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“They were awesome. And patient. They explained everything to me so that I understood what I was getting and I got a free phone. My Metro store was Latino Wireless but since they no longer have Metro I will consider this my new Metro store. Thank you for all your help.❤”
“I was facing technical difficulties with my phone. Called ahead to find out if a representative will be able to help me at the store. Chris answered and assured me he had years of experience with phones and would be glad to help me out. Upon parking in the lot, Chris greeted me at the door and efficiently handled my issue. Great customer service, knowledgeable, and fast!
THANK YOU”
“I am so grateful to the lady who helped me, I went more than once to a subway that is by my house and they always told me that they couldn't help me. I decided to come here to get help and they recovered the number that I thought I had already lost. They always told me no and here I recovered all my information and I am truly very grateful, thank you very much Andrea for everything you did for me.”
“These are just the most honest capable people you can imagine. They did an LCD display for me. The incoming shipment with my display was stolen. He dropped the price $20 for MY inconvenience. HE was the one with his stuff stolen. Classy guy. I then through some misfortune needed him again shortly after and he bailed me out with a reduced price again even though I offered him full price.
I couldn't figure out why he doesn't have a straight 5 star rating, so I read through the reviews. He does. Endless numbers of stories similar to mine. The only thing keeping that total rating number from being even higher is a couple of obvious hatchet job reviews from people that it appears spend most of their time disgruntled over something.
I was able to watch how they treated everyone that came in. These guys are really solid.”
“This is an amazing phone repair shop! The level of service and quality is outstanding! The owner is very friendly, professional, honest, and helpful when it came to my phone. He was able to answer any questions I had and he made my phone look good as new!! I definitely recommend this place for any phone repairs. They also have a large variety of phone cases and screen protectors that you can choose from.The service is fantastic and I highly recommend coming here for any phone issues or repairs!!”
“Alex was great! Got an appointment the day of and he got my cracked phone screen fixed in under 30 minutes. Would definitely recommend to anyone needing an Iphone repair for an affordable price!”
“Bryan is so awesome! He's really passionate about what he does and repairs everything faster than Apple! Saves so much time so I'm thrilled! He's very caring and teaches you how to take good care of your prized electronics so that they'll last for a long time. His store is neat too. Great customer service, very knowledgeable staff, and convenient & flexible hours as well. My schedule is so jam packed so I really appreciate him accommodating me and answering all my questions. He goes the extra miles. Thanks so much for my positive experience and for all your help! I truly appreciate it.”
10AM - 8PM
39475 Fremont Blvd, Fremont
Mobile Phones
“Excellent Service! I dropped my Pixel 6a phone which caused Screen Bleeding, and if it weren't for the custom ROM I had on my phone, they were able to replace the screen within a day (but because of my ROM they took a few days until we all realized it was the OS). Will definitely come back if I ever need similar service again.”
“Fast, friendly and affordable. Very polite guy . He fixed my cracked screen within minutes. Ive since had issues with my photos/videos so I plan I heading back . I highly recommend this place”
“My charger port was no longer working so I sent inquiries to a number of repair shops in the area through yelp. Louis was prompt and knowledgeable in his reply, while also offering the best competitive price. I came in and he was very friendly and communicative, making what I thought would be an annoying charger port replacement into a quick and easy cleaning. He was so kind, honest, helpful — this business has all good qualities in a solid local spot! I’d recommend Louis over and over again”
“This store has the best service in the Bay Area. Everyone is welcome to come here to experience their service. Every service staff is very enthusiastic and the service is very considerate. It feels like you have checked in to visit a tourist attraction.”
“I came in with a messed up phone the insurance was taking long to respond Jessica such a kind lady helped me by upgrading my phone for only $50 I am an older lady she was very patient with me and even transferred my contacts one by one because my Bluetooth on other device was not working. I will always come back the customer service was wonderful.”
“Telexpress has amazing service, I always go there to get my phone cases, my chargers, I love their products. They also have beautiful bracelets too with a reasonable price.”
10AM - 7PM
2992 E 9th St, Oakland
Mobile Phones
“The manager of this AT&T authorized retailer store, Alex, is incredible. I had a complex billing issue related to my switching my cell phone account from personal to corporate and back to personal (all with AT&T) only to leave and take my number to Verizon. Even though I no longer am an AT&T customer, he went above and beyond to help me resolve the issue, which included making a couple calls to corporate, and I left having my issue fully and fairly resolved. He made the choice to help me when he didn't have to, since this isn't a corporate store, and I can't speak highly enough of Alex's professionalism and kind heart. This experience has me second guessing my decision to switch to Verizon!”
10AM - 7PM
3263 International Blvd, Oakland
Mobile Phones
“I really like how they serve here. Or I come from Santa Monica to Oakland. I don't like other stores, it's only in Oakland, thank you for your attention.”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
“Helped by Fox to get my dads uncharging phone replaced. Fox went above and beyond to help me complete my transaction and get my dad his “lifeline” back ?
Def go here if you need some real service!”
10AM - 8:30PM
741 A St, Hayward
Mobile Phones
“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”
10AM - 8PM
775 La Playa Dr, Hayward
Mobile Phones
“Muhammad Ahad is the best guy i have ever met in Verizon. This guy saved me $150 in my bill me and friend were paying $150 extra every month and he saved us. However, guy from Verizon San Francisco scammed us. But Muhammad saved us.”
“Love this place everyone is ALWAYS so professional and courteous to the kind to all of their customers. I definitely would recommend this place to ALL of my family and friends.”
“I needed to upgrade my Motorola e6, which was no longer compatible with the new network. The young man helped me transfer everything from my old device to the new one. Very helpful”
“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”
“always positive attitude, employees are knowledgeable and engaging! BTW to the lady below me Metro does not carry a g3! google works wonders when searching FOR ANY PRODUCT!”
“Darryl was friendly and knowledgable about phone purchasing plans the many benefits of using the next program! We were shopping for phone protectors as well and he took the time to help us find a reliable one! we had such a wonderful shopping experience with him!”
“Love this store especially they always give me their honest opinion on what phone fits me best .. I love that .. Always go the extra miles for their customers .. Excellent service .. Trust nobody but they are the ones i trust !!!!”
“I've been with Tmobile for years but I happened to walk in and I asked the you g lady working a few questions. She was very detailed and completely sold me! I came back a week later requested Paola (is her name) and switched over 4 lines. I've heard great things about Verizon so far I'm very impressed. She made the process fast and took care of everything while multi tasking.”
“Excellent service!! I recently went to get a new phone line and they treated me very well and very kindly, many thanks to Jakeline and Cinthya for their incredible attention.”
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“Staff is extra helpful. The other location said they couldn't help because their system was an issue. However I went to this store and she said that's the stores laziness.”