by Ted Fletcher
An average uhaul experience
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March 2020 by Amy V.
Be warned, they close 12-1pm, though it's not on their website, and they don't inform you of this when you reserve. We arrived at 12:45pm, and we were refused service, though the front door was wide open.
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July 2019 by CiCiallOver.veg I.
Sam, Melissa and Stan are awesome. Have been going to them since 2014 and will choose them over any other SLO storage for their tranquil attitude and customer service. They called me the day a storage unit size I'd asked for was available, asking if I was interested as they are first-come, first-serve. Happily work with you and your plans. Whether it's to upgrade the size of a unit or (finally!) downgrade once you empty the unit to a smaller size. Family vibe, and takes care of our residents. The 7a-7p hours of operation ensure a sense of safety and knowing they're always available if you have questions or want to transfer to other available units. I recommend them to my college friends looking to store belongings over the summer, and my longer term friends who desire a clean, tranquil facility to store their hiking, golf, and boating gear. They have incentivizing end-of-the-month pro-rates I've taken them up on, and am always happy to wave as I punch in my code when I drive up to the gate.
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January 2019 by Abe Garza
Have rented UHaul trucks from this location three times over the past 10 years. Always had a positive experience although lines can get hectic for pickup time on Saturday mornings.
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July 2018 by Douglas A. Christopher
Called and asked for a truck. Guy could
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April 2017 by Garrett
Staff couldn't consider policy options for one way trips. Poor communication skills. Acted like I'm supposed to know more about how they operate their business.
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October 2016 by Cindy M.
The best! We had to get two U-Boxes literally an hour before closing and Brian, the manager was more than accommodating. He did all the paperwork in a timely manner, he recommended a someone to unload our U-Haul truck and load the U-Boxes (Gabriel was absolutely fantastic! He dropped everything to come to our aid). Brian even returned our truck to Eric's Equipment Rental the next day! Now, let's hope our boxes make it to their destination!
