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“Brought My Truck In (Pete 388) DEF System Was Acting Up. My Mechanic Couldn’t Figure It Out. I Was Skeptical To Bring It At First Reading Some Of The Reviews. Upon Arriving Thursday I Was Greeted By Ivan At The Service Front Counter. He Was Very Knowledgeable And Broke Down The Steps They Needed To Take To Repair My Truck. Even Though They Were 5-7 Days Backed Up From Getting To My Truck They Started Working On It Immediately. They Communicated With Me Daily On Where They Were At With The Repair. They Were Able To Diagnose It Right Away And Fix It. I Was In And Out In 4 Days. They Even Helped Me Out On The Bill Because I Told Them I’m A One Man Company And Not A Fleet. Would Definitely Recommend This Shop ??”
“Renu the manager was great over the phone, extremely pleasant in person and very flexible with our need for an urgent parking storage space for a small RV/camper van. She was also able to accommodate a last minute challenge with tow truck access to our designated spot and gave us an alternative location without any to do! Facility is clean and organized with secure gate access in/out. Customer service was key and I would definitely recommend for that reason alone!”
“I came to this auto body repair shop a few weeks back to get some work done on my Infiniti q50. I came in with a bunch of external damages and left with it lookin like new again. Repairs took a few weeks to complete and I was back on the road again, they would weekly call me and update me on the status of the repair or if they needed more info from either myself or my insurance. Staff was friendly, and helpful all throughout this journey and I appreciate the work they did for me.”
“It was quick and easy. I was able to book the truck within few minutes and I was able to pick the truck within 1 hour:
I didn't give 5 star rating because the mobile app didn't work wile returning the truck. There were a couple of issues:
1. While going through the return flow, if you change the orientation of your phone then you have to go through restart the process again. It was annoying. I hope UHaul will fix this problem soon.
2. I ran into another problem at the very last step of return process, the application will wait for ever mentioning that it is updating the backend. It never moved forward to the final step. I tried at least 3 times and got the same issue. Finally, I had to return home without completing the process. Next day, UHaul representative mentioned that I could have called them and mentioned about this issue.”
“I rented here for several years. Clean facility, friendly and efficient staff, never had any issues with anything. Very convenient location, a couple minutes from the 880/92 interchange.”
“O/O for four years, no question, tec Oakland is best shop...not the cheapest but I've never drove away and had the problem return. Wish I could say that about almost anybody else. And the vibe and sunsets make you want to stay. Love Oakland”
“Excellent customer service! When faced with a lack of parking, Nikhil graciously moved his vehicle to secure a spot for me. A big thank you to Nikhil for your assistance!”
7:00 AM - 7:00 PM
529 Jackson St, Hayward
Truck Rentals
“Went here to pick up a U-Haul for my move, the day we picked up the uhaul I can't remember his name I think it was Christian he was super nice and showed us everything. The next day we went back to drop it off and it was easy breezy.”
“We needed a cargo van to move some home items from one location to another; Isaac helped secure our reservation for the vehicle and Garrett was on location to help us with needed instructions the day we picked up the cargo van. Great customer service and everyone at this location (both car and rental truck) personable/friendly. The price Isaac quoted us for the reservation was definitely a great deal for the truck rental. We definitely will plan to come back to this Enterprise location for future car/truck rentals. Thank you Isaac and Garrett for your assistance, and we appreciate the great customer service.”
“One stop shop I love the fact that they do DMV I rented a U-Haul and never knew about their DMV services save me so much time they were super helpful and made it very fast and easy for me to get my car registered while I was reserving a U-Haul from them thanks again”
“Penske is great. Weve rented many trucks here with No problem.Cant say the same for Enterprise, where salty, fragile managers can and will cancel your reservation just because they are in a bad mood.”
“They have really good customer service. There praises are a little bit much . But if you want the best you have to pay to get the best . There trucks are in good running condition so you can feel safe wen you go on the road.”
“Reliable equipment, reasonable prices, very knowledgeable & quick service. They offer repairs also on many things too. Drive out of your way to come here , it's worth it”
“Everything about monarch truck rentals was great. Please support local companies like this over the big franchises! Their trucks are much better than competitors, the suspension is smooth and doesn’t bounce your cargo like crazy. The windshield is clear and wipers actually work. The rails and tracks in the box are in good condition for securing cargo. And most of all the people are great! Can’t recommend them enough. We’ve rented from them 10+ times.”
7AM - 7PM
8000 San Leandro St, Oakland
Truck Rentals
“Everything was easy quick and Hassel free! I wish I could remember the girls name that helped us and she rented our storage unit to us she was very professional and knowledgeable and handled everything with efficiency. After a long move that was very stressful for me and my family it was nice that the end process was so easy. Everyone at this location from the guys outside to the general manager was very helpful thank you”
“Super awesome staff! Jesse came after hours to let me put some stuff away (they close at 4 and on google it said 5). I also didn't know you need an appointment, as I was accessing a friend's unit and she didn't tell me. It was truly life saving because I was a few days away from moving to Ireland and had to put my heavy stuff away that day, as it was the only day I could get a friend to help. If Jesse hadn't saved my life not once but TWICE (when he let me in a second time because I accidentally left my passport in the unit) I would have been so screwed. Thanks to you guys!!!”
“Best place to get your rentals at. Jose helps you out with everything you need spcieally when renting trailers hooks them up and all. Very professional i love this place and i always recomend it to friends and familly?”
“I had a great experience with LS Trucking! They helped me to move the dirt and rocks for my pool demo and landscaping project. Leo and his team were so professional and so easy to work with. The dirt and rocks were delivered and transported to my backyard very quickly. After they were done, they made sure to clean up my driveway. They were very responsive to all my requests. I would definitely recommend using this company for all your trucking and delivery needs!”
7:00 AM - 7:00 PM
4833 Thornton Ave, Fremont
Truck Rentals
“Recently "Me and Patti" ordered a couple of new LazyBoy Recliners. They got to us a couple of weeks early. Great, yes? No. We weren't expecting them for at least three more weeks. I don't have a pickup or van. What to do? We decided to call our local U-Haul, shipping moving supplies too, and rented a newer looking clean van. Ordering on line is soooo easy. Got to my local U-Haul five minutes early. The office was clean, organized, and with staff ready to help. My guy, Jorge, was the best. Check out was so quick. I would say I was ready to go in less than five minutes. I was thinking " Wow that was easy". Check in , and hello again, Jorge. We got the van back into inventory, less than three minutes. "Who knew? I didn't." So let's put this all together. Quick, easy, rental on line while at your dinner table, way too cool. ( Even with Patti telling me "No phones at the table".) Then flying through check-in and even then more awesome, practically handed Jorge the keys and left. So easy, so happy. And you can be happy too. U-Haul on Thornton Avenue ( right near 880). Need a rental truck or van? Need moving boxes or supplies, U-Haul has you covered. ( Like a warm and fuzzy blanket). Jorge and the rest of the friendly staff are ready to help you get real happy, really easily. "Me and Patti" will be renting a box van on January 2nd 2024. Going to Sacramento to pick up my new (to me) Ducati D2R "Monster 803. Toys for Xmas. Never gets old. We'll let you know how that goes when we return. U-Haul Fremont, ready and very happy to help. "We like it, alot."”
“I didn't know it was possible for U-Haul trucks to be clean and in good shape. Usually when I go to a neighborhood dealer it's a hot mess. This site looks like just a big field but the owner runs a professional service, all the trucks are pristine, and everything went super smoothly.”
“Best place to get your rentals at. Jose helps you out with everything you need spcieally when renting trailers hooks them up and all. Very professional i love this place and i always recomend it to friends and familly?”
“The best rental rruck experience I have had so far. Excellent service from the staff even the people back in the shop are on there job. Highly recommended and I will be back.”
“I was under a LOT of stress when I arrived at this location with personal family matters. I am a full-time caregiver to my Mom. In order to save money for her medical/insurance costs, we could not afford to pay for my storage up here anymore and I had only one day to empty it. I came into Uhaul with my friend to rent a truck for 24 hours to empty the storage area. Izzy, the CSR who helped us IMMEDIATELY saw that I was not in a good mental state and went ABOVE AND BEYOND by being courteous, empathetic and friendly by engaging me in conversation. Soon after, she took the time to show me available options for my budget and was honest about all fees (mileage, insurance, etc.) so I was cool with everything before signing the paperwork. Courtesy and good customer service these days are pretty bad. But this U-Haul location with its friendly and knowledgeable staff, good rates and superlative convoy of truck options are a MUST for your traveling/moving needs. I highly recommend them! - Neil”
“Great service! Will definitely be coming back and recommending! The lady at the front has excellent customer service and very easy to work with. I ran into some trouble with the u-haul (my own fault) but she worked really well with me and was super helpful. Thank you again for your help and great service!!”
“100% impressed. The clerk wanted to confirm all of the extras on my reservation, item by item. The uhaul website adds things to your order that you don't notice. This is a very honest business and I highly recommend them. They do business the right way and treated other customers with alot of reapect.. Also I was able to get a van for a large purchase within 45 mins of booking online. It wasa clean can and smooth transaction.”
“The customer service representatives was very helpful and provided an informative experience.The vehicle functioned as expected and met our needs-leading to a productive process for us.We look forward to using Ryder for our future rental needs.”
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“Needed a small space (5x5) while we close out a business. Rented a second floor unit. First month $1, $61/month rental and monthly 5% senior discount. Great price. Elevator holds your storage items AND you. Viewed the available unit, did the paperwork and payment, moved several boxes in and left for home in less than an hour. Office staff was nice, courteous and very efficient.”