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June 2024 by Europe in Road
I came to the store today. The sellers were not polite. The Asian guy turned his back on me and was talking to his colleagues. I've been waiting a long time
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May 2024 by Victor G.
In the midst of troubleshooting a sighting that my rear braking lights had failed by a passing motorist on the freeway recently, i was puzzled by my failure to find the "broken" bulb at that time. I found 2 other broken bulbs not related to the braking bulbs. I also found no fuse in where the brake fuse was supposed to be. Tried to buy one but couldn't tell the difference between a regular fuse & a mini one. Brought a similar one in size but not the right ampage so the associate here pick the right one for me. 15 amps. 10 for 11.99.... Fixed the fuse problem which led me to identify which brake bulbs were "broken". Fabulous customer service! All aisles labeled. Easy to find but not easy to identify.
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May 2024 by Ricardo C.
Ordered an engine. Waited 3 months and they ended up telling me engine didn't arrive. They didn't give me an explanation and just refunded my money without the option to reorder. I was expecting an apology for the inconvenience and at least a discount for the waiting another 2-3 months but customer service and manager seemed indifferent and they seemed to not care of trying to help me get an engine. Really unprofessional.
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April 2024 by ryan dunahoe
Awful customer service from Roy Perez. Not helpful at all.
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March 2024 by Gregory Romero
They had what i needed when i needed it. The best part they were opened late. When an emergency situation arose was grateful for Autozone.
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December 2023 by Wesley Hall
The store manager needs to work on his attitude towards the customer I find his attitude towards the customers applong and not accablle for his mangerorl job
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December 2023 by Loretta Brandon
Very helpful, good customer service.
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December 2023 by Rosalyn Penelton
Absolutely fabulous customer service
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December 2023 by Gary Estes
Was a b le to ger needed parts no p rob l em, and staff were friendly and helpful.
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November 2023 by Ivan Valdes
Jose was probably the most helpful and friendly Auto Zone worker I've ever encountered, give that man a raise!!!! Great experience overall and highly suggest everyone to go to this store for your car needs. Thank you Jose for making my experience a memorable one.
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November 2023 by Mike Nugent
Bad phone customer service. It's not the first time. An employee at this location just put me on hold for 15in, did not even hear him/her. Probably would have waited another 15 min before getting disconnected, which happened several times. If you're going to put a customer on hold that long, then tell him or her to call back. Terrible business, no common sense.
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November 2023 by Luis Sanabria
Bad service No help
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October 2023 by Ever Alvarado
You find all kinds of spare parts for your car and the best thing is that they speak Spanish. Greetings and blessings
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October 2023 by Francsco Aguayo
Fully satisfied, prompt attention, with specialized advice on the automotive parts sought. Wide variety of products. Thank you AutoZone Hayward Ca.
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September 2023 by Brooke Timmons
I went in at 9 and the doors were locked so I called and the workers said “you could have just knocked”I did. No one was up front.I didn’t say anything to them other than your doors locked and the sign says you close at ten. I don’t need a 19 year old to cop an attitude with me for expecting a business to be open during their hours.Then when I went to leave the door was locked behind me. That’s really sketchy. I’m the only customer with two male employees and they Lock me in the building. What the heck is that?!
