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March 2024 by Mary
I went to the Xfinity store yesterday and was greeted by the nicest guy. His name was Armani. Armani was not only nice but he went above and beyond to my husband and I (who was on the phone during my visit). Armani was the ultimate example of expert customer service along with being super helpful, patient, friendly and sincere. This store scores huge brownie points in my book just for hiring him. Thanks Armani!
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March 2024 by dino martinetti
I went yesterday and a polite associate greeted me his name was Aaron a very nice boy, i exchange my dvr i was out less than 10 mins.
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February 2024 by Liz R
Will drive out to Union City every time !! The people here are uneducated about their own job. This location is basically a “franchise” and are limited with information and services. Over charged us by opening an extra account “assuring” my mom the other account was closed, which wasn’t true. Union city location has helped us out tremendously.
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January 2024 by Jess Candia
I'd like to give my reviews to businesses that make a difference in my life and others . I came in about an hour before xfinity was closing and there was a few people before me and people being helped I was greeted and told I will be assisted shortly . Erica is the one that helped my son get his phone back up Very quickly and efficiently. My son was extremely happy and thankful after this small trip . Those kind of services that make a difference in one's day is truly amazing customer service . Thank you Erica and team !
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January 2024 by Jennifer Platter
I am so glad there is a store closer to me. I had some equipment to return and have been procrastinating because I didn't feel like going to Oakland. I was greeted right when I walked in, waited only a few minutes, returned my equipment...easy breezy! Everyone was very nice and professional. Unfortunately I can't remember the name of the person who helped me.
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January 2024 by Monica Aguas
Not a long wait. Welcomes and assist you right away. Aaron helped is with our query and he answered all our questions without hesitation! He explained all that we need to know. Xfinity San Leandro and Aaron thanks!
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January 2024 by KILLA Malea
Very nice and was assisted quickly they did not waste any time helping me and fixed my cable issue
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January 2024 by Julian Johnson
Very good customer service, my agent Malea was very helpful and answered all my questions clearly, I highly recommend this store if you are in the area
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January 2024 by Wavvy Baby
Great customer service and amazing management team ;the manger Selena was very organized and her team was efficient and fixed my issue quickly
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January 2024 by Aaron Smith
Cheap internet and phone service. Come to xfinity for all your services, best customer service here.
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January 2024 by Erica
Amazing Customer Service.Can’t wait to work with Erica and her team again !
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January 2024 by Noe Alejandres
Lovely place!!! :)??
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January 2024 by Angela Smith
Amazing Manger Selena.
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January 2024 by Darlene Gonzales
Best customer service I’ve had in a while can’t wait to go back and deal with Rachael she is very sweet.
