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February 2024 by hapanda
Honestly, charged too much for the service I received. Plus they took off my guard underneath my car and then told me they couldn’t put it back on, even though I looked at it afterward and found that all the screw holes were fine but they kept my screws so now i have to go back to get them.UPDATE:So i originally gave 3 star review. Now having finished a week long “saga” with the incompetent workers there… i lowered my review to 1star. Only the manager there deserves maybe 3 stars for maintaining a professional attitude except for she siding with her workers when they wronged me TWICE!So, after buying replacement hardware with my own money (the mechanics at Jiffy lube lost them during an oil change) i went back to have them put my splash guard on and they told me again they cant put it back on, cuz i bought the wrong screws, even though I went to the dealership and looked up the part number and ordered them online.Then the worker yelled at me that I’m a liar when i was explaining to the manager that I’m frustrated because some of my screws i just bought were also now missing. Even a guy behind the counter agreed that i was telling the truth, that they lost my screws, he saw me count the parts before they tried to install.After waiting a week, the manager called me to come in and they finally agreed to buy the hardware from the dealership since i called the district manager about my situation and they finished the job they should have done the day my oil was changed. Ridiculous ! Hours of my time wasted, money WAY over spent and harassment by staff. Very unprofessional. Sadly, I’ve heard MANY similar horror stories from getting service at Jiffy Lube.
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February 2024 by Billy Reeves
I went in to get my truck smogged. I waited 30 minutes and was then told they can't smog it if there is a Check Engine light on. I still had to pay the $59.99. Would have been nice if they told me that when the got in to move the car into the bay. It was on then.
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February 2024 by Dina S
I recommend this service center. Lorena and the crew always have me in and out very quickly. Great customer service from every crew member from Greeting me kindly, talking to me about what I need for my car to be safe on the road, to getting me out the door quickly. Thank you your great work.
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February 2024 by Karl Becker
Good customer service and got the work done in about 25 minutes
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February 2024 by Peter Andrews
Quick, efficient, and friendly. Spent waiting time across thr street at SLODOCo having a donut and coffee.
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February 2024 by Olga Gutierrez
Excellent service ?
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February 2024 by Andrew Thoss
Spent 3.5 hours here for an inspection and brake pad replacement but it only took that long because they ordered and installed the wrong brakes and test drove it.
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February 2024 by Kaysea Woods
It was very quick, and easy. They did a great job!
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February 2024 by Jeff Hatley
Too expensive for an oil change on a 2014 Honda CRV. $120. I’ll find a place that charges a more reasonable price.
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February 2024 by Christian Rutherford
Loraine was awesome as usual and so was the gentleman who changed my headlight. The job was a little harder than expected but they went above and beyond to make sure that I could get back on the road safely. The pacific Coast Jiffy Lube family always delivers with their caring employees and high performance standards.
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February 2024 by Jeannette Serrato
The crew was so friendly and fast and very professional. I will return again!!
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February 2024 by Tina Radovich
Very nice staff. In and out fairly quickly. Convenient location.
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February 2024 by Shelley Doyle
Always quick, courteous and competent!
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February 2024 by Jon Hubbard
Only thing I don't like is that they try and up-sell you on air filter, even though it isn't needed.
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January 2024 by Isidro Reyna iv
Great help friendly and dependable place to come have your oil changed. Everyone has a smile and courteousServices: Steering & suspension repair
