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March 2024 by WARREN BORRINAGA
Lisa help me
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March 2024 by Aleksandr Busalaev
Great customer service from April
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March 2024 by Wayne Winchester
Service was very professional, and pleasant would refer others very informative. Had a good experience.
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March 2024 by Jeff Chern
Nobody here during official office hours. Couldn't reach anyone by phone
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December 2023 by Matt Hoover
April really went above and beyond to help address my issues with the space. Great customer service experience!
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November 2023 by Super Luckies
I currently have 3 storage units here, and one of the big reasons is how much at home we feel here with April. She is kind and always willing to go out of her way to help us. We really appreciate all the help we've received from her, and this is a small token of our appreciation.
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November 2023 by Coriena Hernandez
Simply love April ❤️ she was amazing at assisting me and showing me the available storages, definitely made me feel like family and I'm happy I chose this location. ❤️
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November 2023 by Aleksandr Antonov
I would like to thank April for an amazing care and support she provided to me on 10/31/23.I was tasked with an extremely short deadline to take care of some of our agency’s storage needs, and April didn’t only gave me a tour around the property to see all available options, she also found the best offer possible that would suit all our needs while being affordable.Thank you April! You are an example of responsible and dedicated professional.Thanks from Downtown Streets Team, the Bay Area nonprofit.
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November 2023 by Darlene Freitas
The lady that works there April is always friendly and very helpful. She is often walking around looking to clean up any mess that needs to be picked up. When I have gone with my niece to pick up a few thing's , April's always there to say hello and make us feel safe and welcome. If there's a problem April will figure it out for you.
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November 2023 by Barbie Silva
April is the best at solving any issues and so professional, I would rent from her any day you got a champion they don't make them like her anymore
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October 2023 by Kona Container Guy
Our company's experience with this Public Storage location was nothing short of amazing, due to Ann's level of customer service. When we were faced with finding a secure location to load a client's container in the area, we called Public Storage and Ann was ready to assist us however she could. Because of her, we were able to park our container in at the Public Storage facility knowing that our goods were well taken care of. She also stayed in contact with our on-site load supervisor to answer questions we had throughout. She is an asset to Public Storage and we would choose this location again, and recommend it emphatically to those looking to securely store their goods in the Bay Area. Mahalo from the Kona Container Guy team!
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September 2023 by Micaella Suarez
Tristan has been a help to me. I always see him walking around with a smiling face, getting to know the people around the storage. I don’t come often but I feel that his presence is always here. He really is awesome and I love this storage!
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September 2023 by Eric Perez
I've been using this storage for a couple of months now, almost a year, and I never have any issues trying to access my storage unit or with safety. Tristan is always helpful when I have any questions or issues about my account. Grate customer services.
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August 2023 by Olympia Pereira
Using this Public Storage for a few years now and never had any issues with access to my belongings or concerns for the safety of my belongings. Staff always friendly and helpful. Special shout out to Tristin, who helped me close out my account after years of great customer service. Thank you Public Storage, San Lorenzo!!
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August 2023 by Estelle
My experience with Public Storage was very nice with Tristan He explained everything and moved spaces as was no light bulb He was very helpful and kind.
