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September 2024 by Gabriel Harris
I love my new Ford bronco sport 2024! All the people who assist me from the very beginning till the end when I finally got my unit They were awesome! I highly recommend this branch! Thank you guys!
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August 2024 by Familiar Forms
A lot of waiting… and apparently they don’t have a phone to make or receive calls….
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August 2024 by Adler Rangel
Resubmiting my review because the customer service team replied claiming they would 'reach out shortly'. It's now been a week and no one has reached out.... It's clear that they want to pretend they've fixed it so they can sweep a bad review under the rug.
I have since consulted with a lawyer and am using the records I've compiled against them to sue in small claims court for the $2,000 of damages they've caused to my truck. See below for full story.
I bought a used truck from SLO Perry Ford in November of last year. I paid them to apply Line-X to the bed. They sprayed over the bolts the previous owner left in the bedrails. Now the 6 standard placement holes are permanently plugged and I can't use them to install a camper shell. I am forever forced to clip it on. They've repeatedly dodged my calls. I have spoken to managers Brian and Matt, both of whom have denied responsibility for this. They claim that it is standard practice to spray over all existing hardware. I have it in writing from my local dealership here in Santa Clara county that it is in fact NOT standard practice. Wish I never purchased my truck from them. If I have to pay to fix this out of pocket, it will cost me over 2 grand, 4 times the value of the original liner installation. I have called the dealership over 30 times in the past 4 months now to try to get this resolved. Do yourself a huge favor and take your business elsewhere.
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August 2024 by Angela White
Everyone was so nice and helpful!
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August 2024 by John Lisenbee
Outstanding service and customer service on my recent visit with my older Ford (2005). Several windows were very slow or would not roll down with the electric switches. Perry techs removed the panels on all 4 doors, cleaned and lubricated the guides.. Tested all and worked perfectly. I was thinking I'd need a switch or two (+$200 to $300) to the visit.. Nope, clean, lube, test and put things back together.. Outstanding service and customer service. Very pleased with the assist from Perry Ford.. Will recommend and visit again if needed.
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August 2024 by Andrew Burkhart
Great experience buying a Lincoln from Perry Ford Lincoln, and our sales person "English" Chris. Painless, easy & fast. Quite honestly the best new car buying experience I've ever had. Thanks, Perry Ford Lincoln of San Luis Obispo!
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August 2024 by Terri Robinson
Everyone was very friendly and helpful. Andy in particular was knowledgeable and very attentive. Andy's participation alone has made us Perry's Ford customers for life.
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August 2024 by j sclim
Even though I only brought my vehicle for a recall, they were fast and courteous.
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August 2024 by Heather Hoff
Hard to get ahold of someone to help, left multiple messages before figuring out I could ask the front desk people to just schedule me for a battery test. Seemed like a lot of money for what it was - 150$ to only tell me a rating of good or bad for my battery. It was apparently good, I still have low range. I feel like the dealer should be able to get diagnostic information off of the car computer, but they said they don’t do anything like that. Isn’t there a way to tell over the life of the car battery, how it has been performing?
Then it was hard to get attention to pick up the car. They apparently offer a ride service, but I couldn’t get a hold of anyone to pick me up,the whole Thing just took a long time.
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August 2024 by JERRY QUINTANA
My buying experience was a good one, Andrew the salesman was very knowledgeable, friendly and easy to deal with. I will recommend him to anybody in the market for a vehicle.
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August 2024 by HENRI RICHARD
Courteous, diligent, not pushy and responsive dealing with Michael Barnes first via the internet then in person was a great experience
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August 2024 by Christina Olivo
Highly recommend Perry Ford Lincoln for your next car purchase. Everyone there was very nice helpful and friendly. Chris and Ben Thank you for all your help with my new car, You guys are awesome!
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August 2024 by leif casagrande
Jim my sales person was great! ⭐️⭐️⭐️⭐️⭐️ The whole process was pleasant and streamlined and I didn’t spend all day at the dealership. Love my new Bronco!!! Will be returning for more family cars and will be referring Perry Ford to my friends and colleagues.
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August 2024 by Kent Warden
Excellent car purchase experience from the Perry team for our Mach E. From the moment we walked on the lot, to getting thru all the paperwork and then picking up the vehicle- it was a great, non-stressful experience.
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August 2024 by Andres Sagrero
Awesome customer service.
