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10AM - 7PM
737 Higuera St, San Luis Obispo
Shoe Stores
“I haven’t written one of these in a decade, but after my shopping experience at Ambiance yesterday, I feel impelled to shout out Cat and Caleigh for their amazing customer service. They made me feel so comfortable in the store and went above and beyond to pick pieces that would flatter my body type and look. I ended up purchasing amazing new denim I never would have selected on my own thanks to their help and enthusiasm. It’s a rare thing to find a store packed with so many beautiful pieces AND employees that seem to genuinely love their job- can’t say enough great things about those two! Thank you!”
“I love this company, so happy they have one here in SAN LUIS OBISPO since they closed they one in SF where I just moved from. I had a pair of Great New Balance Shoes that I returned after a week or so since the stitching was coming apart. Great shoes, never had this issue before. They took them back no problem and mailed me a replacement pair Super Fast!! The salesperson was very helpful, just an absolute dear…☺️”
“Staff was friendly and helpful. I wanted to buy a pair of Birkenstocks for my birthday but needed to try on for size. I traveled about an hour to get there. I tried on one shoe for sizing and purchased. I got charged a fee for using my debit card. That was weird, especially after spending over 160.00. I got home and put them on to wear and they didn't feel right. One was stretched out more. I figured it was probably a display at one point. So i had to drive all the way back to exchange. It was easy and fast but just an inconvenience.”
“Fine menswear with exceptional service. The sales team in SLO are very helpful. I've managed to find several brands of high-quality for my male relatives. They're very happy and impressed with my gifts.”
“Loved my shopping experience at the SLO Anthro! Rebecca was amazingly thorough, knowledgeable, and full of positive energy in my search for the perfect pair of jeans. She knows her inventory! Made a typically frustrating process a total delight. Found exactly what I wanted and more! Best styling help ever!”
“I bought a pair of shoes and I thought they would fit but they were just too tight, sent them back, free shipping both ways, and got a full. I will definitely buy from them again.”
“Swung by to make an exchange and to pick up a pair of shoes for my kid and encountered fantastic customer service (Jacob). He was so nice and helpful. Plenty of great inventory too.”
“My nephew and myself, attend the shoe palace every month, the men and woman that are working are very helpful, and to it that what we are looking for in color, style, Etc is available, and I love what you have in stock, thank you management and employee's. See you soon.”
“Great experience!! I needed a few holes added to my YSL camera bag and they did such an amazing job. My bag looks as if I bought it like that and you cant even tell holes were added. Very professional staff who know what they are doing. But overall they were so kind and helpful. 10/10 recommend!”
“Tim was very helpful, friendly and informative while helping me learn about what boots would look good, we’re comfortable and reasonable! He is someone who knows what he sells!”
“I want to acknowledge both Erik Kvernplassen and Monica Vang for excellent customer service. My niece and I purchased several items last week at the SLO store and the two different cashiers left the security tags on them. I filled out the customer survey and made note of the mistake. In less than 24 hours, Erik contacted me and made arrangements to have someone come to my house to remove the tags. Monica drove from the SLO store to my house in north county so I wouldn't have to make a trip back to the store.
The SLO Nordstrom Rack maybe small, but the customer service is outstanding!”
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“This is the #1 place we go to buy all our shoes. They KNOW their inventory and take the time to help you choose the shoes you need. Best customer service & selection. Skip the big box stores and go here. You will be SO happy you did. They carry the big names as well as socks and inserts. Seriously, the BEST!”