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October 2024 by Rose Drake
We brought our pitbull puppy to you , said she didn't have a heart murr murr well that wasn't true I'll be seeing you real soon
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September 2024 by Jennifer Cavicchi
I am so glad I found Arroyo Vet Clinic! I have a difficult dog and every time we visit, we are treated with patience, kindness and compassion. It feels like Arroyo approaches treatment with a true "team" mentality. I am so grateful I found this gem.
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March 2024 by Tina Rios
Consumers Beware: Bait and switch pricing. Constant "up-selling" of services not needed. Bogus testing. Bill Padding. After TWENTY years as a loyal customer, we are now realizing the deceptive business practices Dr. Mavi employs to sucker unsuspecting pet-lovers into paying for ridiculously expensive services that are not at all necessary. And watch out for the unexplained "miscellaneous" charges they tack onto your bill, ranging close to a thousand dollars! While our family is financially insecure, Dr. Mavi goes home to a 3.3 MILLION DOLLAR house every night that he probably afforded with all his ill-gotten gains. Not to mention the brand new “state-of-the-art” facility he’s having built… is it being built on his customer’s dime? I wouldn’t be surprised, with the amounts he tries to charge. I would also be remiss if I did not mention the false diagnosis and elder financial abuse committed by Dr. Vangilder at this same establishment. After making a few calls, we found that other local vets were MUCH more affordable and had more prompt appointment times available. Steer clear of the SCAMMERS at Arroyo Vet Clinic. They exploited our love for our pets, milked it for all it was worth, and they exploited our TRUST. What's MORE EYE-OPENING is that their other doctor, Dr. Kornfeld, authors books and other literature which read like instruction manuals for other vets on how to best rip-off their clients and make inflated profits. In one publication, (and I'm paraphrasing) he talks about how a vet can LEVERAGE their clients’ habits and patterns to turn more profit. Then goes on to say that clients who have paid for expensive procedures in the past are more willing to pay for other expensive procedures in the future- and these are the customers to target. He says to target pets with dental issues and senior pets. He offers a wealth of advice on how vets can invent profits out of thin air. He says the big bucks are in "preventative" care- teaching other vets that the way to maximize profits is to target owners of HEALTHY pets, under the guise of “preventative” care. Expensive diagnostic testing- you know, just to rule out any mystery illnesses that MIGHT be lurking inside- even though your pet displays zero symptoms of any illness, unnecessary annual exams, booster shots… He claims to have helped vet teams across 5 countries maximize their wealth with his dishonest methods. HOW ARE THESE PEOPLE NOT IN JAIL?
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February 2024 by Kiera R.
Last night we rescued a lost dog right as the vet was closing. We called 5 places for a microchip scan and Arroyo was the only one who offered it. They stayed open 15 mins late just for us! They quickly scanned her, got the info for me to call 24PetWatch, and we were able to drive the pup straight from the vet to her humans. Doggo had gotten loose in a parking lot on a car ride during an errand run. Glad she was reunited and all safe and sound! Thank you, Arroyo!
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January 2024 by Ken P.
This place is absolutely wants you to open your wallet. My dog has a history of UTI. And instead of just approving the medication already prescribed, they insisted we waste our money on a fake appointment.
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December 2023 by Sam Yuen
Started coming here as a new pet owner about 5 months ago for my kitten Kimchi. The AVC staff has always been super approachable about all the questions I had and they've done a great job of explaining things to me along with handling Kimchi for her vaccines and blood tests. Highly highly recommend any pet owner nearby for this place not just for how great their customer service is but also because they have longer business hours than other clinics nearby in case you have an emergency outside of standard business hours. The level of care they provide for you and your pet sets a very high standard for all vet clinics.
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December 2023 by Lauren D.
We recently switched veterinarians because of an chronic issue with one of my dogs. Arroyo Veterinary Clinic was able to take us in relatively quickly and see both our dogs at once. Jordan and Dr. Van Gilder were so kind to us and addressed all our issues. It was our first visit so we stayed a long time but never felt rushed and all our issues were taken seriously. Dr. Van Gilder was so sweet and patient with our dogs I think they fell in love with her immediately lol. Jordan also spent so long answering our questions and he is very knowledgeable. We didn't feel pressured into getting anymore than what we needed. The exam rooms are big and the waiting room is spacious and clean. All their employees were really nice. We look forward to coming back!
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December 2023 by Nancy P.
My family has been coming to Arroyo Vet for years now and we have always had positive experiences! The staff is fantastic and I always leave here feeling a lot better and relieved. Earlier this year, I brought my cat in because he had some respiratory issues. Dr. Royalty was able to diagnose him with feline asthma fairly quickly and helped me get him on a treatment plan, along with a new prescription diet as well. She was very professional and walked me through any questions I had, along with presenting me with multiple treatment options. Fast forward to now, he's no longer coughing or having any asthma attacks! Thanks for helping me keep my boy healthy :) I have since moved out of the area but I'll still come here, even it means driving 45 minutes. It's reasonably priced and they have great service. If you're in SLZ/Hayward area, this is hands down, all-around, the best vet.
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November 2023 by Jackie L.
Awesome service, very considerate. Will revisit again for annual checkup. They did a wonderful job for my cat and I love how caring they are.
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November 2023 by Mikayla Pratt
I needed to switch to a Veterinarian office that is within walking distance of my home, and also had good care reviews. My dog, Dahlia, had her first wellness exam from Dr. Andre and staff and I was very pleased at the care Dahlia received. The Doctor and the staff made sure that Dahlia received a thorough check-up, took care of normal items of care for her and also recommended other important vaccinations and tests so I can continue to maintain her health. I am very happy with the care she received and would recommend Arroyo Veterinary Clinic to anyone looking for a place for their pet(s) to receive excellent care.
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October 2023 by Katie Pham
Honestly, if I was still in California I would have aggressively sued you guys for veterinary malpractice. You guys overcharged and misdiagnosed my family’s dog and cat. Do you people seriously even have hearts?
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October 2023 by Wayland M.
Been coming here for over 10 years so this is long overdue. The doctors and staff here are absolutely amazing. They truly care both my dogs and have never steered us in the wrong direction. I have never walked away feeling like they over prescribed or recommended procedures purely for profit. Get on the waitlist if you can. Will never go to another vet even if I have to travel further. To the all the doctors, technicians, staff, thank you for always taking care of my dogs.
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September 2023 by Nadine Chen
5 stars!! The vets and vet techs at Arroyo are so knowledgeable, kind, and caring - not only were they very helpful for a standard checkup, they were able to squeeze in one of my cats when he hurt one of his claws overnight despite their packed schedule and the fact that I had a job interview the same day. To get on my soapbox for a minute: it’s also so important to support locally-owned veterinary clinics like Arroyo! Private equity and large corporations (including Southern Veterinary Partners, Mission Veterinary Partners, and Mars Incorporated - yes, as in Mars bars and Milky Ways - which owns the Banfield Pet Hospital chain, the VCA Animal Hospital chain) are eating up local veterinary practices which hurts your pets, your wallet, and the veterinarians themselves financially and in terms of quality of care. Do your research and support local!
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September 2023 by Corinne Lamata
The team at Arroyo Veterinary Clinic was friendly, warm, caring, professional, patient, and most of all, knowledgeable. I felt very welcomed and trusted Dr. Mavi and the AVC staff immediately. My cat, Fiji, is a naturally fearful kitty and the AVC folks were very kind and helped her feel more comfortable. I worked in animal welfare for many years—the Arroyo Veterinary Clinic team is one of the best I’ve ever known. I very highly recommend them.
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September 2023 by Patricia Gilmour
The staff at Arroyo Veterinary Clinic is caring, helpful and loving to all our fur babies. Thanks for all your help.
