-
February 2024 by Dan Snowden
Thank you to the team there way better than paso robles
-
February 2024 by Jackson Battista
Jorge was amazing! Helped us with absolutely everything. Made the whole process so easy, accessible, and straight forward. Pay the guy more money!
-
January 2024 by Timothy Mansker
Amazing help all around. Thank you Jorge for your help.
-
January 2024 by Michael Gibson
Jorge was excellent in all ways: very patient, knowledgeable, friendly beyond reproach.
-
January 2024 by Steve Brooks
Got the new IPhone - Erick the manager spent over an hour with me and got me all set up- He went above and beyond to get me all set!
-
January 2024 by Lisa Coate
The woman who helped us seemed drowsy and didn’t seem to care about our needs, yet she got the job done pretty quick and fit our needs. The geek squad does a fine job too!
-
December 2023 by Todd
Jorge at the SLO store was a TREMENDOUS help!!
-
December 2023 by Ragui S.
Had an encounter today with April, the store manager. She was rude and unhelpful. She kept changing information about the pricing of phones and contradicted herself multiple times. She also did not seem to know the truth behind the promotions and didn't take time to look through any information before answering my questions. It's a shame for ATnT and I recommend hiring a new manager by the amount of 1 star reviews there already are. Overall horrible service, will not be returning.
-
December 2023 by Stephanie D.
What a nightmare! I will never set foot in this store again unless it is an absolute emergency! Went in to ask about deleting a tablet from our phone bill and was told that would have to be done over the phone. Then asked about some information on upgrading our phones. We were told that we wouldn't be able to upgrade until we took care of the deleting the tablet (lie). So we went to the Apple Store to do the upgrade as this store didn't have any iPhones in stock anyway. Did the upgrade with Apple, then went back to this store to turn in my old phone for the credits. I was then SCOLDED by 2 different employees (Chris was one of them, and a younger girl) and told that "this is why we tell you not to do it this way and do everything in the store". Well I would have done the whole process in the store if any of their employees were even remotely helpful or pleasant to work with!!! Terrible service, rude staff, they lie to try and get you to do everything in their store. Also, if you'll notice on other reviews, the "store manager" only responds to good reviews...what a joke!
-
November 2023 by RON & JULIANNE ROBERTSON
Quick friendly knowledgeable service. Won’t hesitate to return to this store
-
November 2023 by Kathleen Benedict
April is an amazing resource for AT&T. She is knowledgeable, helpful, friendly and solved all our phone issues.
-
November 2023 by Cynthia Silver
In SLO- Ca. ATT store. Happy with Chris S., Chris W. & Erick. They fixed my billing problem, helped us buy 4- new iPhones. And gave us the veterans discount. Very happy with all 3- technicians.
-
November 2023 by Adam Monroe
Lee was great and very helpful. Great to talk to and got me setup quick
-
November 2023 by Terri Meichtry
Had a great experience with Lee he found exactly what I was looking for thank you so much!
-
October 2023 by J O.
Worse customer service ever! I finally did the switch over to T-mobile and needed to unlock my phone. I tried online first while at the TMobile store but had trouble doing so. Went in person to this location closest to me since I was told they would be able to do it by another ATT employee at another location via rep at T-Mobile (they knew each other). Went in, All four employees that were there said they had no way to do so and that the only way was online or to call. Left pissed because I know they straight up lied. Called ATT, had it unlocked and asked the rep on the phone if calling/going on website was the only way - he said no and that it could have been done via store. No freakin wonder there was no customers at all there! Also switched over our internet from ATT to elsewhere. Do not do service with ATT. If I could give negative stars I would.
