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April 2024 by Jonathan
Here's what you need to know: Super convenient location, right off the highway. Lots of pumps. Good selection of snacks and drinks.
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December 2023 by WH K.
It seems they hate Asian because they provided a wrong code for the restroom, but a white person was able to use the right code. Recommend avoiding this Shell gas station.
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December 2023 by Pascal Lachance
Breathtaking... gorgeous , calm ...A solid 10 ???
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July 2023 by Kristin J.
Stopped here before checking in to the Madonna in and stopped again before getting on the road to head home. Both times the customer service was great. The bathrooms, outside to the left (need a code), were clean and did not smell. Plenty of options to choose from in the store. Gas was reasonably priced.
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July 2023 by Joe
Thankful
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March 2023 by Jeffrey H.
Expensive gas. No working rest rooms. I expect more from the only gas station at an exit.
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January 2023 by Caitlin Wilkerson
Joe is a pretty stellar employee.
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December 2022 by Dan Noland
Joe is out here in the rain this morning filling my propane tanks. He doesn’t have to but he’s out here because he really cares about customer service. This team is always friendly and helpful. Bring them your business.
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November 2022 by Nick
This is my first time ever writing a poor review about this location, due to a staff member that works there (older gentleman with an attitude). I've reached out several times in attempts to inform the manager, but I feel like it's the same employee taking in phone calls and so nothing is ever resolved. Hopefully by now the strore manager will take serious action and address this situation. This employee I'm referring to had a bad reputation and not very friendly towards most customers and unfortunately I happened to experience it first hand. My first encounter goes way back months ago when I came in for a propane refill. I approached the older gentleman who was smoking outside and asked politely for a refill, he then told me he'll do it for a beer in exchange which is an unusual response for me at that time, but I payed no attention and played it off. When he finally came to the filling station he then threw the keys at me and said "Here hold this" in a rude tone of voice. Months go by and he is still currently working as an acting manager accordingly to some of the staff there. Today I sent one of my coworkers to go in since I didn't want to deal with the same employee. My coworker then told me that we have to wait 20 minutes for a refill and when I went inside I noticed there was two of them in there and luckily the younger employee was willing to help us out. Just the inconvenience that this guy is causing and unprofessionalism is to the extreme. I don't think this place is safe for anyone due to his lack to communicate in a civil manner. Again I hope the store manager or corperate deals with this issue. Thank you and God bless.Location: 204 Madonna Rd, San Luis Obispo, CA 93405
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October 2022 by Jim H.
Filling propane tanks is kind of a thankless task. Thanks to Austin for doing it competently and with a pleasant outlook.
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July 2022 by Mauricio Becerra
No restrooms, 12-27-21 12:30pm
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April 2022 by Ashley Evans
HORRIBLE SERVICE. Do Not Stop here. Prepaid $100 inside for gas. Got outside to pump it and the pump wouldn’t work as I went to go back inside there was a sign on the door of “back in 10 minutes “ and no employees around to help anyone. There were multiple customers around looking for someone and no one to be found. After waiting for 15 minutes an employee finally showed up to help. I would not even give this store 1 star. HORRIBLE !!!
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February 2022 by Lindsey A.
Never thought I'd write a review for a gas station. On our way to the beach for a family day we stopped in for a snack and gas. The young Indian guy at the counter was on his phone the moment we walked in. He was rude and tried to start a fight with my husband when he asked for the restroom key. My husband was being happy a cheerful and the guys at the counter told him to calm down and asked if we had a problem. We left but yo avoid conflict but I am CVL own away by how we were treated. Learn customer service skills and put your phone away while working!
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February 2022 by C Arias
Thank you so much to the cashier working right now!!! I only had a few bucks in change and you helped out by putting a few more bucks into my gas tank and believe it or not, I was on my way out to work! You sir and your act of kindness are one very many reasons I still have hope and faith in humanity. Because it is those who don't care what a person's story is, but are still kind enough to lend a helping hand to a complete stranger whom you didn't exchange more than just a few words with. Thank you again because you have no idea how much you helped me out today!
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February 2022 by Gloria DeFelix
Excellent Car Wash!