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“My mom and I have been coming here for over 6 years. They're always so helpful, professional and quick. I'm so grateful to have their shop in Oakland!! Thank you so much”
“My Volt battery died and was reluctant to change it out because of the cost. I noted that they are on BBB so I trusted to use them and was not disappointed in the end result. So far so good and in hindsight I suspect that the original cause of the failure was self inflicted by driving an electric vehicle like a gas car!!!!!! the work was not done as quickly as expected but I was not in a hurry anyway.I am happy with the result thank you ****!!Huw”
“first time at this shop. very nice. In a nice industrial area. Carlos helped me with my caravan's battery issue. he tested it and it was bad battery. Then found me a brand new battery with 5 year warranty and installed it. Very cool and helpful dude. I would highly recommend this place. I also think the cheapest price for brand new battery in town! they are generous and helpful. Thanks again Carlos”
“I needed a rear brake light replaced and they had them in stock. Tristan was very helpful and was so kind to install it for me. It took a little bit of work because the bolts are getting old and the burnt out brake light was a little fried. Tristan did it excellent job.
Thank you so much”
“Went to purchase engine oil and I did not know the type I need. Joe helped me out picking the the right product and he also extended his services to fill it up in my car. He was very helpful and professional. Joe is simply the best and his employer is lucky to have him.”
“All I can say is THANK YOU. When one employee couldn't help me she found someone who could...that would be Sam. I had spent 6 months changing parts I probably didn't need to change. But Sam was relentless about helping me find the correct parts and firing order. Car hasn't given me any problems since. They better hold on to this guy. His dedication is rare in these times. Again, THANK YOU.”
“Good customer service is and it was a lady older lady White I did not know the part and she didn't either but she helped me and got the right part for my car...m.”
“Came in to get a new battery for my car keys after avoiding it for as long as possible. I'm so glad I came to Interstate. It was super fast, less than 5 minutes, and they had good customer service.”
“I had a very stressful morning , my grandfathers tire popped , and he gave me a $100 bill to go buy him a tire patch , and when I get inside the store a great employee helped me find the tire patches , and when it was time to pay I only had my $100 my grandpa gave me and no card , and the employee by the name of Kylie went out of her way and payed for my item because they had no change ! she payed it out of her own debit card , she was very kind and very helpful . people like her should never go unnoticed she definitely deserves a raise , she is a great person and I will never forget this experience .”
“I was in this store today to get help and check on my car battery. Mohammed, the technician, was very helpful and knowledgeable on diagnosing the situation. Excellent work and customer services.”
“Just to show that it is a good parts store, they have quality parts, I bought everything to tune up my Toyota Sienna. I bought spark plugs, Ignition wire set, PCV valve and Carburator Cleaner, everything cost me 220 dollars and the best thing was there was staff who attended to you in Spanish :)”
“Haven't been here enough times to offer a fully qualified review, but I've always had a fairly good experience the few times I have visited this particular O'Reilly location. As a general rule, I find the staff to be helpful -- they are not always perfect, but O'Reilly does seem to hire people who know the difference between the water pump and the alternator on a car. And they seem to train them. And this O'Reilly location meets that expectation.”
“My Windwiper has been broke a part for some reasons.Googled the nearest store is here.The Store Attendant Kevin was very nice.he patiently illustrated me how to install this step by step,then came inside when I install properly.i am very regardful.”
“Staff member go out of their way to help you! I had to replace spark plugs on my vehicle. They helped me find all the tools I need and even guided me on how to do it! Thank you!”
“❤️❤️❤️ I HAD A GREAT VISIT, HELPFUL STAFF, CLEAN STORE, I WAS IN AND OUT. THANKS FOR THE EXCELLENT SERVICE THAT WAS PROVIDED #ONLYTHELORDKNOWSWHATSINSTOREFOR2024 ???????????????.”
“Excellent customer service from Terrance helping me with my windshield wipers purchase. Also, Gerardo for installing my wipers and showing me how to attach them. Good customer service, friendly, professional and efficient! Would definitely come back!”
“The RSS and the manager are both awesome people and have always went above and beyond for me any time ive visited this location. Thank you for always being kind, you are appreciated. Awesome Art too ?”
“Love this business. I come here to buy my needs for my vehicle, as well as the customer service is very well educated. Whenever I need a question answer they pretty much have it answered.”
“Great service and energy is great!!!! However, can we start answering the phone???? Even, if it's a, "thank you for calling O'Reilly, please hold." Courtesy is all it takes. Other than that keep up the great work.”
“Deonte has done a lot to train our guys and keeps our vehicle inspection up to date. Gabe the customer service rep puts everything away. mighty is a great company!”
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“Place is always pretty busy. But they are helpful and well staffed. Some of the younger cats aren’t knowledgeable but they help each other out which helps us out.”