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March 2024 by Dave M.
Go down the street. Avoid like the plague or CoVid. OReillys is within walking distance if you need. Hard to get an answer to a straight question. (The answer was "no". Two letters, one vowel, a lot of words but answers? Maybe if they got out from behind the counter to help). Only one type of one brand for a headlamp. Down the street @ O'Reilly's they had 3 brands, 4 types, and cheapest was $12 under AuotoZone price. Maybe Autozone would have better prices if they had more than one brand. Went back for a return, service still awful. 1guy at counter, 3 including the manager didn't bother to even ask to help. District Supervisor should solve the issue, starting with the manager. Avoid like the plague!
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February 2024 by Sandy Barron
Carlos L in SLO location was amazing and made it so simple. Thank you Carlos!
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February 2024 by Holly Russell
Every time I've visited the team at this store have been super helpful and knowledgeable. Today Leslie came out to my vehicle to verify the correct sizing of wiper blades I needed. She then replaced them for me, in a few minutes. It was much appreciated to have the extra time taken to ensure I had the correct product, and they were properly installed. Will be back!
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January 2024 by Cynthia Phillips
Carlos L. Was very helpful today . He helped me with front blinker light bulbs. . It was hard to replace the lightbulbs because of car damage in front . Carlos’ L. Mastered it with ease and finished quickly . Thank you again Carlos L. For your great service .
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January 2024 by Barbara Martinez
Parts Rep.Carlos L. Helped me with my headlight replacement. He was very helpful and polite. Need more people like him.Thank you
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January 2024 by David T.
I needed a new battery and I received excellent customer service! They gave me options on prices of batteries I could buy for my vehicle. I bought one and they put it in for free. The employees were helpful and friendly.
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January 2024 by Roo Ness
Leslie was absolutely fantastic! Needed an oil cap replacement and she was able to quickly help me out with the correct part. In and out quickly.
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January 2024 by Matt
Worst service ever. Same worthless pos Everytime.
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January 2024 by XD XD
Joyce was very helpful today when it came to doing a return without a receipt. She was busy with other things in store and took the time and effort to look up the transaction and help me to my satisfaction. Very much appreciated and felt the need to leave a great review for the customer satisfaction that was given to me. Much appreciated
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December 2023 by Daniel Gaddis
This review is for Jose. He apparently works in your Grover store, but was covering in SLO today. I just want to say that this guy went above and beyond with his customer service today, in a situation where he didn’t need too. It honestly made my day and made my life a lot easier. I would hire him if I could. Give this guy a raise, he deserves it. Good on you guys.
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October 2023 by Mike
Most of the people who work at AutoZone are not usually car people. They just know how to follow prompts on the computer. It's very frustrating. Which is why I don't go to them very often.
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October 2023 by Norm P.
Great selection of products and excellent service, who were knowledgeable and helpful
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September 2023 by Grace Glass
I came in to get a new battery and Veronica was so helpful! She helped me figure out the best and most cost effective option for my car and changed it herself despite being quite busy. Her impeccable customer service skills and professionalism made me feel comfortable bringing my car here.
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September 2023 by Ken Bell
Brought my truck in to have the battery tested. Associate Carson, tested it and found a battery for my truck and installed it and I was on my way. I appreciate Carson’s helpfulness and professionalism. I will continue to do business here.
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September 2023 by Serena Johnson
Alan Sanchez goes beyond the call of his job here!!He was kind and helpful as well as leaving me wanting more from Auto zone!!!:)-A-Plus service