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November 2023 by Alicia Leon
They did a great job!!
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October 2023 by Ricardo Diaz
BEST SERVICE for a GREAT PRICE!Brought my car in for an oil change & they completed the job quick and clean.Refilled all my fuilds & air to tires.They even caught a loose bolt a prior oil change location did not properly tighten.Over all great experience, price is very good. I highly recommend & will return again.Services: Air & cabin filter replacement
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September 2023 by Anne Jolene Cuaresma
I had 3 different cars come through and with each one, I felt cared for here. Thanks Joe and the team!
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August 2023 by Vala Burnett
I can't say enough good about them! I've been going here for roughly 6 years now. The first time, they just did an oil change - quick, efficient, and affordable! The second time, I trusted them with a tune up. They did a great job, and mentioned that the AC was out of fluid - I said that was fine, it didn't work. They pointed out that perhaps it didn't work because it was out of fluid, and offered to fill it, and if it STILL didn't work, I could go to a shop, get it repaired, and they'd refill the fluid a second time for no charge. Essentially, they might fix the problem right now, and if they didn't, they'd provide a free service to make it right! Yeah - they were right - it didn't work because it was out of fluid! So that day, I left with a tuned up car AND a working air conditioner! I go back regularly now, and trust them implicitly. I hand over the keys, and when they ask what I want done, I ask them to tell ME, because I know they're going to take care of things ethically. They go, look at the car, come tell me what they think and how much it could cost, and what other options might be if it's outside my budget at the moment. I'm bringing them both a 2007 Saturn and a 2010 Honda Civic Hybrid - both with 150k+ miles, and both still running like a dream, in part because of the care they provide!
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July 2023 by Gerald Hoffman
These guys were fast!
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July 2023 by Dana G.
First off, I had been coming here for years. My dad told me to come here and they always treated me well. Joe is great and the service was always quick (hence the 2 stars). However, I told my husband to start coming here (he even left his previous guy) and after that terrible experience we are now looking for a new place. I'm pretty disappointed because I am loyal to honest businesses that treat people well. My husband went in and got a synthetic oil change. They updated his sticker to 3k miles instead of 5k so he went in after the sticker number to make sure he was still good (he had forgot his mileage from previous visit). They said he needed another oil change, he said fine. Then they said he needed filters (multiple different ones) and rotors, pads and something else with his breaks. He settled on just rotors. Mind you, he's not a car guy at all so he was trusting them considering I had recommended this place. $500 later and we still are not convinced they did a good job and definitely not honest about what his car actually needed. Also, these guys are oil people, not breaks and full mechanic service people!? Why were they trying to fix his breaks??? He came for a damn oil check! He didn't ask for a full car inspection! I was soooo pissed at them for this! All they needed to do was tell him, "oil is still good for 1-2k miles, come back then" and we would have HAPPILY came back. But instead they wanted to make an extra buck and risk loosing (multiple) loyal customers. I understand places try to upsell you, but if you were an honest shop you wouldn't try to get money from people by bamboozling them right? It's one thing to be honest about what needs to be done and HELPING them. But it's another thing to lie and trick someone into buying something for your own benefit. This place lost a long term customer as we don't support businesses that take advantage of people. Not only that, I would NOT recommend this place and suggest people find an honest shop. Obviously my family and I will not be returning to this place and will find another place we trust to not take advantage of our lack of car knowledge; this place will do exactly that!!!!!!
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July 2023 by Moryll R.
I highly recommend this location. I'm so glad I came across this oil change place! I used to go to Jiffy Lube in San Lorenzo, and I did not have good experiences there. Thankfully here at Lube Boys in San Lorenzo, the mechanics are very knowledgeable, competent, friendly and most importantly quick with their work! I got my first oil change here years ago and after going through several vehicles, I've stayed loyal to this location! Again, I highly recommend this Lube Boys, they won't disappoint!
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July 2023 by Polino 96
Very polite and quick! I always come to get an oil change here because of the great service! They don’t have snacks but you don’t need it because it really takes only 10 minute.Service: Oil change
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April 2023 by Roxanne C.
I had to get oil change, but a plate under my car was bent and they let me know and that also that there was a gab in between that if wider could have cause oil to leak onto a gasket and cause way more damage that would have been costly to fix; however since it was caught in time they fixed it made sure no gaps. They were great as well as taking care of my car with quick efficiency!
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March 2023 by Valeria Mejia
Pleasant experience. Fast service and friendly staff!Service: Oil change
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March 2023 by Greg Bates
Very quick, friendly guys
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January 2023 by CJ Williams
They always do a good job, super fast I was in and out in less than 20 minutes. Very professional as well.
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October 2022 by Sylvia W.
They are great. They met me at my car within minutes of my arrival. They understand my problem and were clear on what they would charge me and how long it would take. Everything went smoothly and I was out of there in under 20 minutes. I was charged exactly what I was quoted. I can't tell you how wonderful it was to work with such honest and caring people. I highly recommend them and have already referred several people. It is funny actually, I was waiting in line at Walgreens and was talking with a friend about my car problem and someone in the line overheard and told me how great they are. I gave them a try and I was not disappointed.
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October 2022 by Patricia M.
I've only been servicing my car since I bought it brand new last year at the dealership. My sister highly recommended to come to this specific location. Now I know why, because they are extremely helpful & go the extra mile to make sure your vehicle comes out top notch! It was quick & easy to get my car serviced and I had no appt! I was done with my appt less then 15 mins. They were very thorough with my car. They did such a great job, I am definitely returning for all my car servicing. I immediately returned to also have a engine flush that would of cost me 3x what I would of been charged if I went back to the dealership. Ask this shop & your request will be delivered & with the best prices! Thank you KH for giving great customer service! Telling all my friends & family to come to your shop!!
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September 2022 by Jennifer Michels
These guys are fantastic. Super quick, friendly and, communicative. They do a great job and are reliable. I highly recommend!!
