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September 2024 by Kayla Shore
I highly recommend Complete Automotive! Highlights:
*Extremely kind, quick, generous, and skilled service
*The nicest waiting room I've ever seen at an auto shop--a super pleasant and comfortable place to wait
The full story...
I was driving from LA to SF and realized that my car was having an issue (despite having just gotten a tune-up before the road trip). It was 3:30 on a Friday afternoon, and most auto shops were about to close for the weekend. I called Complete Automotive and spoke to Brian, who said he would see what he could do. I arrived 10 minutes later, and he and Isaac took great care of my car. They were able to fix the splashguard that had become detached from my car, and they got me back on the road in 15 minutes. And, although I asked to pay them for their work and quick attention, they didn't charge me. I will definitely return if I'm in the area and in need of car maintenance, and I highly recommend them for anyone who is passing through or for local folks who can become repeat customers.
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August 2024 by Lucas Pederson
I cannot say enough about Brian who helped us out in a bind. Our son came down for Cal Poly orientation and of course his car breaks down. We were not with him so Brian helped us manage AAA, and getting it towed to his shop. He figured out the issue and got the car fixed within a day. He even gave us a discount on the overall cost. We are so grateful for his help. This will absolutely be our new repair place in SLO.
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August 2024 by Hatch Fadiman
Was on a road trip with friends and home town shop botched our brakes. Complete automotive got us in last minute same day at 1 and got us back on the road at 10 am the next morning. The spoke to the shop back home and had them pay for the repairs, and drove us back to our hotel. Best experience I’ve ever had with an auto shop!
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August 2024 by Catherine McNeill
Best service of our entire lives! Buddies and I came down on a roadtrip and car was making odd sounds— called and they were able to fit us in same day. They fixed us right up, and even talked to the auto repair shop who made a mistake a week before we left and had them cover the bill. They drove us to and back from our hotel and offered all around a fantastic fantastic experience.
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March 2024 by Ashley Marie
I’ve had nothing but wonderful experiences here. John and his staff are welcoming and friendly, but more importantly, the quality of work and transparency is unlike anything I’ve found before. Unfortunately, as a woman taking my vehicles to many mechanics on the central coast, I have had far too many instances of less than honest or professional service. This place has knocked it out of the park every time.
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March 2024 by Doug Pittam
These guys are great, I've been with them for years now and they have never let me down! Great people, great service!
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February 2024 by David Fawcett
John and his team have been servicing our two Subarus for almost ten years now. I wouldn't go anywhere else. For quality of work, transparency, responsiveness and genuine care, you simply cannot do better than Complete Automotive..
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December 2023 by Josh Vikoren
These guys are amazing. Literally couldn't have asked for anything more from a mechanic. They understand my vehicle inside and out, incredibly easy to work with and I trust them to properly diagnose and service any problem that comes up. A+++ shop and will be a customer for many years to come!
P.S. I never write reviews just loved these guys that much.
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November 2023 by Larry Rhodes
Top notch. Very professional and straightforward outfit. Clean facility, quality work. Clear and detailed work-orders provided before any job is undertaken. Friendly as well.
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November 2023 by Larry R.
Top notch. Very professional and straightforward outfit. Clean facility, quality work. Clear and detailed work-orders provided before any job is undertaken. Friendly as well.
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November 2023 by Logan Wilyums
Reliable, great at communication, fair and honest on price.
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November 2023 by Carol Dawn
John is always checking in about how we are doing with our 4 Runner and he checks the vehicle so thoroughly I feel safe and protected whereever n I drive it
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October 2023 by Johanna Andris
I chose Complete Automotive because of the great reviews and I am so glad I did. John is honest, fair, and extremely knowledgeable. I had previously brought in my 1967 Ford Mustang for an overheating issue my prior long-time mechanic could not solve. John researched the issue, spoke to experts in the area, and solved the problem. The car has been running great ever since. This time I brought in my daughter's Chevy Volt for a strange rattling noise. John spent hours on the car, which was obvious, because he ended up knowing that car inside and out. In the end, he couldn't solve the rattle and didn't charge me. It was completely unexpected that he wouldn't at least charge for his time. John is a good human being and a master of his trade. We are fortunate to have his services here in SLO.
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October 2023 by rachel domask
These guys were able to get me in super quick midday yesterday, figured out the problem before they closed, got the part in first thing this morning and I'm back on the road in less than 24 hours for hundreds less than what the dealership was gonna charge me.So glad I took the local recommendation and checked them out.I really like the online program they use for keeping me up to date on everything they did plus photos so I could see for myself
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October 2023 by Johanna
I chose Complete Automotive because of the great reviews and I am so glad I did. John is honest, fair, and extremely knowledgeable. I had previously brought in my 1967 Ford Mustang for an overheating issue my prior long-time mechanic could not solve. John researched the issue, spoke to experts in the area, and solved the problem. The car has been running great ever since. This time I brought in my daughter's Chevy Volt for a strange rattling noise. John spent hours on the car, which was obvious, because he ended up knowing that car inside and out. In the end, he couldn't solve the rattle and didn't charge me. It was completely unexpected that he wouldn't at least charge for his time. John is a good human being and a master of his trade. We are fortunate to have his services here in SLO.
