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November 2023 by A L.
I'm very happy with the service here. How my car & I was treated. It's super rare to get a free estimate for a car issue but they did just that and in 20 minutes my car was diagnosed with an exhaust leak. They got my in asap and charged me a very reasonable price for my fix.The staff was very friendly & never did I felt like I was taken advantage of.I would recommend them in a heartbeat. Thank you guys.
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September 2023 by Sara Powers
These people are reckless and shady. I saw one of their employees driving a white minivan to their shop at the end of High st. In the 5 blocks I was driving behind this van, I watched it speed 45 miles an hour through a residential school zone. It crossed a double yellow line to pass me, before speeding through a school crosswalk, crossing the double yellow line to pass two more cars, before swinging into their parking lot. I then proceeded to watch them unload a lot of items from the van in a hurry. They risked the literal lives of children to drive 4 blocks. This place is a danger to the community. Would give negative stars if possible.
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September 2023 by Oscar C.
My terrific mechanics at Smitty's in Los Osos directed me to Mike at American Muffler as the expert for auto emission issues. Mike gladly measured the emissions (without me having an appointment at 8am), spent time analyzing the problem and possible solutions. He gave me his assessment, and said Smitty's should try x, y, and z to solve the perplexing problem. He explained it in detail and suggested my mechanics should call him if there were any questions. Probably spent 20 minutes helping me, but wouldn't take a penny for compensation. He's an honest and skilled professional, and I look forward to working with him on other auto repairs/installations. And likely paying him at some point.
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May 2023 by Joshua Maez
I have gone to American muffle numerous times over the years. Highly recommend scott and mike for any trailer repairs or service.
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April 2023 by Victor Mata
Gotta say. Scot looked out for me in every possible way. Helped me a lot with what I wanted and needed. Sounds amazing. Best muffler shop in town. I highly recommend this shop everyone. The team got me in and out.
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February 2023 by Lisa Soderin
Had a wonderful experience at this shop getting our catalytic converter replaced! Their prices are more than fair and they are efficient with getting your service scheduled and completing the work in a timely manner! Highly recommend!
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February 2023 by Mara McDonough
I went in without an appt to get my heat shield reattached by the recommendation of a different mechanic in town. They were super friendly, got it done in less than 2 hours, all at a reasonable price!
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January 2023 by Sofia Boss
I never leave reviews but I had to for this company. I came in super last minute with a tight schedule needing to fix a broken brake line and more on my trailer in order to make my trip in 2 days. Not only did they manage to fit me into their already booked schedule but they were beyond nice and helpful as well. 10/10 would recommend to anyone, beyond pleased with their service and attitude. Total lifesavers, cannot thank them enough!
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December 2022 by Sparky
Mike is great. I felt very comfortable talking with him and trusted his opinion. I will be coming here again.
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June 2022 by J J.
The Team at American Muffler is incredible. I brought in my 2004 Corvette for a couple of things and it turned out to be a huge issue. Not with them, but the car itself. They went WAY above and beyond to help me resolve my problems. After seeing me in at least five or six times, I finally got my cars computer to work correctly enough to smog. They were patient and kind. They never made me feel d*** or in any way other than welcome and valued. I thought they'd be sick of seeing me, but they always greeted me kindly with a smile and helpful advice. Over and above what could even reasonably be expected of a business. Im incredibly grateful for their help and professionalism with a personal touch. I'd recommend them to anyone. You guys have a customer for life. Thanks again... - Jeremy Lopez
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May 2022 by Jayne Wayne
I can hardly believe a company that's been dealing with the public for so long manages to maintain a customer service attitude that's second to none. These guys not only offer the highest level of competency you'll find, they're available to their customers and offer clear explanations of the work they're doing. I absolutely adore these guys and appreciate they keep me safe on the road and smiling when I spend money with them. Thanks so much to all you fabulous peeps at American Muffler-Trailer hitch. You're beyond appreciated.
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May 2022 by Brit T.
Mike and his team are awesome. Super thorough and went the extra effort in my old rv to see where I was having a battery draw. Really really appreciate all they looked into. They got my running lights working again and found a origin of a 'mystery button' that had been installed by a previous owner. Anytime I need something looked at, I'll be taking my RV to them.
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April 2022 by John Reeves
These guys know their stuff! I've been going here for years for exhaust work on many different vehicles and they always make it look easy.
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February 2022 by Carl Severn
I trust rhis family shop 100%.My trucks, cars and trailers
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October 2021 by John L.
I went in last weekend to ask about modifications to my exhaust on my Durango SRT. Mike quickly ran out and said no problem. I asked when he could do it. He said the next day. I was unable to come in the next day saying I worked. He scheduled me for the following weekend. Let me tell you his work is top notch. I don't normally leave reviews, but the craftsmanship he has is stellar! Thanks again, Mike! I will definitely be back! - Jesse
