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December 2023 by D A.
As a property manager, I've used this Kelly Moore for over 10 years. Now I'm updating an apartment between tenants and it needs the works: fresh paint, but also new flooring, lights/fans, cabinets and a new bathroom - so there's a lot to coordinate and time is always a factor.On my last two visits, Cliff has helped me narrow down millions of shades of taupe to just three in record time (15 minutes!) - any of which would perfectly complement the new living room carpet. I picked the lightest of the three and once it was on the walls it picked up the lighter tones in the carpet, making it pop. Even my painter commented it was a great pairing. I could never have gotten there without Cliff's dead-on color sense. I think he said he was an art major so color is his thing. All I know is he's my ace in the hole. Who needs to pay a designer hundreds of dollars when you've got Cliff's nose for tones? You're the bomb Cliff, thanks so much! I'll be seeing you for my next project.
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July 2023 by Ann Q.
Customer service lacking. I'd give this location a zero! No sense of urgency, if anything they love wasting time. Walking around like they don't see you. I was the only customer, yet two employees seem to not see me. Both employees did not want to be there, and one completely not having any knowledge about paint or any questions. I'd avoid this location, unless you're looking to waste time.
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April 2023 by tien p.
I forget their names but everyone I've dealt with has been super helpful and patient.
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April 2023 by ed Tallman
Great as always, knowledgeable, helpful ?.
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March 2023 by K H.
We were cleaning out of shed and discovered a dozen or so old can of paint.We discovered this store takes old paint after we spoke to Cliff at this location.We brought over the cans and were treated with great service by Cliff in helping us drop off the cans.Appreciate that this location has this feature and appreciate the service given by Cliff at this store!
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November 2022 by Izaak Gutierres
Grate service no complaints very much caind personal ? thanks
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July 2022 by Nader Davari
Best place to buy your high quality paint. Very helpful and friendly staff. I highly recommend this place.
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July 2022 by Jon Spangler
Great staff, experienced and friendly. A great place to buy quality paints for our San Leandro house and for your house.Updating my review July 11, 2022, with three July 2022 photos of the finished paint job by our friend Jim Tyler of Alameda. The San Lorenzo Kelly-Moore store is still terrific! (The last two photos, posted with my original review on 2/9/22, show the sample painting we did in 2021-early 2022.)
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June 2022 by Adrienne Jones
Ordered online and drive all the way over only to be told my order was cancelled I couldn't get the product at all not would I be issued a refund for the order I already paid for. Someone could have at least called to let me know my order was cancelled and the staff in store should be able to give me a refund since that's the store that I ordered from. The people in the store were not helpful at all and Im still waiting for my money back.
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April 2022 by Mike Martinez
Been buying paint there now since the 80
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February 2022 by Anne
Very helpful friendly and professional!
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August 2021 by Genesis Prado
Bad customer service. Staff seem annoyed to assistb(Pamela and manager). I purchased a product and 3 months later returned for the same thing and but staff said they couldn't help an they had no such thing and sent me to another store of a different brand where it turns out doesn't sell this product at all!!! It was a big waste of time for us all I think. Staff should be knowledgeable about products so they can recommend and advise us.
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February 2021 by Nancy M.
Staff members were taking precautions, wearing masks and keeping distanced. Roberto was extremely patience and helpful. Although the product is not expensive, we are finding it has excellent coverage. Nonetheless we experienced excellent customer service. Thank you Roberto!!
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January 2021 by Steve R.
Went to K M paints to match paint left by previous owner They wanted to charge me $52 for a gallon of paint What a rip off I will not be going back
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October 2020 by Oscar Perdomo
Excellent Customer Service!
