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August 2024 by Jamie Pennelly
Jessica was awesome! I needed to return something big with odd shapes and she went above and beyond in helping me throughout the whole process. This is my second time there and the rest of the staff have also been friendly and helpful.
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August 2024 by Caity McCardell
Vince was super helpful and friendly. Excellent customer service! Will be back.
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October 2023 by Shem Ishler
Aside from the parking situation, this FEDEX location is real easy to deal with.
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August 2023 by Kathy Austin
I would like to extend my gratitude to the young lady working behind the counter on a busy Saturday. She was very helpful and efficient. Lots of folks came in while she was working on my small project. She handled all of it quite well and never missed a beat. Thank you.
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August 2023 by Isabella Curtoni
Very knowledgeable staff. Great quality product. Couldn't be happier!
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May 2023 by Michael M.
Terrible customer service. Tried to print 2 pieces of paper. The self service email wasn't working and the girl was not willing to help. Sad to see that such a simple task was so difficult. Luckily, Staples was closeby and able to help!
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April 2023 by E B.
I've gone to this location on a few occasions. Most recently to get our passport photos taken. I was surprised at how washed out we were in the photos but apparently they passed and our passports were approved. Lol! Previously, I needed special large prints for my son's graduation party. We were in a time crunch. They were able to accommodate but unfortunately we ended up doing something different. I love going in here to buy calendars, cards, stationary and random items. Their selection is surprisingly pretty cool! The staff is friendly, helpful, and you'll never feel cramped in the building because it's quite large. I'm aware that you can also go there to make copies, have them do large copy projects, and even send a fax if you need them to (yes people actually still do this)! There was a gentleman in the line ahead of me sending a fax but I overheard the price was a bit much.
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February 2023 by richard o.
I have ordered a critical part for my trucks cooling system which is being shipped through Fed Ex however it is currently in the wrong city for delivery.I tried to correct this problem only to find out that no one at Fed Ex can help so now I have wait until the part is returned my account to be credited so I can order the part again while hopping the engine in my truck doesn't blow. I will never allow any of my merchandise to get shipped through Fed Ex again.
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December 2022 by Liliana Moline
I had a package delayed for over 5 days because they found an issue with the address (even though I watched them pull in and leave from my window) and when I called I was told that the package was being sent back to the shipper and there was absolutely nothing to be done about it. No, I wasn’t allowed to pick it up. No, I couldn’t change the address. Literally nothing. We called this local store and Nellie was able to assist us almost immediately. She went out of her way to call the location that had our package and worked with us to be able to pick it up. Awesome customer support.
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December 2022 by Kaia Slayton
I spent almost 45 minutes calling several institutions about my package being delayed. I called the local shipping center and the guy on the phone was absolutely no help, so I figured I could call the other center and see if they could do anything. The associate I talked to, I believe her name was Nelly? She helped me more in like 10 minutes than anybody else has today. She didn't have to call them for me but she did and got it sorted. Give her a raise. What a saint
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December 2022 by Klaus Adler
Had my passport taken there, turns out it couldn't be used because it was taken improperly.
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October 2022 by Megan Judge
No customer service.Staff is not experienced in printing or design.Staff not knowledgeable about services, correct pricing or printing timelines.
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May 2022 by Michael Phillips
Computer wasn’t working and the staff just stood around, talked and laughed. Terrible service
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May 2022 by Suzanne D.
FYI it's .18 a page for regular 8.5x11 black and white copies ... wow. Closed out after two pages and left.
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May 2022 by Jessica Zayha
Spent a painful hour in here the other day to get some photos printed. The man who helped us was really pleasant and working really hard. The reason for the negative review and saying it was painful was because of the store manager. 1 employee asked the store manager to help him with the next customer explaining that the man needed to access some photos to print them. The store manager was so rude to the employee, he clearly didn't want to help the employee OR customer and said to the employee that what the customer needed to do was not necessary. The customer was a technology challenged senior and could hear everything the manager was saying. It was such a bummer to witness. That store manager really needs a reality check, I'm sure no one would ever want to work for him. Hes so unpleasant and has awful customer service. We had to ask him about the photo scanner because it wasn't working and he just said "i dont know" and walked away. I seriously hope fedex/kinkos reads this and speaks to that man.
