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September 2023 by Ali Mohammed
Professional and knowledagble like most tax firms, but what makes them the best is there communication and responsiveness. They will talk to you and take care of you. Please give them a chance. Very nice and hard working staff.
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April 2023 by Bernard Catambay
Great people, great service, able to answer all questions and work fast to get you out.
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March 2023 by Stephany Sedlmayer
I had some issues but Samantha was very responsive and helpful.
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January 2023 by Veronica Medina
Just based on the phone call with Jonathan today, he is so knowledgeable, easy to ask my questions and he clearly answers them. How refreshing to find a tax service that delivers like this. I will see him in January for our taxes but I feel so at ease now that he explained things to me clearly. I highly recommend Jonathan and his team!
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July 2022 by Mark B.
Received call back after short delay. Appears issue has been corrected. Thank you Jonathan
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June 2022 by Julian G.
I was looking for a new tax preparer in the East Bay as I lost contact with my old one. After seeing reviews on Yelp, I decided to give Baywide Tax Service a try and am glad I did. John and Samantha were very helpful, professional, and friendly in answering my questions. I am looking forward to filing my taxes with them in the future.
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May 2022 by Christina R.
Baywide Tax is awesome! This review is long over due; however they do a great job, when it comes to doing Taxes! Been going to them for years and never ever had a problem. Thanks Mason for your great personality and professionalism and thank you Jonathan on my parents behalf you are awosme as well!! If you need an honest and good tax service baywide is the place to go!!
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April 2022 by Nancy R.
Baywide tax service is awesome! I was helped by Silvia this year and she made everything go so smooth. I highly recommend for anyone looking for a new place to do their taxes for the following years.
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April 2022 by Xmgl D.
I reached out to ask for help with my taxes, and at first, they were responsive. But then they ignored my messages all together even when I tried to follow up. If they were busy or just couldn't take more clients, they should've just been honest rather than leaving me hanging. They also charge around $200 for personal taxes. Unfortunately my experience was not good. Poor customer service and they're not reliable.
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April 2022 by Cindy O.
Highly recommend this family business, excellent advice and customer experience. We've been helped by Jonathan and Mason, both extremely knowledgeable.
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April 2022 by Floyd S.
Baywide Tax Service was able to receive 20 minutes before my scheduled appointment. Mason was an absolute professional and a pleasure to work with. He entertained our 9 month old baby boy and was patient with his crying. I have used turbotax for the previous 8 years, but I am so happy I decided to move away and work with Baywide Tax! The only thing that would make me happier is if I made the switch sooner! I am certain I would have greater returns! My girlfriend and I felt so relieved after our taxes. We typically felt tax season to be a burden; however, this experience changed that for us. Thank you, Mason, for being such a high caliber professional, and thank you Baywide Tax, for raising the bar and setting a higher standard of expectations! Looking forward to next year!
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April 2022 by Jessica B.
This is a review for John who did my taxes. He saved me money for the year! Really thankful he made the filing process quick and easy. I appreciate his work. I would definitely recommend him to friends and family!
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March 2022 by Mahesh B.
This is easily the worst tax consulting experience I've had. I setup an appointment to talk to a tax consultant and no one answers the phone. I leave a voicemail and get no response, emails go unanswered. I call back a few days later and I get told I can't speak to anyone without an appointment. No apology for missing the first one and I must setup an appointment again in spite of the fact that they missed the original. I reset up the appointment and get multiple reminders about it. I call at the appointment time and yet again no one picks up my call. I can't tell if this is an actual business, a weird prank or just a front for something else.
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March 2022 by Jill P.
I can't say enough good things about this company and the people who work there. They make what can be a daunting task a relaxing and positive experience. We've worked mostly with John over the years but my parents see Mason and have been raving about him. Thanks for all your great service, Baywide!
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March 2022 by Daniel H.
John G at Baywide is amazing! He really knows and understands filing taxes, and he's really good at making things easy to understand. There are a million places claiming to do "free" tax filing now, but paying John for his help is more than worth it. I always come away feeling like I got the highest return possible. Thanks for all you do, John!
