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November 2023 by Grampa Fornia (G. Fornia)
WE VISITED THE SHOWROOM ON MONDAY, OCTOBER 30th at 4:30 PM ..SUPER OUTSTANDING SHOWROOM!WE WERE HELPED BY A WONDERFUL, PLEASANT AND KNOWLEDGEABLE ASSOCIATE. SHE ANSWERED ALL OF OUR QUESTIONS. IT WAS SO NICE TO HAVE SOMEBODY HELPING US BECAUSE SHE GENUINELY WANTED TO HELP. HOW REFRESHING!!!THEY WILL GET OUR BUSINESS!!!
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August 2023 by Bob White
Whatever you do, do not pay them for the appliance before it is delivered.
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June 2023 by Sienna Parsons
I am writing this review because I received such excellent customer service here from Frankie. She made everything effortless and it is incredibly uncommon nowadays to receive such competence and helpfulness. I was impressed! I had a time crunch and she made it possible to keep my deadline. Highly recommend. Worth the extra $ as opposed to going to Lowe’s or HD! Thank you Frankie!
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March 2023 by Lucinda L.
My husband and I remodeled our kitchen. We consulted with Lupe of Ferguson's in SLO. Lupe was wonderful. She gave us options of what would look good in our kitchen. If you directly ask for her opinion, she will give it to you. Wonderful to work with. Lupe had an eye for design. She knew what looked good, what worked and what didn't work. We have referred many people to Fergusons. They have a wonderful selection - something for everyone. It was an honor to work with her. Kitchen Aid appliances, range hood and faucets came from Fergusons. It's a beautiful kitchen. P.S. my toilet came from Fergusons too - love it!
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March 2023 by Tanya E.
Sydney Manning at Fergusons did a great job of helping us pick our bathtub, fixtures and sinks for our bathroom remodel. She was patient and nonjudgmental when we couldn't make up our mind or changed it several times. She was helpful when we wanted input and her expert opinion. She was friendly and easy to work with and always got back to us in a timely manner. She definitely helped make a stressful decision making time way easier!
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December 2022 by Leslie Ann K.
Ferguson Bath, Kitchen and Lighting Gallery has client services perfected. I have had the privilege of working with Sydney Manning twice now and she has been impeccable. She remembers me, suggests appropriate appliances, answers all my questions, is attentive and pleasant. I know I am in the best of hands with her and I can't recommend her or Ferguson's enough. Excellent client service and great products, fast delivery. Thank you Sydney!
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October 2022 by Mike McGill
Great selection knowledge able staff
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July 2022 by Jan E.
Ferguson has been great to work with. Answer questions and offer suggestions. They were especially helpful for us in choosing a cooktop that would work for our countertops.
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June 2022 by Kate Morro
This was probably one of the worst retail experiences I have had in a long time. Came in for help sorting out the ordering from the website with supply chain difficulties in a shower plumbing system for a major master bathroom remodel. I’m spending 4K ++ and Laurie treats me like I’m a confused old lady. She starts by chiding me for trying to order on my own from the website, has an attitude throughout about my choice of finishes. Never goes the extra mile to actually find out when the ordered items will be sent. Blaming condescending attitude. I have to get them in place soon so 4 months delivery won’t work. Ended up I’m ordering double of expensive several valves and fixtures now and face the bother of returning. Not a helpful or customer friendly experience at all. Think I’ll try my luck elsewhere.
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April 2022 by Louis Salseda
Almost all brands in one location. Excellent service with knowledgeable staff. Great show room!
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March 2022 by Richard R.
What has happened to fergusions?? I recommend going somewhere/anywhere except here. Terrible service from Lupe. Rude to my wife on the phone(after she received the 5k for the oven/range) rude to me when I visited her at the store. I had to go to the manager. Don't bother with this place. Overpriced and terrible service.
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November 2021 by Ted Wieden
Needed an emergency replacement kitchen faucet. Went to Ferguson's and met Phil. Showed him a photo of our existing faucet and he immediately knew both the brand and model number! Although it is no longer available, Phil helped us find a replacement of comparable style that was in stock. Great service.
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August 2021 by Kay Davis
I needed to get light fixtures in a hurry. Lupe offered me floor models. The bathroom vanity light wouldn't work and the other was damaged The follow up customer service was horrible.
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July 2021 by Sharon K.
My husband and I are doing a major remodel and if ever we needed someone with expertise and patience it is now. We found it in Phillip Stone! He is kind, patient and most importantly knowledgeable in so many areas we were able to purchase all the different items we needed from plumbing fixtures , lighting, appliances etc. All go together perfectly. We were surprised he had the patience. Thank you Philip!
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May 2021 by J Ride
Great customer service and lots of options
