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August 2023 by Heidi Hendrix
The staff and office are so welcoming and courteous throughout the entire appointment experience. Definitely would recommend them!
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June 2023 by Penelope T.
I want to preface this by saying that I know that Dr. Naccasha has helped a lot of people who have challenged pregnancies. I do not want to take away from that fact with this review. In my experience, I found that the stress she brought to my appointments was unwarranted. She had a terrible bedside manner at the majority of my appointments. She talked to me rudely and was not comforting in the least. She had a tendency to bring her negative energy from previous appointments. I would arrive optimistic and anxious and leave an absolute wreck. She told me right in front of my mother that "a woman had died just last week while giving birth because she had Covid". My mom left in tears. I know this must be a hard job, but I feel that she added way more stress than needed. Needless to say I switched over to Dr. Jones (French hospital) late in my pregnancy because I couldn't handle seeing Dr. Naccasha anymore. The experiences were night and day and I am so grateful I found someone who could support me better emotionally. My baby ended up being born perfectly healthy - just on the smaller side of normal. Placenta was perfect. No defects or abnormalities whatsoever. Dr. Naccasha made me feel like something was horribly wrong and I lost countless hours of sleep and tears over it. I wish I could go back in time and switch from her office earlier - would have saved me a lot of unnecessary stress during a really special time in my life.
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March 2023 by Meyla Atkinson
My appointment was already pushed back because of xmas when I got a text warning me it might be delayed because of the storm but they would send more texts. No call or text so I called 3x to check if they were still open and each time I got the voicemail. Drove all the way from north county to find the place closed with a handmade sign telling us they are closed for the storm. It was sunny and not raining. A call or text would be appropriate. Will update with my rescheduled appointment.
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March 2023 by Leticia Loeza
Unfortunately the only place I can go with my insurance but not the friendliest staff or informative doctor.
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March 2023 by Erika Miller
I had Covid 2 weeks ago and called ahead of time to clear this with them and to reschedule if necessary. They told me I would be fine and just needed to wear an N95 mask. I had already been cleared to go back to work as per appropriate guidelines. I drove from North County for my appointment and was already undressed on the table when I was informed the staff did not feel comfortable seeing me because I had coughed. Wasted my time and gas for nothing, even when they were the ones that told me I could show up.
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March 2023 by Heather Sorrels
Friendly and attentive staff. Sonographer was thorough and patient when baby wouldn't cooperate. She explained every image and answered all of my questions. No wait times and easy check-in. They make you feel comfortable and provide a welcoming environment.
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March 2021 by Alisa Carscaden
I have been to this location now for over 4 appointments and they are extremely punctual, exemplary communication, professional, and amazing follow up and speed. I am so impressed with their business workflow and their ability to respect their patients time by being on time and thorough with their services.Even though my pregnancy has been scary being alone through COVID, they are a wonderful business to work with and explain everything going on. I could not be more happy with their services and communication.Thank you
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January 2019 by Emily N.
Just went for a 20 week ultra sound. Made it clear we weren't finding out gender. "There's her lips!" She said. I'm livid right now. And super sad. Make sure you tell them 100 TIMES you want the gender to be a surprise.
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January 2019 by Matt S.
We were constantly impressed by Dr. Naccasha. Her knowledge was top flight, and her bedside manner was incredible. My wife had some abnormal results on a scan, and Dr Naccasha was able to defuse the tension with concise explanations and excellent, relatable layman-speak for those of us who aren't doctors! Beyond her competence, she was warm and engaging - without compromising her professionalism (or punctuality!!).
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September 2018 by Abigail H.
Dr. Naccasha is the best. She is compassionate and smart. I had a partial molar pregnancy that resulted in cancer and she discovered it. I joined an online community for support and heard horror stories from other women about their experiences. Most of them had no idea from their ultrasounds that their pregnancies may be partial molar (complete molars were easier to discern, of course) and many of them said that their bad experiences were made even worse by the bedside manner of their care team. Dr. Naccasha gave my OB-GYN the heads-up to watch for a partial molar. She caught it when lots of other providers don't. She is extremely competent and also a caring, encouraging, supportive person. You never want to receive news like this, but if you must, I hope you hear it from somebody like Dr. Naccasha.
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May 2017 by R B.
The staff at Obstetrix showed incredible compassion and caring during one of the most difficult times in my life. They went above and beyond to work with my insurance on a referral, and advocated on my behalf when they could have left me to figure it out on my own. I had two previous positive experiences with Obstetrix that involved healthy pregnancies, but in this hard situation they really made all the difference.
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January 2017 by Jasmine J.
Hi, if I could rate this with 0 stars I would but unfortunately I can't. I was referred to go here from my OBGYN I've only gone to this office 2 times and just to be completely honest with you I had THE MOST TERRIBLE EXPERIENCE this week at my appointment . For any of you beautiful pregnant woman that deserve the respect and care I suggest you consider an office with woman who would not try and make you feel bad. I came in for my appointment after I had already confirmed it and I was called and asked to come in 40mins later than my scheduled time because The Dr had an "Emergency" . I contacted them and was unable to reach out to any of the FRONT DESK ladies because the lines were busy so I still came at the time I was asked to. But because they couldn't answer me they try to humiliate me as If I'm some sort of idiot and as if I have no clue what I'm even talking about. I show up at my appointment and I'm immediately denied any care or help. The ladies at the front desk were so rude, and felt like they were in the right to deny me service after they had asked me to come at a certain time due to their Dr being unavailable I told them I'd play back the voicemail that they left me so they could hear for themselves that they asked me to come in later. The lady STILL DENIED ME and proceeded to tell me "well, you were scheduled at this time and you didn't come so I don't know what to tell you". How rude! After you guys call ME AND ASK ME to come in later you're still going to deny me my service? Honestly it just shows how lazy you ladies are. To sit in an office all day making phone calls just to deny woman the right for their visit when they show up at the time you suggested . I was absolutely stunned and I asked the lady since she didn't want to help me out if I should just leave the office and forget about it and find a new ultrasound tech to see. She then looked at me with her eyebrows raised like if she couldn't believe I asked her if I should leave and told me "Just go sit down, I'll see if I can get anyone to see you today". So I go sit down and sure enough I was right i wasn't scheduled to come at exactly 9. They did ask for me to come later, so with no choice the lady had to give me my paperwork to sign and proceed with my appointment. After I got my ultrasound (which the Dr and the tech were beyond respectful) I went back to the front office to reschedule for my next appointment the lady told me "no that's it we don't need anything else" and told me I could leave. But never let me set a date and time for my next appointment... So I left the office feeling very bad about the entire situation. I honestly think that every business should be handled properly and professional! This was not at all professional, I wish I would of thought to pull my phone out just to record the expression on this woman's face and catch her on camera with the tone and amount of rudeness she had to offer. I'm sorry, but if you don't like your job you shouldn't be working there. But there's absolutely no need to treat someone as if they're not important. My baby is important to me and yes I feel it was important for me to be seen. I just want any of you woman who continue to go here or decide to go to this location, just be wise. Keep in mind that they're working with pregnant woman who are hormonal and there's absolutely no need to treat anyone with any disrespect. I couldn't believe it myself. I've never ever been treated so unkindly to the point where I had to make a review but you know what OBSTETRIX MEDICAL GROUP should reconsider who they have at the front desk. Those ladies are the face of your business and honestly it's just a disappointment to see how rude they can be. Doesn't make anyone want to continue returning when they treat you so low. Just a warning for any of you ladies! My experience was awful and that was just yesterday morning. I will find out the
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December 2016 by Kristin H.
Dr Niccasha and her ultrasound team were my favorite medical visits by far, and not just because I got to see my developing twins. I came to totally rely on hem for getting the straight news about what was going on, the right advice for myself and the kids, and I really just liked spending time with them. I had a high risk twin pregnancy and Dr. Niccasha and her team made me feel very comfortable throughout it. When I had an issue with conflicting medical information between my OB and the endocrinologist and my blood sugar started crashing and I couldn't get it back up, I called this office for advice and she was spot on and took care of me. I was really annoyed that they were recommending against a vaginal birth, but they gave me all of my best chances and did a great job monitoring us and never causing any stress to me regarding my risks - just how to manage them. I felt like we had this. I listened to her and scheduled a C-Section, and in the middle of delivering the first twin, the issue that she was concerned about - that my umbilical cord would separate before birth on the second twin - totally happened! Any undue stress and that sucker would have been problems for both me and my second baby. They're now healthy, happy, really awesome little kids and I am so sad that the reviews of this office are so bad. When you need her, she's amazing along with her team. I definitely had some issues with how the office billed us and such, but when I brought it up to them, they did their best to accommodate me.
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December 2015 by Katherine F.
This morning, for the third time, my appointment has been messed up. I told them when I walked away I would not be coming back. Their lack of professionalism has been extremely disappointing.
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August 2015 by Alicia V.
I had a similar experience as Mallory. I'm 13 weeks with my first pregnancy. My appt. was scheduled with Creating Harmony as I am a patient but my husband and I made the decision that we do not want to have our baby in a hospital, and decided to use Santa Lucia Birth Center. Upon arrival and stating that I'm using Santa Lucia Birth Center, I was quickly escorted to the Practice Manager's office where I was sternly talked to and told they will not see me as I am not seeing a OB and their office will not share information with midwives and only with an OB. I was also told that their office is for high risk pregnancy, I told them that I was not told that my pregnancy was high risk and that I was there for the initial ultrasound that my OB scheduled. She told me that most people who do the birthing center don't care about the health of their pregnancy and don't normally get ultrasounds. (When in truth Obstetrix is denying them the care they need to have a healthy pregnancy) I told her this is my first pregnancy and have no idea what I'm doing but it is my choice and I choose not to have my baby in a hospital, as I believe hospitals are for the sick and dying...she told me that is "your opinion." She finally relented as I told her I was still seeing Creating Harmony as I just had an appt. 2 weeks ago, she said she would only release information to them. Then she scolded me for being late, I was 3 minutes! And only because I was confused on where to park! When they call to confirm your appt. they don't tell you to park in the structure and they will validate. You think they would want to inform you so you will be on time. However, once I did get into the room, the technician was very helpful and nice. She walked me through every step and even had me move around so that she she could get a better picture of our baby. Furthermore, I will not return nor recommend this office and will make sure to go someplace that will not scorn me for my personal decision.
